Remove books the-all-inclusive-management-reporting-guide
article thumbnail

Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine

Red Star Kim

But what we also learned from the Pandemic was the importance of soft skills – how we manage ourselves and interact with others. I conducted research to support a book on “Soft skills for lawyers” which was published in 2020. This article was published in the January 2023 edition of Counsel magazine. What is the current R eality?

article thumbnail

Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

22 tips on being a persuasive writer in professional services

Red Star Kim

Presentation skills – TED Talks Chris Anderson book review (kimtasso.com). Lawyers (compliance, anti-trust, commercial litigation, personal injury) and marketing professionals joined me at a recent MBL workshop on writing. They engaged in writing exercises. And reviewed the copy of professional services firms. Some provide a fast edit.

article thumbnail

Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure

Red Star Kim

Nearly all delegates faced a challenge with engaging fee-earners in the M&BD planning process. Some reported that the reward systems worked against initiatives that reach beyond the immediate client and market focus of individual fee-earners (e.g. We all need to take a step back. It lacks a pull or client-centric approach.

article thumbnail

Conversation skills book review 3: Conversational intelligence – How great leaders build trust and get extraordinary results by Judith E Glaser (2014)

Red Star Kim

Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic. Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic.

article thumbnail

Start using inclusive language with your team and customers

Zendesk

As a result, more companies are looking for ways to strengthen their DE&I with inclusive language. That’s not just because adopting inclusive language is the right thing to do—it’s also because it makes sense for your business. To get started, you need to understand why inclusive language matters, and how companies use it.

article thumbnail

There are Limits to What Sales Enablement Can Fix

Mike Kunkle

There are maturity models, enablement models, frameworks, blueprints, and playbooks, with at least six books that I’ve read (and I published my own, The Building Blocks of Sales Enablement ). Supporting effective sales coaching and sales management. And today, even functions entitled sales training are doing some enablement work.

Sales 130