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KPI Library Resource: KPIs and Digital Transformation

Flevy

Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them to focus more on analysis, implementation of strategies, and other more value-added activities. * * * * Digital Transformation has ceased to be a mere option and has become a necessity.

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Managing Partners’ Forum – Highlights from the Advisory Board Meeting September 2023

Red Star Kim

The Managing Partners’ Forum (mpfglobal.com) holds quarterly meetings of its Advisory Board where senior leaders discuss issues pertinent to the professional services sector. This confirms the vital contribution of the professional services sector at a time when growth in the UK overall is flat-lining. This compares to 8.3%

Meetings 130
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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

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Best Financial CRM: Build Client Loyalty With Insightly

Insightly

Every business in the finance industry faces the unique challenge of meeting customer expectations. Whether you’re a financial advisor, bank, or wealth management service, the success of your business no longer depends on simply providing a great deliverable. The quality of your products and services matters.

CRM 52
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Best CRM for Financial Organizations: Build Client Loyalty With Insightly

Insightly

Every business in the finance industry faces the unique challenge of meeting customer expectations. Whether you’re a financial advisor, bank, or wealth management service, the success of your business no longer depends on simply providing a great deliverable. How to improve customer relationships with a financial services CRM.

CRM 52
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In Finance, Customer Service Can Make (or Break) Your Company’s Reputation

ReviewTrackers

Reputation is a powerful business currency in banking and financial services. In a survey by Ernst & Young, respondents said reputation was one of the most important factors in deciding whether or not to trust a financial services provider. Banking and Finance Still Lagging Behind Other Industries in Ratings Game.

Finance 25
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How to prioritize your CX budget

Zendesk

Financial Services & FinTech. The finance world’s shift to digital has been a long time coming, but its speed accelerated during the pandemic, which means we have a lot to look forward to. While 54 percent of financial services companies saw budget increases for CX in 2020, 21 percent faced decreases.