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What is a Softphone [+10 Best Softphone Services]

Hubspot Sales

With softphones, you can call a client, prospect, customer, or colleague from anywhere, as long as you have internet service, a microphone, and a speaker. Powered by VoIP (Voice Over Internet Protocol) technology , a softphone functions like a desk phone with additional features like call recording and voicemail transcription.

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Working remotely: Pros, cons, and secrets to success

Zendesk

When the COVID-19 pandemic hit, most companies and workers weren’t ready for remote work life. A recent PwC study found that 83 percent of companies think they’ve successfully transitioned to remote work. percent believe their team will still be fully remote this time next year. What is remote work?

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Managing hybrid workspaces: 5 things every business should know

ACT

Remember when companies used to think remote working was impossible, and team collaboration could only happen in face-to-face meetings? Remote work saved small businesses. Before COVID-19, many companies frowned upon remote work because they didn’t know if employees were really working or just slacking off.

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How to work from home as a salesperson: 9 remote sales tips to live by

Nutshell

Last year, remote work was a growing trend. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Fortunately, there are a few things you can do to ease your transition into remote work.

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An Entrepreneur’s Guide to Work-life Balance

ACT

Psychologists believe a healthy morning routine can reboot your brain, make you happier, and help you be more productive at work. Tip #2: Draw boundaries between your work and life Smartphones, remote work, and 24/7 internet connectivity make it challenging for entrepreneurs to set clear boundaries between work and life.

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Want to be a call center representative? Here’s what you need to know.

Zendesk

Due to COVID-19, there’s a growing number of remote call center jobs available online. According to Fortune, more and more high-volume call centers (or contact centers) are moving to remote work and staying that way , which means greater opportunity for work-from-home call center representatives.

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73 important sales statistics for 2022

Zendesk

If you’re comparing CRM software , look for one that can help your team respond to leads the moment they show interest. The average Internet user spends only 37 seconds reading an article. Make sure your team is staying on top of their inbound sales leads and reaching out at the right time with the help of a CRM.

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