Zendesk

FEBRUARY 3, 2023

Customer experience (CX) in banking is how customers feel about every interaction with your financial service, at all stages of the customer lifecycle. Common customer expectations for the digital banking experience Customers expect an excellent customer experience regardless of industry.

Banking 52

Banking Customer Experience Digitalization Financial Services 52

ReviewTrackers

APRIL 20, 2021

Customer Acquisition: Banking Strategies. The ways that customers shop for banks and financial services providers have changed. So, therefore, have the methods and strategies for customer acquisition in banking. And what can banks and financial marketers do to influence the decision-making process?

Banking 49

Banking Acquisition Media Advertising 49

SalesGlobe

JULY 13, 2022

We’re talking about mergers and acquisitions today. We also know that technology acquisitions is leading the way. We have other acquisitions, mergers that have happened before that. And there’s three different types of synergies that are the focus of the acquisition. I’m not sure. Mark Donnolo.

Acquisition 52

Acquisition Sales Account Management Financial Services 52

ReviewTrackers

APRIL 12, 2019

Customer Acquisition: Banking Strategies. The ways that customers shop for banks and financial services providers have changed. So, therefore, have the methods and strategies for customer acquisition in banking. And what can banks and financial marketers do to influence the decision-making process?

Banking 36

Banking Acquisition Media Advertising 36

ProlifIQ

FEBRUARY 23, 2024

As companies mature, digital channels for researching account planning tools also diversify. Company size played a major role in what account planning metrics were prioritized by a business. Prioritize new customer acquisition along with growing and retaining existing accounts.

Account Planning 52

Account Planning CRM Energy and Utilities Account Management 52

Zendesk

JULY 27, 2021

Financial services & fintech. Shifting to a digital-first model became imperative for financial services companies this past year, and many struggled with the change. Ninety-one percent of financial services leaders report that making changes to customer service at their institution is a challenge.

Financial Services 52

Financial Services Healthcare Manufacturing Retail 52

Insightly

SEPTEMBER 19, 2023

Regardless of which model a business chooses, it’s crucial to adopt a customer-centric perspective that prioritizes customer needs. A CRM strategy should prioritize understanding patients’ needs, preferences, and concerns. They do this through various channels, such as referrals, networking events, and digital marketing.

CRM 52

CRM Insurance Healthcare Manufacturing 52