Remove what-account-managers-can-learn-from-the-science-of-listening-with-dr-laura-janusik
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What account managers can learn from the science of listening, with Dr Laura Janusik, Ph.D., M.B.A.CLP

Account Management Skills

This episode is for you, if you’re interested in improving your listening. I think there are loads of tips here for account managers who are dealing with their clients. And listening is such an important thing to do well. Okay, today I’m delighted to have Dr. Laura Janusik.

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How to raise your account management game (part one), with Jenny Plant

Account Management Skills

I get to speak to a lot of account managers who work in creative agencies. And I get a lot of questions about how they can progress their career, how they can be better at the account management role, and some of the key things that are most important when it comes to being more efficient and more effective in the role.

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10 top tips to be successful in agency account management, with Jenny Plant

Account Management Skills

This is the top 10 tips to be successful in agency account management. So I thought what I’d do is reflect back on some of those interviews, and pull out some of the best tips that I think have been shared on the podcast. The first piece of advice that I’d like to pull out is from episode number one.