Account Management Skills

AUGUST 2, 2021

My goal as always, for you is to come away with helpful tips, ideas, golden Nugget nuggets of wisdom, and reminders for how to keep and grow existing client relationships. So let’s start off with getting business. GETTING BUSINESS. Tip 1: Getting business with Spencer Gallagher.

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Account Management Skills

DECEMBER 19, 2022

This episode is packed full of practical tips to help you with your own agency’s marketing. Growing your existing accounts is one of the most overlooked sources of new revenue. If your account managers are proactively looking for ways to help your clients reach their goals, you will grow your revenue too.

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Account Management Skills

SEPTEMBER 4, 2023

If you want to develop your account management skills, be seen less as an order taker and more like a consultant by your clients, then check out the details of my 9 week Account Accelerator and 1 week Account Booster programmes. Transcript: 00:00 Jenny Plant Today, I have Joey Tackett. 00:39 Jenny Plant I can imagine.

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Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – the value of running quarterly business reviews.

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Account Management Skills

JULY 17, 2023

Transcript: Jenny Plant I’m delighted to introduce today Luke Bowler. He is the head of client service at Therefore Interactive, an award winning digital agency in Toronto, Canada. I’m honoured, Jenny. Jenny Plant I’m delighted to hear that. How did you get the role of CSD?

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Account Management Skills

JUNE 26, 2023

And if you’re in an agency account management role and you’re keen to be seen by your clients as more of an advisor than a reactive order taker, then check out the details of my account management training courses. Transcript: Jenny Plant Today I am delighted to chat to Andy Kaye. Welcome to episode 89.

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Account Management Skills

FEBRUARY 20, 2023

This episode is for you if you’re looking for inspiration on how to enhance your clients’ experience and lead them into the future. Katherine Strachan is the founder of CopyHouse , an award winning B2B content marketing agency for fast growing FinTech and Tech brands. Welcome to Episode 81. So a huge welcome.

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