improve-agent-productivity-better-cx Blog Related Topics 
Red Star Kim
FEBRUARY 1, 2024
Sentiment and outlook has improved on 2023 24% expect the economic outlook to improve (6% in 2023) 31% expect professional service sector to improve (13% in 2023) 57% expect their firm to improve (40% in 2023) Although most anticipate a flat year for the economy and professional services This highlights increased confidence and optimism.
Apptivo
JANUARY 2, 2023
The use of help desk software can significantly improve the quality of the customer experience. Not only do help desk solutions aid in building a loyal customer base, but they also contribute to an increase in employee productivity and the bottom line. Here are 10 measures to improve customer experience with help desk software.
Zendesk
MAY 26, 2021
Customer service is the act of supporting and advocating for customers in their discovery, use, optimization, and troubleshooting of a product or service. The goal of customer service is to foster better customer relationships. Adding the “why” into the support process improves the experience for customers, and it helps agents grow.
Showpad
JULY 21, 2020
Welcome to the third post of this blog series for executives. In this edition, I’ll be discussing why you as an executive in a sales, marketing or CX leadership role play a mission-critical part when it comes to making sales enablement successful in your organization. . As soon as adoption rates go beyond 90%, results skyrocket.
PandaDoc
APRIL 24, 2023
Sales enablement techniques include using coaching, relevant content, training, and technology to help sales agents onboard, improve their sales skills, and sell more and faster. The role of sales enablement leaders is to increase the productivity of their sales teams in a measurable way.
Zendesk
MARCH 2, 2023
I want things to be more cost-effective, I want them to be easier, meaning, I want to have easier access to them; I want better choices. Key takeaway: Meeting your shoppers where they are is all about expanding your ecommerce business with new channels and digital-first retail CX. This resulted in a 97.1 percent CSAT score.
SmartKarrot
MAY 2, 2023
Listening to, understanding, and learning from customers, both happy and sad ones, helps businesses make necessary improvements and meet customer needs. That’s how you can work on the product and make improvements where ever necessary. And in such situations, you need a little help understanding exactly what they mean.
Expert insights. Personalized for you.
130 
Let's personalize your content