Zendesk

FEBRUARY 8, 2023

We are delighted and honored to learn that we’re ranked #1 across three categories in G2’s 2023 Best Software Awards : #1 Best Software Product #1 Best Customer Service Product #1 Product for Mid-Market Pop the champagne! At Zendesk, we love to celebrate successes, but we know that we succeed only when our customers succeed.

Artificial Intelligence 52

Artificial Intelligence Acquisition Software Software 52

Zendesk

FEBRUARY 22, 2023

Today, customers expect to have flexible and seamless shopping experiences. This increasingly vital retail customer experience helps customers communicate with businesses on the channel of their choice and allows for connected conversations. This results in more tailored and personalized experiences for customers.

Retail 52

Retail Customer Experience Media Decision-making 52

Zendesk

FEBRUARY 17, 2021

Listening to customers to create better CX. Leanna Nazzisi, Senior Manager of Customer Operation and Communication at Birchbox, talked about how the pandemic has changed CX. Nazzisi heads a team of 24 agents who answer questions and manage customer experiences with Zendesk. Know your customer. It was a lightbulb moment.

Retail 98

Retail e-Learning Customer Experience Insurance 98

Hubspot Sales

DECEMBER 12, 2019

Or, you might focus on a niche marketing process, such as defining target audiences, customer acquisition , or brand awareness. Develop your brand, website, and service offerings. This includes your website, branding , and service offerings. Allie Decker LLC) or with another name (e.g. Environmental Consulting.

Healthcare 112

Healthcare Supply Chain Software Software 112

Zendesk

APRIL 6, 2021

Instead of asking customer service reps to put out every fire, empower customers to find their own solutions whenever possible. When your company masters customer self-service, you make it easy for consumers to solve their own issues without having to send an email or make a call. What is customer self-service?

Internet 52

Internet Retail Innovation Digitalization 52

Zendesk

NOVEMBER 17, 2022

This is an ideal time to review your company’s brand strategy. If your CX team isn’t leveraging customer data to create more personalized conversations, they’re missing out on an opportunity. Agents who are provided with context that a support platform provides are better able to resolve customer questions quickly.

Manufacturing 97

Manufacturing Software Software Innovation 97

SmartKarrot

FEBRUARY 12, 2021

The blog is run by Dan Decker, a SaaS industry expert. . The blog focuses on marketing, branding, conversion, and copywriting. The blog is great for SaaS inbound marketers who can use content, SEO, and sales processes to improve customer experience. Alex Turnbull is the CEO of Groove which is a customer service tool.

Software 23

Software Software B2B Decision-making 23