shaping-future-intelligent-cx-zendesk-ai Blog Related Topics 
Customer Think
JANUARY 22, 2024
The findings of the Zendesk annual Customer Experience (CX) Trends Report signal a rapid transition towards intelligent CX and an undeniable transformation of the customer journey.
Zendesk
MARCH 2, 2023
According to Adrian McDermott, CTO of Zendesk, consumers want low-friction experiences when they want to have a conversation. According to the Zendesk Customer Experience Trends Report 2023 , 64 percent of shoppers will spend more if their issues get resolved on the channel they’re already using.
Apptivo
DECEMBER 15, 2023
Some customer service tools offer turnkey integrations with major CRM software like Apptivo , Salesforce, Microsoft Dynamics and Oracle CX Cloud. For rapidly growing companies, scalability is a key factor in choosing a future-proofed customer support solution. Touchpoints: 1.Digital
Apptivo
DECEMBER 15, 2023
Some customer service tools offer turnkey integrations with major CRM software like Apptivo , Salesforce, Microsoft Dynamics and Oracle CX Cloud. For rapidly growing companies, scalability is a key factor in choosing a future-proofed customer support solution. Touchpoints: 1.Digital
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