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Alliance Failure and Alliance Success: The 80% Rule

Peter Simoons

The 80% Rule In 2012, ASAP conducted the State of Alliance Management study, delving into the subject of alliance performance. Causes of Alliance Failure Alliances falter due to a range of reasons, including: Insufficient communication. Clear Communication: Open and transparent communication is essential.

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Context and curiosity drive commerciality and pricing

Red Star Kim

This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. Second, I observed that often in professional services marketing and business development we have minimal involvement in research, innovation, product development and pricing.

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Why Start a (True) Key Account Management Initiative?

KAM With Passion

For all organisations, large or small, who take it seriously, practicing KAM is about developing deep and strong relationships with truly strategic customers in order to accelerate innovation and growth. As stated earlier, boosting innovation has become a key criterion for organisations with a mature KAM practice.

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3 AI analytics to add to your KPIs today

Zendesk

Finally, the use of such innovative technology has been a key differentiator in transforming top companies into customer-first organizations. Agent communication. In 2012 Expedia took time to analyze phone calls and found that customers encountered issues in the reservation process when booking online.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

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Greater employee retention through generational diversity

MDI Training

Short fact check Pew Research Center defines the birth years of generations: Traditionalists: 1928-1945 Baby Boomers: 1946-1964 Gen X: 1965-1980 Millennials: 1981-1996 Gen Z:1997-2012 Why are negative generational stereotypes so prevalent in the work environment? Another benefit of a multigenerational workplace is knowledge sharing.

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Change Management Consultant for an accelerating Consulting business

Arpedio

We are right now looking for a Change Management Consultant eager to be part of an amazing growth adventure in the Salesforce Consulting community. Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. Who we are. What do we offer. 45 31 62 96 37.