SmartKarrot

AUGUST 29, 2022

Manage the daily running of the call center, including procuring supplies, effective resource planning, and applying call center strategies. Analyze client data and understand industry benchmarks, business trends and opportunities to recommend the most effective growth strategies.

Customer Success 19

Customer Success Procurement Onboarding Government 19

Insightly

NOVEMBER 1, 2022

Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. Procurement processes: Customer onboarding and marketing should be standardized and refined to ensure you have enough prospects to gather data from.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

SmartKarrot

JUNE 29, 2020

Apply here: [link] Role: Client Success Manager Location: Remote/UK Organization: Cordial CSM at Cordial will be the primary point of contact for clients and works diligently to advocate, align technology and expertise on behalf of the client. The CSM is the owner of the entire client relationship post-sales.

Customer Success 10

Customer Success Procurement Onboarding Finance 10

Account Management Skills

APRIL 20, 2021

Tina has 25 years working in marketing procurement. But she spent a lot of time dealing with agencies from a marketing procurement perspective. And it was just fascinating what clients will share with you, when you really are able to ask the questions in a way that helps them to open up.

Account Management 52

Account Management Management Procurement Decision-making 52

Insightly

SEPTEMBER 19, 2023

A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth. Here’s an in-depth look at how CRM can benefit consulting firms: Client Relationship Management: Consulting firms heavily rely on their client relationships.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth. Here’s an in-depth look at how CRM can benefit consulting firms: Client Relationship Management: Consulting firms heavily rely on their client relationships.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Deep Insight

NOVEMBER 29, 2021

There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships. Robert Millard and John O’Connor explore how firms that are trying to embrace true client centricity are setting themselves apart. But what keeps clients loyal?

Client Relationships 52

Client Relationships Leadership Decision-making Procurement 52

Account Management Skills

AUGUST 7, 2023

I think they don’t own their position strongly enough in general in the client relationship with respect to what they generate. But to your point earlier, I’m sure on the client side, they haven’t quite got their ducks in a row in terms of how they are going to deal with suppliers.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Account Management Skills

APRIL 3, 2023

If you’d like to talk to me about agency account management training, I’ve just updated the website to include three of the main courses that I run to help you retain and grow your existing client relationships. What is the account manager, going to be asked, first of all,?

Co-Creation 52

Co-Creation Account Management Procurement Management 52

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98

PandaDoc

MAY 24, 2023

Implementation of new sales tool and techniques As we mentioned above, sales enablement managers are responsible for designing the overall sales framework, instituting new sales methodologies, and proposing new lead generation practices, among other things.

Management 52

Management Sales Software Software 52

Account Management Skills

FEBRUARY 20, 2023

But we are forming a dedicated programme, that will officially launch with a dedicated landing page on our website that says everything that we do for our clients and gives them a lot of value outside of just the actual delivery. Jenny Plant 18:57 I think, again, it’s something that is super smart.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

Account Management Skills

APRIL 26, 2023

They share: why they did this in the first place how it was working before how it’s working now who manages the client relationship and what does each role do If you’re interested in finding out about account management training, I’ve just updated my website with all my courses and prices. It is tricky.

Account Management 40

Account Management Decision-making Stakeholders Management 40

Account Management Skills

OCTOBER 4, 2021

I’m the owner of the client relationship, but I have no currency with which to trade to. And your client service people are the tip of the spear on that. Everybody has a vested interest in the client relationship. But the person who’s at the point is your client service person.

Advertising 52

Advertising Account Management Management Emotional Intelligence 52