Zendesk

OCTOBER 25, 2023

It’s tempting for businesses to deploy technology like generative AI in a trend-induced panic, and we know it is better to deploy strategically with the customer and human CX professionals top of mind. For CX and IT professionals, that means focusing on delivering an excellent customer experience. Generative AI is here to stay.

Customer Experience 52

Customer Experience e-Learning Innovation Decision-making 52

Zendesk

OCTOBER 25, 2023

It’s tempting for businesses to deploy technology like generative AI in a trend-induced panic, and we know it is better to deploy strategically with the customer and human CX professionals top of mind. For CX and IT professionals, that means focusing on delivering an excellent customer experience. Generative AI is here to stay.

Customer Experience 52

Customer Experience e-Learning Innovation Decision-making 52

Hubspot Sales

FEBRUARY 23, 2021

You want to account for production costs, use price points that customers can afford, and generate enough revenue to continue operations. Low costs will attract customers but generate less revenue, and higher prices will send consumers to your competitors. Pricing your products can be challenging. Value-Based Pricing.

Artificial Intelligence 68

Artificial Intelligence Decision-making eCommerce Marketing 68

SmartKarrot

JANUARY 5, 2021

The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Here’s our Top 50 Customer Success Influencers list celebrating those frontiersmen and women pushing the boundaries and making Customer Success the force that it is today. Lincoln Murphy.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21