Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. A challenging role requiring deep insight into potential clients and value propositions as well as a great deal of confidence.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). This book explores how to manage these differences when communicating digitally Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com). This way we build mutual understanding and empathy.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

OCTOBER 13, 2023

(Video) (kimtasso.com) Essential soft skills for lawyers (kimtasso.com) Insights included: Process Clarity of learning aims Processes to capture new learning and training needs Methods to measure satisfaction, effectiveness and impact Technology harnessed with online learning platforms that provide both suggestions and standard content Allow people (..)

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Jermaine Edwards

DECEMBER 6, 2023

After reading close to 50 different books and research papers on social psychology, ethics of trust, cultural trust, cultural behaviour and just plain old observation in business. Sometimes called perspective-taking, this kind of empathy can help in, say, a negotiation or in motivating people. This isn’t easy. How do we correct this?

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Zendesk

JANUARY 19, 2021

“Conflict brings out truth, creativity, and resolution,” wrote veteran hostage negotiator and conflict management expert Chris Voss in his 2016 book, Never Split the Difference: Negotiating as if Your Life Depended on It. Both the manager and agent should show empathy and use negotiation tactics to resolve the issue.

Negotiation 96

Negotiation Emotional Intelligence Communication Management 96

MDI Training

NOVEMBER 14, 2023

While AI can assist to some extent in identifying individual strengths and weaknesses , the interpersonal and emotional intelligence required for effective coaching is a capability that AI has not yet fully achieved. OpenAI can summarize books in 1000 characters or write poems for the Christmas party.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

PandaDoc

MAY 28, 2024

Consultative sales, by definition, is a selling strategy that focuses on meeting customer needs. Speaking of sales documents, check out our free sales proposal template before negotiating your next deal. Giving prospects the chance to speak ensures you meet their needs and give them what they want. What is consultative sales?

Sales 52

Sales e-Learning Healthcare Software 52

CMOE

APRIL 27, 2021

To get started, pose these questions to yourself, in one-on-one discussions with team contributors, or in team meetings: What are some things you have valued in your role and throughout your career? Take courses & read books/articles. Successes can be celebrated during company or team meetings or in company newsletters.

Decision-making 72

Decision-making Innovation Emotional Intelligence Leadership 72

Account Management Skills

MARCH 2, 2021

. * The worst thing agencies can do during client meetings and pitches. * How to treat the client when having meetings and do your homework before meeting clients. * The importance of taking the time to do your research before client meetings and pitches. * Transcript: Jenny .

Marketing 52

Marketing Account Management Meetings Media 52