The Center for Sales Strategy

APRIL 2, 2024

Your salespeople are more like athletes. They are always in a constant struggle to outperform rivals and meet set goals. Salespeople, just like athletes, encounter setbacks like pressure to perform and rejection in their day-to-day work. Given the similarities, a sales team can benefit from coaching the same way athletes do. For salespersons, coaching can help refine critical skills like negotiation, communication, confidence, and decision-making.

Negotiation 108

Negotiation Decision-making Communication Meetings 108

SBI Growth

APRIL 2, 2024

In all my years of working with private equity (PE)-backed portfolio companies, their upside deal model is typically based on three key assumptions:

71

71

Customer Think

APRIL 2, 2024

In the past few years you’ve probably heard some version of the following, more than once: “Disruption is the new normal.” “Organizations need new ways to weather the storm.” “You have to be resilient to survive.” All these sentiments are true.

Organization 69

Organization 69

Groove HQ

APRIL 2, 2024

The new frontier of competition in developer markets was and remains customer service. If companies play their cards right, customers are ready to absorb a higher price just because they believe the brand and know that if anything happens – they will receive the best support their is. This is just one of the areas […] The post Elevating Your Business Through Customer Focus appeared first on Groove Blog.

Marketing 57

Marketing 57

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

APRIL 2, 2024

Seth Godin said, “Don’t find customers for your products, find products for your customers.” I’m a huge fan of this quote and have used it many times over because it summarizes nicely what I’ve preached over the years: solve problems for customers; do that, and your business will go far. What’s the Difference?

Innovation 61

Innovation 61

Hubspot Sales

APRIL 2, 2024

Social media has forever changed the way we market by giving us a way to build real relationships with the people we’re marketing to. With video now so shareable, it should be an essential part of everyone’s social selling strategy. After all, video is one of the easiest ways to fast-track those relationships because it mimics a two-sided conversation and helps people feel like they really and truly know you.

Publishing 102

Publishing Media Decision-making Marketing 102

Customer Think

APRIL 2, 2024

Listen to the podcast: “Colin, could you tell me the one thing that we need to do to improve our Customer Experience?” This question is one that many of my clients want to ask me. They don’t say that in so many words, but effectively, that’s what they were asking me to do.

Customer Experience 56

Customer Experience 56

Customer Think

APRIL 2, 2024

Agility has become a cornerstone for success in the enterprise and a culture of agility within marketing and customer experience teams can significantly enhance an organization’s ability to adapt to market changes, meet customer needs more effectively, and foster continuous improvement and innovation.

Marketing 49

Marketing Innovation Customer Experience Meetings 49

Customer Think

APRIL 2, 2024

Price and promotion might be the key proteins of retail operations, but make no mistake, there’s a lot to be learned from what’s inside a $13 pita wrap. The fast-casual chain Cava Group offers proof. The Washington, D.C.

Retail 45

Retail 45

Customer Think

APRIL 2, 2024

Today’s blog post is a part of a series that I will be sharing over the next couple of weeks related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024.

Digitalization 45

Digitalization 45

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Customer Think

APRIL 2, 2024

The future of banking is being reshaped by the rapid integration of automation technologies. Banking institutions worldwide are recognizing the transformative power of automation to streamline processes, enhance customer experiences, and drive operational efficiency.

Banking 40

Banking Innovation Customer Experience 40

Customer Think

APRIL 2, 2024

Automating data integration is a significant step businesses can take to improve efficiency, reduce errors, and enhance scalability. In the rapidly evolving digital era, having real-time data updates is crucial to remain competent. However, pairing the amassed data from disparate sources can be daunting and time-consuming without automated processes.

Digitalization 40

Digitalization 40