Customer Think

MARCH 29, 2024

While the initial lure for many organizations has been the substantial cost savings associated with outsourcing to the Southeast Asian BPO powerhouse nation, a paradigm shift is underway. Today, more than […]

Organization 45

Organization 45

Hubspot Sales

AUGUST 1, 2023

Table of Contents How Sales Teams Use AI to Save Time Tools to Help You Save Time Tips for Saving Time with AI How Sales Teams Use AI to Save Time Sales teams using AI for prospecting and manual tasks can save up to four hours daily. However, the time saved by AI will pay dividends to you and your team.

Artificial Intelligence 75

Artificial Intelligence CRM Sales Media 75

Strategic Account Management Association

JUNE 14, 2021

Generating Savings and Revenues through the New GAM Program. Total Cost of Ownership: Average client savings increased 52 percent , from $5.5 Total Cost of Ownership: Average client savings increased 52 percent , from $5.5 Client Impact. million at program launch to $8.4 million today. million at program launch to $8.4

Global Accounts 520

Global Accounts Account Management Management Brainstorming 520

Zendesk

AUGUST 9, 2023

The post Why self-service and the employee experience drive cost savings with VirginPulse’s Michael Pace appeared first on Zendesk.

Artificial Intelligence 97

Artificial Intelligence Customer Experience Organization Meetings 97

Customer Think

JULY 18, 2021

Customers don’t become loyal to your brand because your marketing is excellent. They become loyal because you take good care of them. Excellent customer service experiences drive a great customer experience. Make no mistake about it; marketing is essential.

Customer Experience 132

Customer Experience Marketing 132

Sales Outcomes

JUNE 20, 2022

Setting aside specific times for checking email instead of letting it interrupt your workflow constantly can save two or more hours per day. Sales professionals spend too much time checking and responding to emails throughout the day.

Sales 52

Sales Prioritization B2B Meetings 52

Groove HQ

FEBRUARY 12, 2020

The post Google Data Studio Examples: These 5 Reports Save Me a Full Day of Work Every Month appeared first on Groove Blog. Not long ago, we had a manual, spreadsheet-based KPI reporting process. Every week, I would manually review numerous tabs across a couple of Google Sheets files, compile […].

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145

Customer Think

JULY 18, 2023

Thankfully, not many people are familiar with the condition when you realize that a force majeure situation can happen that you’ve never been in, you have over 350 people on staff, and you’re committed to over 200 clients at a time. Of course, you can curl up in a ball under the burden of responsibility […]

Leadership 98

Leadership 98

Customer Think

SEPTEMBER 11, 2021

Studies show that 40-60% of small businesses won’t reopen after data loss. Of companies that suffer catastrophic data loss: 43% never reopen and 51% close within two years. Not every data loss event is caused by disaster, but it is also possible that human errors can cause data catastrophes. The solution is to be sure […].

Small Business 115

Small Business 115

Insightly

NOVEMBER 20, 2022

The post Bundle & Save: Introducing Insightly All-in-One appeared first on Insightly. If you’re ready to test drive just Insightly CRM, you can start with a free trial. To see a personalized tour of all four products in action, request a live demo with an Insightly team member.

CRM 52

CRM Communication Marketing Onboarding 52

Hubspot Sales

OCTOBER 5, 2018

In fact, after taking just two minutes to learn them, we've began saving 15 minutes a day in email. Save as draft. Or, if you're not quite ready, use "Ctrl" + "S" to save it as a draft. Attention Outlook users: we have something for you: a compilation of the best Outlook tips for organizing your inbox. Go to your home-screen.

e-Learning 132

e-Learning Meetings Organization Sales 132

The Center for Sales Strategy

APRIL 26, 2023

The dreaded condition - burnout. It creeps through your office like a slow fog. It’s easy to miss at first, but once burnout sets in, it’s nearly impossible to navigate forward. A recent study by Gallup found that 70% of employees either sometimes or often feel burned out at work. Burnout isn’t just “needing a break” from work.

Management 106

Management 106

Customer Think

AUGUST 28, 2023

Travel experience experts need to remember why people travel. For most tourists, it is all about the destination. The destination is why you leave home. Before you make the decision to travel, and long before you arrive, you have a desire to go to a particular place. Because you know about a place (its food, […]

Decision-making 59

Decision-making Customer Experience 59

Nutshell

JULY 28, 2020

HubSpot limits the number of dashboards, pipelines, email templates, and more , that its users can save, potentially resulting in enormous price increases. The post HubSpot is too expensive: Saving money on software without losing features appeared first on Nutshell. HubSpot does not support intelligent searching. No problem.

Software 126

Software Software CRM Advertising 126

Groove HQ

AUGUST 31, 2020

The post How we saved 40,000 hours by moving off a Gmail shared inbox appeared first on Groove Blog. Small and scrappy doesn’t have to mean inefficient. Find out how and when it’s time to move from Gmail to a real Shared Inbox.

75

75

Customer Think

DECEMBER 16, 2022

Faced with higher interest rates, stubbornly high inflation, and the need to cut costs, small businesses are re-evaluating how to balance growth in the face of lower budgets, leaner teams, and more demands on the network they rely on to operate in a digital-first environment.

Small Business 99

Small Business Digitalization 99

Help Scout

MARCH 20, 2024

Discover 8 different ways that customer support teams can make use of capacity that may be freed up when AI tools automate some portion of their work. From professional services to internal tooling! Read the full article

45

45

Customer Think

MAY 24, 2023

While social media marketing is buzzing, emails remain reliable for building brand awareness. Besides being inexpensive, email marketing is an efficient way of announcing sales, re-engaging customers, and pursuing new leads. Zippia noted 347.3 billion daily sent emails around the world in 2023.

Marketing 64

Marketing Media Sales Digitalization 64

Outbound Engine

SEPTEMBER 9, 2019

We’ve narrowed down the field to a handful of time-saving apps that will help real estate agents be more productive both on the job and in your time away from the office. Then this handy time-saving app is just for you. Pro Tip : Access saved in your Pocket without needing wifi. Enhance Your Photography. Sound familiar?

Insurance 47

Insurance Internet Meetings Media 47

Customer Think

SEPTEMBER 20, 2023

This back-to-school season, let’s root for the procrastinators. For they may be the ones who make retail sales add up. At this point in the back-to-school timeline, late-season shoppers can indeed be a retailer’s last hope to meet projections, which are modest to start with.

Retail 59

Retail Sales Meetings 59

ClearPoint Strategy

JUNE 14, 2023

Just because it isn’t broke doesn’t mean you shouldn’t fix it!

Management 52

Management 52

Hubspot Sales

DECEMBER 5, 2017

Since then, it's saved me about one second per email action (ex. Click Save Changes at the bottom of the page. Click Save Changes at the bottom of the page. This saves me time instead of scrolling with my mouse. Switch between send name, subject line, and body of email (Tab). Send Email (Command + Enter).

e-Learning 111

e-Learning Meetings Organization Marketing 111

Outbound Engine

SEPTEMBER 9, 2019

We’ve narrowed down the field to a handful of time-saving apps for busy insurance agents to be more productive both on the job and in your time away from the office. If that sounds familiar, then this handy time-saving app is just for you. The time-saving app Felt wants to bridge the gap. Stay in the Know. Almost There!

Insurance 40

Insurance Internet Meetings Media 40

Outbound Engine

SEPTEMBER 9, 2019

We’ve narrowed down the field to a handful of time-saving apps to help busy mortgage brokers be more productive both on the job and in your time away from the office. If that sounds familiar, then this handy time-saving app is just for you. The time-saving app Felt wants to bridge the gap. Stay in the Know. Almost There!

Internet 40

Internet Finance Media Meetings 40

Miller Heiman Group

AUGUST 26, 2018

As longtime thought leaders in the sales performance improvement space, Trailer and Dickie predict that AI will save sales – not eliminate it – by “augmenting” the sales role, and allowing salespeople to help customers “in deep and enduring ways.”. The post Will AI Eliminate Sales – or Save It?

Sales 56

Sales Healthcare Retail B2B 56

Quip

SEPTEMBER 23, 2020

The newly created Strategic Account Plan has saved our sales and customer success teams not only the pain and headaches of emailing around spreadsheets and Word docs, but it has also cut out hours of meetings.

Account Planning 52

Account Planning Leadership Customer Success Meetings 52

Pinnacle View

JANUARY 13, 2018

The Elephant Pants is a company driven by the noble mission of saving elephants and bringing awareness to issues such as poaching and habitat preservation. “ The post Sharks Help Save Elephants – Nathan Coleman first appeared on Pinnacle View. This is where the adoption to data came from.

e-Learning 52

e-Learning Manufacturing Media Suppliers 52

Kainexus

MARCH 15, 2020

I awoke this morning (3/15/20) and thought every rational and caring person that I know understood the importance of social distancing. I spent yesterday talking to dozens of people and getting dozens of small social events canceled. I thought my job was done.

105

105

The Center for Sales Strategy

OCTOBER 8, 2020

Have you ever noticed how many questions little kids ask? Every parent has a story to tell about the funny or embarrassing questions their kids have asked at the most inopportune times: “Why is Grandma so wrinkly?" or "Why do I have to eat those gross green things?”.

Sales 76

Sales 76

Groove HQ

FEBRUARY 17, 2020

The post Getting Rid of the Bullsh*t Performance Review: This 4 Step Checklist Saves Us 40+ Hours Each Quarter appeared first on Groove Blog. How we eliminated awkward performance review meetings and improved team-wide productivity.

Performance Review 65

Performance Review Meetings 65

Strategic Communications

APRIL 22, 2021

The post Using Google Search Can Help You Save on Market Research Costs: Here’s How appeared first on Strategic Communications. (Strategic Communications is certified as a Woman-Owned Business Enterprise through the Wisconsin Department of Administration.). Recommended Reading.

Marketing 59

Marketing Banking Decision-making Media 59

Customer Think

FEBRUARY 4, 2022

Early Buyer Insights Can Alert Leaders To Risks And Opportunities We are living in a time like no other. Where predictability is more elusive than we could have ever imagined. Buyers, consumers, and people, in general, are changing t.

Digitalization 64

Digitalization Marketing 64

Customer Think

JANUARY 3, 2024

CVS’s store receipts may stay long, but its prescription slips are about to get shorter. CVS Pharmacy is reformulating how it will price Rx drugs at its nearly 9,000 pharmacies, with a simplified system that establishes price based on the drug’s cost, an established markup charge and a fee for services. When it takes effect […]

45

45

Miller Heiman Group

AUGUST 26, 2018

As longtime thought leaders in the sales performance improvement space, Trailer and Dickie predict that AI will save sales – not eliminate it – by “augmenting” the sales role, and allowing salespeople to help customers “in deep and enduring ways.”. [And] the new ones, who are starting now or will soon start.”.

Sales 49

Sales Healthcare Retail B2B 49