Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. A strong leader can inspire and guide the team to achieve their goals. Let's talk! You won't regret it!

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Apptivo

JULY 25, 2023

“A complaining customer can be your best opportunity to show how good you are …. And help create a customer evangelist.” — Shep Hyken 1. Unforgettable Customer Service: Real-Life case studies of Effective Complaint Handling 3. Scenarios’ on How to handle customer complaints effectively 4. Proven Tips 2.

Retail 52

Retail Customer Experience Decision-making Profitability 52

Arpedio

NOVEMBER 22, 2023

Unlock Business Potential with Effective Stakeholder Mapping Improve your critical stakeholder relationships ← Back to blog As businesses strive to achieve growth and success, many overlook the untapped potential of effective stakeholder mapping. This can lead to increased customer satisfaction, loyalty, and retention.

Stakeholders 52

Stakeholders Decision-making Innovation Business Growth 52

Zendesk

JUNE 15, 2023

As the face of an organization, customer service is a critical component of any business. With customer expectations constantly evolving, the role of customer service professionals has become increasingly complex, requiring a unique set of skills, knowledge, and expertise. Do: List your technical skills.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Zendesk

JANUARY 18, 2022

Most businesses strategize sales through the eyes of the customer. What do customers want? How do we make customers happy? These are all worthwhile questions—and the customer is certainly important—but no company can help their customers if they have internal issues in serious need of fixing. S&OP process.

Supply Chain 52

Supply Chain Logistics Finance Decision-making 52

Hubspot Sales

DECEMBER 12, 2019

We’ve compiled this guide to dig deeper into the wild, lucrative world of consulting. Contractors (and freelancers) are self-employed workers who are contracted out by companies to provide services. However, if, as a consultant, you were asked to provide a service or deliverable, you could be hired into a contractor-type role.

Healthcare 112

Healthcare Supply Chain Software Software 112

Brooks Group

FEBRUARY 1, 2023

Rather than focusing on the product, this type of sale ensures that the needs of the customer come first. The sales rep listens to the hurt and stress points of the client, then turns to see how their service or product can benefit them. Consultative selling is all about customer interactions and prospects for the future.

Interpersonal Skills 52

Interpersonal Skills Sales Training Negotiation Communication 52