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What suppliers can do mid-contract to future-proof their negotiations

Strategic Account Management Association

This article discusses what you, as a supplier, can do mid-contract to make your upcoming negotiations more successful. From winning the deal to kicking off, or from moving a project into a new stage of development, suppliers can become distanced from the actual work and, therefore, from the relationship with the customer.

Suppliers 759
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SUSTAINABLE SAM: ARE YOU READY FOR THE NEW REALITY?

Strategic Account Management Association

As I write this, I am aware of several initiatives underway to better assess the sustainability of suppliers. The United Nations is sponsoring an initiative to develop a common supplier framework in the health industry. Procurement functions in different companies are looking at how to apply ESG metrics to their key suppliers.

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Ten insights on the future of SAM

Strategic Account Management Association

Customers will reward suppliers who successfully blend a great digital experience with the human touch. Turns out customers are much more likely to reward suppliers with sole-source contracts when they excel in both areas and know which channel is right for which kinds of interactions. See what you missed here.

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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

In business, it has created an opportunity to reflect on how companies are managing customers, and it has given customers a window of opportunity to re-evaluate their supplier relationships to determine which partnerships are truly valuable. We’re seeing it first hand. The ecosystem: When creating value, think outside your own business.

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Strategic account managers (and their bosses) deserve better decision-making tools

Strategic Account Management Association

The post Strategic account managers (and their bosses) deserve better decision-making tools appeared first on Strategic Account Management Association blog. To learn more or continue the conversation, contact the author at wtrail@opportunitystate.com.

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Back to the Future: F2F selling is returning, but virtual selling is here to stay

Strategic Account Management Association

COVID-19 has accelerated a trend already underway toward increased virtual interactions between customers and their suppliers. And we need extensive collaboration with potential suppliers to explore requirements and alternative technologies? We’ve been using e-auctions for 20 years. Figure 5: Most common challenges of virtual selling.

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Servitization 101 – How servitization can strengthen your relationship with your key accounts

Strategic Account Management Association

The first and perhaps most obvious is for the supplier, who is able to better respond to the specific needs and requirements of a customer, beyond merely offering a one-off product. What are the benefits of servitization? There are several benefits to servitization as part of a progressive, disruptive business model. Cell +1 314 229 3360.