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The Challenge of Selling Expertise (Not Product)

Strategic Account Management Association

He also spent years as a managing consultant for Microsoft’s global consulting organization. Join us for a Next Practice Symposium on September 15 when Michael Thomas will be speaking more on this topic. I am speaking about professional services. They can talk about how their products and solutions are created.

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Why are questions so important? (Questioning skills)

Red Star Kim

It is one of the four human attributes that differentiate us from machines. I’ve explored the reasons why curiosity is to important and valuable to us: What is curiosity and why is it important in business relationships? So they are often used when checking for commitment. Curiosity is a super-power. Video) (kimtasso.com).

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How Value-Based Pricing Can Save the Customer Experience Industry

Holden Advisors

Each year, customer experience (CX) consultants release studies highlighting how impactful CX can be. The Temkin Group (a CX consultancy now owned by Qualtrics) published a study stating?that For over a decade, consultants have told us that CX will continue to be the driving force in companies’ increased revenue.

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. We tackled delegate questions as well as coaching and consulting scenarios along the way.

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How to Manage a Sales Pipeline for a Consulting Firm

Nutshell

Consulting firms need a great sales pipeline to attract leads and close deals, as well as generate recurring revenue from clients and referrals. Read on to learn tips and best practices for managing an optimized sales pipeline for consulting firms. What is the typical sales process for consulting firms? Try us free for 14 days!

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Market research: Professional services benchmark and accountancy profession statistics

Red Star Kim

Professional Services – A benchmark for 2023 An interesting report commissioned by Unit4 (the SaaS ERP provider) looks at trends in the professional services market (PSM) across Europe and the US.

Marketing 130
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Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

Red Star Kim

At the start of February it was a full house of delegates from accountancy, law and consultancy firms (including from Hong Kong) at the PM Forum ’s “Coaching and Consulting skills for marketing and business development professionals”. Delegate views and poll results are shown below.