Mon.Apr 17, 2023

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Why Intent Matters

Software Sales Guru

Why Intent Matters People don’t argue with their own ideas. When you hear an indication of need on a discovery call, follow their thought. Two ways to follow their thought are: “Tell me more.” “Is there more I should understand?” Call recordings show both approaches work. But not equally. “Tell me more.” is a command. A command may work in face-to-face selling because people fear.

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The 4 Essentials to Sell to the CFO in a Challenging Economy

Sales Readiness Group

In times of economic uncertainty, corporate spending garners greater scrutiny and more decision-makers. This is undoubtedly the case today, when sales organizations see buying decisions being put on hold, budgets getting canceled and deals taking longer to close. The Chief Financial Officer (CFO) is a key player with more power now to manage costs, reduce budgets and “do more with less.

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Referrer management – Grading, Research, Discipline, Storytelling and Leveraging your exemplars

Red Star Kim

Last week I facilitated MBL’s full day training session on “Developing more work from referrers and intermediaries”. Delegates were from legal, accountancy and insolvency firms – both M&BD teams and fee-earners. The main takeaways for the delegates can be summarised with the following themes: Referrer management – Grading, Research, Discipline, Storytelling and Leveraging your exemplars.

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How to Manage Each Stage of the Sales Funnel to Generate Revenue

The Center for Sales Strategy

If you're like most sales managers, driving revenue consistently and efficiently can be a daunting task. But there are ways to maximize the success of your sales efforts through managing each stage of the funnel properly - from top to bottom. In this blog post, we'll discuss how proper management at each stage of the funnel is an essential part of developing a consistent pipeline with reliable and successful returns.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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4 Steps for Getting Started With Data Collection for Sales Teams

Nutshell

Collecting quality data is one of the most effective things you can do to improve sales performance. Quality data enables you to: Measure progress toward goals and stay on track to hit them Identify which sales tactics are working well and which you can improve Inform your sales strategies through sales forecasting, sales process analysis, and more But how do you go about collecting this data?

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When CX Becomes Taxing: How the IRS Can Level Up Customer Service

Customer Think

With Tax Day fast approaching, many Americans are finding themselves on hold … waiting to speak with an IRS customer support agent. In a digital world where we are used to chatting with, texting or emailing customer support, the IRS is seriously lagging behind.

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What is a Sales Enablement Manager?

Brooks Group

What is a Sales Enablement Manager? If you’re looking to optimize the sales and marketing in your company, consider a sales enablement manager. Not all companies have them, but those that do can make more effective sales. With all the benefits they can give your company, you might wonder how to hire a sales enablement manager and what qualities to look for.

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How to Leverage Analytics for Sales Growth

Nutshell

Sales is a people-focused, intuitive profession, but data is playing an increasingly important role in sales as well. These two things don’t have to be opposites—they can go hand in hand. Sales teams can use analytics to connect more effectively with the right leads in addition to making their processes more efficient and focused. Want to learn more about how can you use data and analytics for sales growth?

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Top trends to watch in Healthcare CX

Zendesk

Healthcare providers, payers, and vendors must balance patient experience and operational challenges like vendor communication, employee experience, and controlling costs. See how healthcare leaders are transforming their technology to deliver modern, secure experiences. The post Top trends to watch in Healthcare CX appeared first on Zendesk.

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What Does a Chief Sales Officer Do?

Brooks Group

What Does a Chief Sales Officer Do? A Chief Sales Officer is needed for all companies and organizations with a vast sales operations division that requires a highly effective leader. The main goal of the CSO is the creation of sales strategies as well as exceeding revenue and sales growth targets. If your sales teams need some help going in the right direction, a Chief Sales Officer is the person who also conducts training and helps new hires.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Four Tips To Make More Time For Sales Coaching

Sales Outcomes

Sales leaders struggle to find the time to coach their salespeople to succeed. Sales leaders with a span of control of 5 to 8 direct reports would be lucky to have two hours a day in an average week for thinking, coaching salespeople, and conducting pipeline, forecast, or account plan reviews. Not a pretty picture, right? If the sales leader is committed to giving her salespeople the coaching time they need and deserve, something has to give.

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What Is the Best Enterprise Sales Training?

Brooks Group

What Is the Best Enterprise Sales Training? Enterprise selling is sometimes overlooked in companies’ training because the sales process focuses more on other parts of the training deemed more important. However, enterprise selling is one of the most important parts of company sales training. Enterprise selling is like other sales in many ways, but very different at the same time.

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Why Protecting Your Customer’s Information Is Crucial And How To Achieve It?

Apptivo

1. Five reasons why protecting your customer’s information is crucial 2. How can customer data protection be done? 3. To wrap up In the last several years there has been a rise in the overall digitization of working and living, which has led to a rise in cybersecurity issues as well. According to research , hackers make $1.5 trillion annually through online crime.

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State Spotlight: Florida

ClearPoint Strategy

See how ClearPoint software informs strategies and inspires communities in Florida.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Apr 17 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Sydney, New South Wales, Australia (On-site) Organization: Telstra Health As a Customer Success Manager, you’ll meet and surpass sales goals, identify the target market and evaluate prospective growth prospects. Increase revenue through site expansion, product and service cross-selling, and renewal uplift.

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What Is A SWOT Analysis? A Thorough Explanation With Examples

ClearPoint Strategy

Know the strengths and weaknesses of your organization, internally and externally.

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Using a Company Culture Survey for Employee Feedback

ReviewTrackers

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Types Of Performance Management Systems (& How Best To Use Them)

ClearPoint Strategy

Are you using the right type of performance management system in the right way?

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Revolutionizing Communication: Unleashing the Power of the Best Artificial Intelligence Chatbots

SmartKarrot

Understanding the basics of AI chatbots An artificial intelligence chatbot is a computer program designed to converse with users through text-based or voice-based interfaces, using Artificial Intelligence (AI) technologies such as Natural Language Processing (NLP) and Machine Learning (ML). AI chatbots are trained on large datasets of real-life conversations, allowing them to understand and respond to user queries in a human-like manner.

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ClearPoint's 15 Most Popular Strategic Planning Templates

ClearPoint Strategy

Adopt one of these strategic planning templates as your own!

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AI Conversational Intelligence Revealed: The Future is Here!

SmartKarrot

The Definition of AI Conversational Intelligence AI Conversational Intelligence refers to the ability of artificial intelligence systems to engage in natural and seamless conversations with humans. This technology has come a long way since the early days of chatbots, and today’s AI-powered conversational interfaces can understand and respond to human language in a way that is almost indistinguishable from a human.