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Predictive Analytics Blog – The Best of 2021

QYMATIX

The year is coming to an end and we know you’re all eagerly awaiting our “Best of 2021blog articles. Every year we come up with a theme under which we decorate the five most successful blog articles. Pricing policy decisions are of enormous importance for companies due to their straight impact on profits.

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SUSTAINABLE SAM: ARE YOU READY FOR THE NEW REALITY?

Strategic Account Management Association

In his 2021 letter to CEOs, Blackrock’s CEO, Larry Fink, wrote about the fact that the pandemic had accelerated the tectonic shift to sustainable investing with a near doubling of Blackrock’s investments in this area compared to 2019. In February 2021, U.S. appeared first on Strategic Account Management Association blog.

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The Future of SAM – Revisited

Strategic Account Management Association

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. Panelists’ remarks have been paraphrased for this blog post. . Kahn recommends that “by providing the optimum value that the customer expects, you can generate a very profitable business.”. #3 The future is now.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex was the recipient of the 2021 SAMA Excellence Award for “Outstanding Young SAM Program.”. These include value release measurement which will identify and formalize the value impact Aramex brings to its strategic key accounts and account profitability analysis. Gross profit: The goal is to improve performance year over year.

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Two 2023 financial benchmarks for law firms: The Law Society/Hazelwoods and the Institute of Legal Finance & Management (ILFM)/Crowe

Red Star Kim

in 2021 to 58.9% from £891,693 in 2021 to £939,525 in 2022 Median net profits per equity partner increased by 39%, from £146,417 in 2020 to £203,199 in 2021. This is likely driven by a combination of: Median net profits per equity partner dropped by 1.8% Median fee income per equity partner increased by 5.4%

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Sales Targeting Toolbox for Professional Services Firms

Red Star Kim

Our target markets span large and small businesses; private, public sector and not for profit sectors; centralised and decentralised buying processes; procurement and user-led purchasing behaviour. Essentially a focus on the most profitable clients. So targeting is often more important and more challenging.

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Customer service definition, skills, and important principles for 2021

Zendesk

And the surge to online has put the spotlight on customer service, with half of customers surveyed in our 2021 Trends Report reporting that CX is more important to them now compared to a year ago. Learn the top customer service skills for 2021 in our blog post. — makayla (@makaylathinks) May 19, 2021.