Strategic Account Management Association

SEPTEMBER 13, 2021

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. Once you’ve established which customers have the highest likelihood of strategic success, you need to structure your organization around the needs of the customer and create a customer-centric organization that drives co-created innovation.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

DemandFarm

AUGUST 31, 2023

In the business world, customer success management is no longer an afterthought; it’s a necessity. Consensus across research confirms: retaining existing customers costs 5 to 25 times less than acquiring new ones. Success lies in a tailored, strategic approach to customer success management.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

SmartKarrot

NOVEMBER 2, 2020

Business owners like Reuben Yonatan, Paige Arnof-Fenn, Jayson DeMers, and 70+ others have shared their working, tried-and-tested strategies to retain customers during the pandemic. Rand Fishkin, Co-founder and CEO, SparkToro. Rand Fishkin is the co-founder and CEO of SparkToro. Jack Choros , Blog Editor, Iron Monk.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21

Arpedio

APRIL 1, 2022

Back to blog. The solutions you present should be a result of broad collaboration across your business and in co-creation with your customers. Ongoing feedback from customers is the only way to continuously provide value. Prioritize White Space - and replicate what works into repeatable and easy processes.

Stakeholders 59

Stakeholders B2B Account Management Decision-making 59

SmartKarrot

AUGUST 18, 2022

This blog gives you a brief of Gmail Business and Gmail Calendar. To view/share calendars, select the ‘Add calendar’ on the left side of the Gmail Calendar and then add the co-worker’s email. Prioritize the contents of the calendar. If you want to custom-prioritize your events, just put a number in front of the event title.

Co-Creation 10

Co-Creation Prioritization CRM Meetings 10

PandaDoc

MAY 25, 2021

The top enterprise software companies test their products, add design features that prioritize collaboration, and often include easy customization options so each customer can get the services they need. Keeping customers satisfied and handling complaints efficiently and effectively is what Salesforce is all about.

Software 52

Software Software Co-Creation e-Learning 52

Hubspot Sales

MAY 22, 2018

The trick to successfully getting your business off the ground is to meticulously plan and organize your materials, prioritize properly, and stay on top of the status and performance of each and every one of these moving parts. This means that building a model for customer success should be central to your organization.

Finance 145

Finance Business Planning Small Business Investors 145