Zendesk

FEBRUARY 3, 2023

Banks that consistently optimize the customer experience grow 3.2x What is customer experience in banking? Customer experience (CX) in banking is how customers feel about every interaction with your financial service, at all stages of the customer lifecycle. faster than competitors that don’t.

Banking 52

Banking Customer Experience Digitalization Financial Services 52

Flevy

JULY 7, 2022

Go digital or go home. To survive in the Digital Age, organizations must pursue Digital Transformation to not only support strategies and reach customers, but also to modernize and achieve excellence in their internal operations and processes. The pursuit of Digital Maturity is quickly becoming a necessity.

Digitalization 105

Digitalization Digital Transformation Innovation Banking 105

DemandFarm

AUGUST 11, 2023

The seamless integration of digital tools into the sales process has resulted in a more efficient and effective sales experience for both buyers and sellers. The adoption of digital tools allows you to comprehend evolving consumer needs and tailor your offerings accordingly.

Key Account Management 52

Key Account Management Account Management Digitalization Digital Transformation 52

Hubspot Sales

OCTOBER 11, 2021

The digital world grows larger every day, and it can be hard to keep up. Navigating the ever-changing digital landscape is a challenge — especially if you have a business of your own and are struggling to market yourself and make sales. But you don't have to tackle the trials and tribulations of digital transformation alone.

Digitalization 117

Digitalization Media Digital Transformation Insurance 117

SBI Growth

OCTOBER 19, 2018

Joining us on the is Mark Lister, he is the Chief Digital Officer for Ness, a digital engineering company that designs and builds digital platforms and software that helps organizations engage customers, differentiate their brands, and drive revenue growth.

Digital Transformation 76

Digital Transformation Digitalization Customer Experience Software 76

Gordian Business

JULY 15, 2019

Blockchain eliminates the need for centralised institutions like banks or governments to facilitate transactions, creating a transparent, autonomous system for exchanging value. This TED talk: How the Blockchain will radically transform the economy , by Bettina Warburg explains the importance of Blockchain in future business transactions.

Digital Transformation 52

Digital Transformation Digitalization Value Proposition Banking 52

Planview

SEPTEMBER 19, 2023

As companies build out their own digital operating models and AI Factories, the benefits of AI will be too massive to ignore. They introduced two novel concepts: The “digital operating model” and the “AI Factory.” They introduced two novel concepts: The “digital operating model” and the “AI Factory.” Today, ANT is a $1.3T

Digital Transformation 59

Digital Transformation Banking Digitalization Transportation 59

MDI Training

SEPTEMBER 29, 2023

Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. These models helped the bank make informed investment decisions, minimize risks, and optimize its portfolio management. Hello dear Michael, thank you for taking the time for this interview!

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). The Freshchat Conversational Support Benchmark Report 2023 looks at the art and science of customer conversations in the digital era.

B2C 94

B2C Digital Transformation Digitalization Healthcare 94

Planview

MAY 22, 2024

They have been engaged with Planview to support their “Health Reimagined” initiative, an enterprise-wide digital transformation. The organization serves 4.9 million health plan members and more than 80,000 physicians across California.

Banking 59

Banking Digital Transformation Onboarding Construction 59

Xant

JUNE 30, 2021

We are proud to bring this solution to market and accelerate the adoption of modern digital selling strategies to power growth and profitability for our clients”. EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps our clients build and grow sustainable businesses. About XANT.

Transportation 81

Transportation Logistics Digital Transformation Insurance 81

Hubspot Sales

NOVEMBER 16, 2021

In today’s world of digital transformation, customers have come to expect streamlined and easy processes for every interaction they have with a company – and are willing to go elsewhere when those needs aren’t met. bank account, subject to underwriting approval. NOTE: HubSpot Payments is currently in open beta. with a U.S.

CRM 104

CRM B2C Digital Transformation Customer Experience 104

SalesPop

APRIL 9, 2021

Digital transformation is definitely accelerating across industries, according to Mulesoft Research’s 2021 Connectivity Benchmark Report. Of these, 77 percent say that failure to transform will impact revenue. Of these, 77 percent say that failure to transform will impact revenue. Where do I get that idea?

Account Management 97

Account Management Management Digital Transformation Banking 97

Zendesk

DECEMBER 7, 2021

Digital touchpoints. Every use of your app or interaction with your website is a digital touchpoint. But digital touchpoints offer much more opportunity than that single interaction. Digital transformation empowers you to convert your “family sedan” customer experience into a Ferrari.

Digital Transformation 52

Digital Transformation Advertising Retail Digitalization 52

Xant

JUNE 30, 2021

We are proud to bring this solution to market and accelerate the adoption of modern digital selling strategies to power growth and profitability for our clients”. EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps our clients build and grow sustainable businesses. About XANT.

Transportation 40

Transportation Logistics Digital Transformation Insurance 40

Strategic Planning and Management Insights

NOVEMBER 1, 2021

a digital solutions agency that acts as a full-scale marketing department for companies in need of an entire or partial marketing team. His past professional experience includes real estate, business banking, and retail management. Fernando Clemente is the owner/President of Mule Media Inc.,

Banking 52

Banking Retail Leadership Digitalization 52

Luminas Strategy

NOVEMBER 28, 2022

Microsoft CEO Satya Nadella said as much when he told investors, “We’ve seen two years’ worth of digital transformation in two months.” Will older customers embrace online banking as fully as millennials? So, should some supply chains be shorter? Can effective training happen via videoconferencing?

Innovation 52

Innovation Supply Chain Suppliers Digital Transformation 52

Zendesk

MAY 3, 2021

Below, we break down high priority touchpoints by industry paired with a free deeper dive into the solutions, so that you can deliver great CX without breaking the bank. The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

MTD Sales Training

OCTOBER 17, 2018

Do you prefer to be paid by bank transfer, or issued with a cheque for your salary? Dealing with businesses digitally. At the World Economic Forum panel, ‘The Digital Transformation of Industries’, Meg Whitman of HPE said “My view is that the future belongs to the fast”. Big data analysis at our fingertips.

Sales 97

Sales Digital Transformation Decision-making Banking 97

Openview

MARCH 5, 2018

Because major technology purchases are increasingly tied to corporate-wide, digital transformation efforts, which are largely being driven by C-Level players. Then there’s Charles Scharf , Chairman and CEO of Bank of New York Mellon Corporation. Not convinced? Let’s look for a moment at Hershey Company.

Banking 74

Banking Manufacturing Value Proposition Acquisition 74

SmartKarrot

JUNE 22, 2020

Digital technology has drastically changed the way companies offer their services and products. Digital customer experience management has become the new norm for companies to interact with their customers. Digital customer experience management has become the new norm for companies to interact with their customers.

Customer Experience 10

Customer Experience Digitalization Management Digital Transformation 10

SmartKarrot

DECEMBER 3, 2020

The changes that are brought forth with technology have forced many businesses to implement digital transformation. Companies are not only able to streamline all their processes through digitalization, but also explore new avenues of growth. What is Digital Onboarding? Benefits of Digital Onboarding.

Onboarding 10

Onboarding Digitalization Customer Success Digital Transformation 10

SBI

JUNE 25, 2020

Successful sellers will be able to articulate how their solution will help a business over the next 12-24 months, whether that business is working toward expedited digital transformation efforts or is eager to find a tool to help them be more competitive in the field.

Digital Transformation 48

Digital Transformation Remote Working Banking Sales Environment 48

Zendesk

JANUARY 15, 2021

Imagine the difference, for example, between telling employees they have to face the stress and uncertainty of a digital transformation because they’re losing market share versus telling them the story of Jen: Jen is 23. But then she signs up for [your product, say banking, or investing, or grocery delivery].

Leadership 52

Leadership Supply Chain e-Learning Digital Transformation 52

Deep Insight

DECEMBER 1, 2022

How it wasn’t all plain sailing, particularly during the banking crisis in 2008 when many of Kainos’ clients were financial services companies. And the more recent move into digital transformation and agile software development practices.

Profitability 52

Profitability Procurement B2B Digital Transformation 52

SmartKarrot

APRIL 8, 2022

Leading Digital Transformation. With the world going digital due to COVID-19, it is important to shift the narrative to digital space and enhance performance. Encourage and forge partnerships with investors, vendors, banks, clients, or other professionals. The narrative of business has moved to the digital space.

Digital Transformation 10

Digital Transformation Investors Customer Success Digitalization 10