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Pitch points from a pitching and tendering training workshop

Red Star Kim

In early April I facilitated another of MBL’s training workshops on “ Pitch Perfect – How to Prepare & Present Winning Pitches & Tenders” for legal and accounting firms. Here are some of the highlights mentioned by the delegates: Pitch points from a pitching and tendering training workshop.

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The Complete Guide to SaaS Sales

Nutshell

Software-as-a-service (SaaS) refers to any cloud software product that a company hosts and makes available to customers over the Internet, rather than offering it as a download onto their computers or mobile devices. By the end, you should have a clear roadmap for reaching your or your company’s sales goals. What Is SaaS Sales?

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Adopting artificial intelligence in your sales process

PandaDoc

Don’t worry — you are not alone: 69% of your colleagues feel the exact same way, according to Salesforce’s State of Sales 5th edition. As the same State of Sales 5th edition claims, salespeople, on average, sell only 28% of their working hours. As AI evolves, sales processes will become more predictive and proactive.

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Customer service definition, skills, and important principles for 2021

Zendesk

Customer service can make or break a business. It’s also the processes that support the teams making good customer service happen. What started as a global health crisis became the accelerant in our transition to a truly digital-first world. But not everyone agrees on what it is or how to do it well.

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How to become a sales manager: Making the jump from seller to leader

Nutshell

Do you dream of leaving your sales associate desk behind and stepping up to a sales management position? The arrangements may vary from company to company, but in general, most sales professionals would jump at the chance to assume a leadership role. Are you Sure You Want to Become a Sales Manager? Sound like a plan?

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Don’t Care What Happens After the Sale? That’s Your First Mistake

Hubspot Sales

The reality of sales today is people are skeptical of companies and sales reps. They’re reading about you online -- now. The same respondents were also more likely to make additional purchases if the company provided excellent customer service. So, how do you make customer service part of the fabric of your sales team?

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Using Multi-Factor Analysis to Maximize Sales Performance Improvement

Mike Kunkle

In this article, I want to talk about using multi-factor analysis to maximize your sales performance improvement. The reason you’d do this is because there is rarely one right answer, or one performance lever to pull, that will deliver the maximum performance improvement with a sales force.