3 essential customer service tips that SaaS startups need to know
Zendesk
AUGUST 4, 2021
“Is SaaS the next big thing?” Scaling your startup with customer service. “In In the early days of the startup, the founder is often the lead product developer, chief salesperson, and customer service representative,” writes Joseph Pickens in Business Horizons. The golden rule of customer service? The year was 2006.
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