Wed.Apr 03, 2024

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Professional Self Care—Why Leaders Need Recognition Too

The Center for Sales Strategy

Most of us have set goals to start and end this year strong. For many, this involves a vow to be better at self-care. I will…eat in a more healthful manner, exercise consistently, meditate, take yoga breaks, get massages, facials, pedicures… fill in the blank. But it all boils down to better self-care. We have all been under increasing stress in the past four years, and psychologists are emphasizing self-care as a way to combat added stress.

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Software for Startups: What’s Your Tech Stack?

Nutshell

Startup management used to be complicated and time-consuming for companies wanting to scale. But nowadays, with modern software for startups, getting your small business off the ground is easier than ever. Whether you want to sell or scale your business, here are the software tools to make a productive tech stack for your startup. Table of Contents 5 types of software to include in your startup tech stack Productivity and collaboration software Communication software Marketing and sales software

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For the Best Connections via Social Media Focus Your Profiles on People

Strategic Communications

Before I started Strategic Communications in 2008, I worked for some large organizations in the education, energy, and healthcare industries. These were the early days of internet and social media adoption and it was, at least initially, wildly uncharted space. When the American Medical Association issued guidance for physician use of social media, I was all for it.

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Should I Use a Consulting-Specific CRM? Find the Right CRM for Your Consultancy

Nutshell

When you’re running a consulting services business, a good CRM is a must to streamline your client acquisition process and keep a good balance between landing clients and delivering services. But should you use a consulting-specific CRM or a general-purpose CRM? In this post, we’ll explain the difference between a consulting services-specific CRM and a general-purpose CRM, plus how you can choose between the two.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Remembering the Life and Work of Daniel Kahneman

Customer Think

Daniel Kahneman, the renowned psychologist best known for his groundbreaking work on the psychology of human judgment and decision-making, died this past Wednesday at the age of 90. Dr. Kahneman is widely regarded as one of the intellectual founders of the behavioral science discipline now called behavioral economics.

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Software for Consultants: What’s Your Tech Stack?

Nutshell

An ideal tech stack software for consultants is easy to use and integrate, adding convenience to your business without being difficult to use or time-consuming. This is what you should keep in mind when deciding to adopt new software to build your consulting business tech stack. Read on to learn the essential software types for consultants to improve your business workflow.

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How to Conduct an SEO Website Audit for 2024

Nutshell

Ready to take your search engine optimization (SEO) campaigns to the next level? Then, you must master learning how to conduct an SEO website audit! By creating a clear focus and process for your audits, you can ensure that you find the information you’re looking for and create meaningful reports for your stakeholders or points of contact! Additionally, focused audits can help you reference previous renditions to create a baseline of your progress!

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Rebellion at Dollar General! So What?

Customer Think

Employee experience is receiving increasing attention in our experience ecosystem. Companies increasingly recognize that employee experience can be positive, powerful, and influential in engaging customers.

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How to Measure Customer Satisfaction for Your Business

Nutshell

If there’s one thing that’s bad for business, it’s unhappy customers. When your customers are frustrated with the quality of your products, services, or support team, they’re likely to ditch your company for a competitor — unless you can help resolve their issues satisfactorily. But how do you even know if your customers are happy or not? The answer is: You keep track of customer satisfaction.

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The Personal Touch: Engaging Stakeholders with High-Impact Communications

FinListics Solutions

When it comes to engaging potential clients, one thing is crystal clear: one-size-fits-all messaging falls flat. In the intricate dance of enterprise sales, each step must be tailored to the rhythm of the client's own beat. This is where crafting personalized, high-impact communications for individual stakeholders comes into play. It's about understanding their roles, their business pressures, and their strategic objectives to such a degree that your solution feels bespoke.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Solution Selling: Challenges, Benefits and Best Practices

Arpedio

What is Solution Selling? Solution selling is a sales methodology focused on addressing the specific needs and challenges of customers by providing comprehensive solutions rather than simply selling products or services. Unlike traditional transactional selling, which emphasizes pushing products or services onto customers, solution selling takes a consultative approach, aiming to understand and solve customers’ problems effectively.

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Harnessing Imagination to Drive Innovation

NG Data

Sales growth is crucial for long-term value creation. Large companies often forget their imaginative origins, impeding the spread of new ideas. Companies need to embrace anomalies, treat assumptions as choices, and collide ideas with reality. This cycle can help companies develop innovative offerings and stay competitive. Source The post Harnessing Imagination to Drive Innovation appeared first on NGDATA.

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Introducing the Envisio and Polco Track Integration: Your Community Performance Data Aligned With Your Strategic Priorities

Envisio

Today, we are delighted to announce an industry-leading collaboration and integration between the Envisio platform and Polco’s Track module–combining the leading government strategy and performance management platform with the richest set of government performance indicators available today. Together, we’re excited to bring you faster insights, better decisions, and greater transparency.

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How Three Community Bank CEOs Are Tackling Tech, Talent and Deposit Challenges

NG Data

Community banks are facing challenges in adapting to technology, retaining talent, and navigating changing depositor expectations. Three CEOs identify technology, talent, deposits, and net interest margin as the top obstacles. They are betting on growth, community engagement, and mixed-use buildings to overcome these challenges, despite regulatory overreach being viewed as a major threat to community banks.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Is It Time for Credit Unions to Rethink Their Digital Member Experience Strategy?

NG Data

Credit unions have invested heavily in digital banking and mobile banking technology, but often fail to meet member expectations. To achieve a seamless, secure, and personalized multichannel member journey, credit unions need to invest in platforms that offer all necessary capabilities, integrate with digital and mobile banking platforms, and aggregate data from all member interaction touchpoints.

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11 Content Marketing Trends That Will Transform CX in 2024

NG Data

Content marketing is evolving with new formats and the help of AI. Periodic evaluations of content are crucial. B2B marketing and content marketing changes are less straightforward, and media strategy is evolving. Businesses attract customers by offering information in various formats, and with AI, marketers have a wider array of choices for managing customer experiences.

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Blog: The Power of a CDP in Banking Digital Transformations

NG Data

Banks face challenges in managing their legacy cores and personalizing customer experiences. The Intelligent Engagement Platform, a sophisticated customer data platform, allows for targeted marketing strategies and highly targeted interactions to enhance customer experiences. Modernizing legacy cores is not a "rip and replace" procedure but can be done in parallel with building mature customer profiles.