Clarity Engagement Solutions

DECEMBER 1, 2020

Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. Unfortunately, this translated into pushing the same branded content messages via email not only to physicians, but a broad range of healthcare stakeholders. They go straight to the bin.

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Healthcare Stakeholders Digitalization Organization 91

Clarity Engagement Solutions

DECEMBER 1, 2020

Pharma companies and healthcare ecosystems are now slowly emerging from a corona lock down of astronomic proportions. Unfortunately, this translated into pushing the same branded content messages via email not only to physicians, but a broad range of healthcare stakeholders. They go straight to the bin.

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Healthcare Stakeholders Digitalization Organization 91

Customer Think

AUGUST 28, 2023

Healthcare is a unique sector. And today, healthcare is pushing new frontiers with AI and machine learning, robotics, distance care technologies, and more. There is no other industry that undergoes such radical transformations and evolutions.

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Healthcare Organization Customer Experience 56

Customer Think

JULY 20, 2023

The healthcare industry has decentralized and branched out from a traditional hospital setting to multiple avenues like, care centers, health hubs, virtual care, retail healthcare, and even your homes!

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Healthcare Customer Experience Retail Sales 52

Customer Think

APRIL 28, 2023

How ChatGPT can help healthcare and other industries is consuming conversations far beyond patient and customer experience. As much as we are leading the charge about AI regulation, best practices, and guardrails, we are also seeing the opportunities t.

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Healthcare Customer Experience 60

Customer Think

SEPTEMBER 1, 2023

At a time when technology is rapidly changing every aspect of our lives, it is not surprising that the healthcare sector is also undergoing a major transformation. Traditionally bound by physical boundaries and conventional practices, the healthcare industry is now embracing a new paradigm driven by technology-driven innovation.

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Healthcare Innovation 60

Kainexus

JUNE 15, 2021

At the 2021 Virtual Indiana Lean Healthcare Summit , several incredible Lean leaders shared their experience fostering a state of healthcare excellence within their organizations.

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Healthcare Organization 52

Customer Think

JUNE 1, 2023

The healthcare industry is witnessing a significant transformation in customer service, thanks to the integration of Artificial Intelligence (AI) in call center operations. Among the pioneers is a leading global healthcare technology company, which has leveraged Conversational AI to optimize its operations and customer service.

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Healthcare Artificial Intelligence Customer Experience 52

Customer Think

NOVEMBER 4, 2023

What’s going on with Providence’s healthcare surveys? Does Providence’s CEO Rod Hochman want to execute a strategy based on gamed survey data? Seems unlikely. Or is Providence Health & Services unaware that it collects deeply flawed survey data? Seems more likely.

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Healthcare 43

Showpad

NOVEMBER 21, 2021

For example, in healthcare a lot of our health systems are migrating to the cloud. Every day, our team wakes up and thinks about how they can help their customers with the challenges they are facing in healthcare. From training to messaging and certifications, they knew where everything was and what resources they had to send. .

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Customer Think

JANUARY 19, 2022

Healthcare-related topics can be challenging to communicate given their sensitive and complex nature, and that’s a challenge that institutions and marketers operating in the niche have to struggle with constantly.

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Healthcare Communication Marketing 60

Customer Think

NOVEMBER 2, 2021

As a result, the healthcare business would inevitably use the newly discovered mobile computing capability to alter the whole industry. […]. Smartphones have signalled the beginning of a new age in information technology.

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Healthcare Information Technology 64

Clarity Engagement Solutions

FEBRUARY 12, 2021

We are changing our habits and your healthcare stakeholders aren’t any different. We have seen attempts to influence healthcare stakeholders despite severe restrictions with multichannel marketing. They figured out how to truly engage with healthcare stakeholders. We are covering this step in this blog. But there’s more.

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Healthcare Co-Creation Stakeholders Digitalization 91

Customer Think

JULY 27, 2021

source: www.arkasoftwares.com After the outburst of COVID 19, the healthcare sector has taken a toll accelerating the digitalization of the operation and interaction between people. This includes not only the cure for covid but also the regular medicines needed by the public.

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Customer Think

MARCH 20, 2024

The idea of remote patient monitoring has existed since the 1960s, when it was used to monitor astronauts’ health in space. However, it was only in 2020 that, with the coming of COVID-19, people realized its potential even more and adopted it widely. Lockdowns across the globe sped up the adoption rate of telehealth services. […]

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Healthcare Software Software 52

Clarity Engagement Solutions

FEBRUARY 12, 2021

Companies have had to change habits to engage with customers as have healthcare stakeholders. Clarity helped them with the “how” to truly engage with healthcare stakeholders and they left the competition in their wake. We covered the first 2 steps in our previous blogs. We are covering this step in this blog.

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Healthcare Co-Creation Stakeholders Digitalization 91

Upland

AUGUST 29, 2023

Creating educational content, such as blog posts, whitepapers, and guides, that addresses common pain points and provides insights into industry trends can attract and engage prospects. A prime example of this may be a healthcare provider seeking cloud-based document storage and collaboration tools.

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Value Proposition Decision-making e-Learning Supply Chain 195

Clarity Engagement Solutions

NOVEMBER 9, 2020

Pharmaceutical commercial teams struggle to understand what is defined as healthcare customer “ecosystems”. So, what do pharmaceutical commercial teams need to understand about healthcare customer ecosystems? Because the changing dynamics make it more complex day by day. – Pressure on both the cost of drugs and treatment.

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Supply Chain Healthcare Suppliers Stakeholders 91

Clarity Engagement Solutions

NOVEMBER 9, 2020

Pharmaceutical commercial teams struggle to understand what is defined as healthcare customer “ecosystems”. So, what do pharmaceutical commercial teams need to understand about healthcare customer ecosystems? Because the changing dynamics make it more complex day by day. – Pressure on both the cost of drugs and treatment.

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Supply Chain Healthcare Suppliers Stakeholders 91

Clarity Engagement Solutions

JANUARY 6, 2021

What has all this to do with Pharmaceuticals and the need to change the way we interact with and engage healthcare stakeholders? It’s still the same old push-the-message-to-healthcare stakeholders tactics – but now through digital channels. We discussed this step in our previous blog. This discovery won the Nobel prize.

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Healthcare Stakeholders Digitalization Management 91

Customer Think

MAY 2, 2021

It has highlighted the shortcomings of the healthcare system and surged the need for healthcare 4.0. During the pandemic, many new healthcare inventions have emerged, from diagnosing infected patients to vaccinating them. The COVID-19 has surpassed the radical, conceptual, social, and even pedagogical norms.

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Healthcare 125

Customer Think

APRIL 26, 2024

From finance to healthcare, manufacturing to retail, the applications of no-code AI automation are boundless. In today’s fast-paced world, where digital transformation is the norm, no-code AI automation emerges as a revolutionary force reshaping various industries.

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Digital Transformation Healthcare Manufacturing Finance 52

Clarity Engagement Solutions

APRIL 26, 2021

Now, as the global pandemic re-writes the rules of customer engagement and removes at least in the short term, direct face-to-face contact with healthcare stakeholders, pharma companies are plotting their next move. Only a few were in the process of pivoting in response, but everyone knew it. Or, at least they think they are.

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Healthcare Stakeholders Co-Creation Digitalization 91

Zendesk

SEPTEMBER 6, 2023

That experience, which includes stints in the healthcare and banking industries, has helped her develop proven tactics that make life for support teams easier—and healthier. As senior manager of customer experience at the mindfulness app, Anzalone has more than a decade of experience in the customer support space.

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Healthcare Banking Customer Experience Management 69

Zendesk

OCTOBER 19, 2023

Subscribe to Conversations with Zendesk Stay up to date on the latest episodes on your favorite podcast platform such as Spotify , Apple , YouTube , and Stitcher , or return to the Zendesk blog for new episodes every two weeks. Companies need to be transparent about their use of AI and disclose when AI is making decisions,” Kingsley said.

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Financial Services Healthcare Decision-making Leadership 59

Kainexus

MARCH 17, 2020

Check out this blog post about what exponential growth means and why you should care. Every day you choose to run an errand, go out to dinner, or meet up for a playdate with your stir-crazy kids, you are contributing to the exponential spread of this virus. Every day, every hour, every minute that it spreads, real people will die.

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Healthcare Meetings 64

ReviewTrackers

FEBRUARY 20, 2019

More than ever, patients are visiting multiple websites to find a new healthcare provider, and reviews are influencing their decisions. Healthcare Review Site Statistics. Institute for Healthcare Policy, 2014 ). Institute for Healthcare Policy, 2014 ). In 2018, online reviews influenced 66.3 Digital Assent, 2013 ).

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Healthcare Insurance Marketing Government 31

Envisio

SEPTEMBER 5, 2023

In this blog post, we’ll explore three key ways strategic planning in healthcare can promote and improve community health. Here are some facilities that can make up a big part of a community health strategic plan: Healthcare Facilities: A public health strategic plan should focus on improving overall healthcare infrastructure.

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Transportation Healthcare Government Decision-making 52

MDI Training

MARCH 4, 2024

Beyond the Horizon: GenAI and Ethical Leadership In this blog post, keynote speaker Bailey Parnell gives us a few snippets of her exciting keynote speech at our upcoming Leadership Horizon event. For example, in healthcare, GenAI can help with early disease diagnosis , personalized treatments, and accelerated drug development.

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Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Clarity Engagement Solutions

JANUARY 6, 2021

The need to change accelerated by 2020 has impacted pharmaceutical companies with how they interact and engage with healthcare stakeholders. We discussed this step in our previous blog. We will cover this step in detail in this blog. . . We will discuss in detail about this step in our next blog.

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Healthcare Stakeholders Digitalization Leadership 91

Customer Think

OCTOBER 31, 2021

Advanced technology operates behind the scenes, powering and optimizing smartphone apps, transportation, healthcare, retail, and more. Artificial Intelligence (AI) – the capability of a machine or piece of software to display human-like intelligence – permeates our daily lives, often in ways we do not notice. It touches us in myriad ways.

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Artificial Intelligence Transportation Healthcare Retail 145

Customer Think

JANUARY 23, 2022

Designed to enhance the overall customer experience, AI-powered chatbots are widely used across industries, including financial services and insurance, telecommunication, Ecommerce and healthcare. Chatbots today are experiencing tremendous growth, and this is only expected to continue.

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Customer Experience Telecommunications Insurance eCommerce 137

Customer Think

OCTOBER 14, 2021

At home, voice interactions with AI companions are becoming increasingly popular. Amazon intends to bring Alexa to the office with Alexa for Business. Alexa, from Amazon, has quickly become the most popular platform for this type of engagement.

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Healthcare 75

Customer Think

JULY 24, 2023

I recently got a call from a noted venture capitalist of healthcare apps. I wonder if it would work with any of the 15 healthcare apps I’ve invested in. DH: I heard you have a model that facilitates permanent behavior change. SD: I do have a model that does that. And it certainly could be […]

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Healthcare Facilitation 52

Strategic Account Management Association

AUGUST 10, 2021

In 2020, account managers in healthcare received 20% higher pay than in 2018, compared to other industries where pay rose just 2.7%. Meanwhile, program directors in healthcare received 29% higher pay in 2020. The post SAMA releases Biannual 2021 Compensation Report appeared first on Strategic Account Management Association blog.

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Artificial Intelligence Healthcare Account Management Account Planning 104

Clarity Engagement Solutions

NOVEMBER 10, 2021

At Clarity Engagement Solutions, we are here to help Life Sciences companies to engage and build transformative partnerships with healthcare organisations to tackle the market access challenges. Listen - Silent. Just remember, to listen, you must know how to stay silent.

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Healthcare Digitalization Marketing 91

Clarity Engagement Solutions

NOVEMBER 10, 2021

At Clarity Engagement Solutions, we are here to help Life Sciences companies to engage and build transformative partnerships with healthcare organisations to tackle the market access challenges. Listen - Silent. Just remember, to listen, you must know how to stay silent.

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Healthcare Digitalization Marketing 91