Strategic Account Management Association

JULY 13, 2021

Customer-buying behaviors have also reshaped Amazon and other retailers in delivering everyday goods. In general, engagement models have been shattered. This past year has created a new normal, where virtual engagement will remain even as we re-introduce face to face into our lives. Thriving as a SAM in Today’s World.

Account Management 591

Account Management Innovation Co-Creation Organization 591

Strategic Account Management Association

OCTOBER 26, 2021

In our organization’s work, we see much confusion and lack of clarity on executive sponsorship, even when it is in place. Clarifying the executive sponsor role, behaviors (internally and externally) and expectations is critical if we wish to leverage the role as an accelerator and create executive accountability within the account team.

Account Management 520

Account Management Co-Creation Leadership Procurement 520

Arpedio

AUGUST 22, 2023

Key account management best practices ← Back to blog In today’s competitive landscape, effectively managing key accounts is not just a strategy: It’s a necessity. The rationale behind this strategy is clear: These key accounts hold a distinct importance for your company.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Cosawi

FEBRUARY 27, 2023

The second article addressed the critical role of Executive Sponsor engagement and how it can impact the success and resilience of your strategic customer partnership when done well. Most would agree.

Marketing 52

Marketing Suppliers Investors Account Planning 52

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98