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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

However, many have pivoted and transformed themselves by, for example, providing office spaces for people in need of a quiet working environment. This is leading many companies to accelerate their strategic account management journeys and transformations. They are looking for business partners to help them return to growth.

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Zendesk + Ultimate: Setting a new standard of service with AI agents

Zendesk

In this new era of AI-powered CX, AI agents can push beyond traditional bot capabilities to help brands transform service into a competitive advantage. As part of Zendesk, we now have the scale to drive this transformation for every business.” Ultimate’s AI agents automate up to 80 percent of support requests.

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Navigating the Shift from Project to Product: A Map for Success 

Planview

From Project to Product: A Step-By-Step Guide for Organizational Transformation offers a detailed step-by-step roadmap to make the journey easier for enterprises seeking this transformation. A 7-Step Guide for Project to Product Transformation Think of approaching the project to product shift as preparing to scale a mountain.

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Cracking the Consulting Code: Top 10 Business Transformation Frameworks

Flevy

Consulting firms with extensive resources pioneer their own consulting frameworks through a combination of research, years of accumulated project experience, as well as subject matter expertise gathered from working across different sectors and functional areas.

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Using Multi-Factor Analysis to Maximize Sales Performance Improvement

Mike Kunkle

The Current State Situation Historically, due to being in a mature vertical where you have serviced many customers for many years, with upgrades, maintenance, services, and expansions, you have focused on territory management and account management and experienced reasonable growth in your industry. I’m just providing that for context.

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6-Step AI Transformation Workshop 

OnStrategyHQ

As more organizations realize the importance of AI adoption, having a well-defined AI transformation strategy may be the most important thing you can do in 2024. But what is AI transformation, and why do you need a strategy? Overview: Why is it Important to Develop Your AI Transformation Strategy?

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How to Boost Sales Productivity with Account Planning

Upland

This inclusive approach brings together different perspectives and expertise, fostering a well-rounded and thorough understanding of the account’s potential by involving various team members such as sales, marketing and customer success. Account planning focuses on your customers first—and the sales numbers follow.