Insightly

MARCH 22, 2023

That’s why customer relationship management software (CRM) was created to keep track of ongoing communications with customers and assist in marketing , sales , and customer service efforts. Still, they have added layers of complexity required for HIPAA compliance and other healthcare industry regulations.

Healthcare 52

Healthcare CRM Communication Software 52

SBI Growth

FEBRUARY 24, 2013

Many industries are shifting. The definition of an industry shift is perhaps best understood by looking at a few examples. Here are three: Here is a New York Times article discussing how the trade show industry is getting flipped on its head. The CEO is responsible for keeping his company relevant during an industry shift.

Advertising 115

Advertising Healthcare Media Software 115

KAMCast

DECEMBER 17, 2020

David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Key Account Management 96

Key Account Management Banking Account Management Stakeholders 96

KAMCast

OCTOBER 13, 2021

In this episode, I invite Fred Copestake, a sales consultant and trainer specialising in complex B2b sales environments, to get into this topic with me. You will hear us talk through: The three biggest challenges that senior leaders will see when they look at their sales teams.

Sales Environment 40

Sales Environment B2B Key Account Management Healthcare 40

Hubspot Sales

AUGUST 21, 2023

It doesn't allude to what the reader specifically stands to gain from doing business with Outbound Telecom. It also fails to speak to why it should be considered "the best in its industry." This section should show your authority in your industry. This strategy can highlight your knowledge of their business and industry.

Value Proposition 98

Value Proposition Media Decision-making Communication 98

Apptivo

JULY 4, 2023

10 Sales KPIs 1.1 Monthly Sales growth 1.4 Sales pipeline 1.8 Sales cycle length 1.9 Sales closed-won vs closed-lost opportunities 1.10 But to ensure they’re heading in the right direction and making the most of their sales efforts, they need a compass, a guiding light. New leads 1.2 Conversion rate 1.5

Sales 52

Sales Profitability Sales Management Sales Training 52

KAMCast

NOVEMBER 5, 2020

She shares her insights on: how we can fine tune our rapport building across digital platforms, the role that our core beliefs play in generating success in sales and the importance of coaching to maximise performance. Grant Leboff is one of the U.K's leading Sales and Marketing experts.

Insurance 52

Insurance Key Account Management Leadership Publishing 52

KAMCast

SEPTEMBER 1, 2021

Sharon is a Founding Fellow of the Society of Leadership Fellows , an Honorary Industry Fellow of the University of Salford Business, a member of the Northwest Business Leadership Team and sits on the Board of The Hallé Orchestra.

Leadership 40

Leadership Key Account Management Account Management Media 40

KAMCast

FEBRUARY 18, 2021

David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Shareholders 98

Shareholders Media Account Management Communication 98

KAMCast

NOVEMBER 12, 2020

: In many organisations, the divide between the sales and marketing teams cause real problems. I talk to Grant Leboff from Sticky Marketing, one the UK’s leading Sales and Marketing experts. For any businesses who experience a divide between sales and marketing, how would Grant recommend they approach closing the gap?

Marketing 52

Marketing Key Account Management Publishing Account Management 52

Apptivo

AUGUST 16, 2023

It entails examining the links and dependencies between variables in order to answer questions such as “Why did sales decline in a specific region?” Customer Churn Prevention It assists organizations in subscription-based industries (such as telecom and software) in predicting client turnover.

CRM 52

CRM Energy and Utilities Supply Chain Healthcare 52

KAMCast

JUNE 10, 2021

What are the levels of motivation across your account managers and sales team? You will hear from Robert Hicks, the Group Human Resources Director, and Lou Kwakye the Sales Director. We explore side topics like: how tech can support sales leaders to engage, excite and empower their teams and what do we think the future looks like?

Shareholders 52

Shareholders Account Management Key Account Management Information Technology 52

KAMCast

MARCH 18, 2021

You are, in essence, risking showering the client with an ill-timed pitch fest, and a ‘spray and pray’ sales approach. She hails originally from South Africa, has an Honours Degree in Economics and, when in employed, worked in the fitness, property & franchise industries.

Account Management 52

Account Management Key Account Management Digitalization Profitability 52

KAMCast

APRIL 29, 2021

David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Key Account Management 52

Key Account Management Banking Account Management Decision-making 52

KAMCast

JULY 8, 2021

By the 1980s… The marketplace was seeing a new breed of sales representatives and sales executives who had polished up their presentation skills to become the informer, the educator, and the ambassadors for their wares. I’m sure you’ll agree that we need to reframe our thinking and challenge some of the norms.

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Deep Insight

NOVEMBER 14, 2019

BT’s Irish operations are purely business-to-business (B2B) unlike its British Telecom parent which sells to both consumers and businesses. Shay Walsh was now MD of Business Sales and he and the entire organisation (not just the sales team) were incentivised on the quality of the relationships they had with BT Ireland.

Telecommunications 52

Telecommunications Leadership Government B2B 52

KAMCast

JANUARY 7, 2021

With more than 10yrs in sales, sales leadership and customer growth management, Jermaine now spends his time being invited by companies around the world like Gartner, Dell Technologies, London Business School and GE to create unique customer growth and loyalty strategies which make them irreplaceable in their market.

Suppliers 52

Suppliers Sales Leadership Leadership Client Relationships 52

KAMCast

APRIL 15, 2021

Many of the business leaders that we talk to in our work at KAMGuru tell us how difficult they find driving higher levels of motivation and engagement from younger sales teams. CHECK "IN" RATHER THAN CHECK "UP" I’m often amazed at the lack of trust between sales leaders and their teams. I wasn’t disappointed!

Key Account Management 52

Key Account Management Communication Profitability Account Management 52

KAMCast

MARCH 4, 2021

In the late 90’s he diversified, setting up a chain of sales and marketing service companies in the UK and Europe building it into a £15m turnover group with over 100 staff.

B2C 52

B2C Account Management Stakeholders Key Account Management 52

KAMCast

DECEMBER 3, 2020

I strongly believe in the GIGO effect when it comes to sales enablement tools – garbage in, garbage out Are your strategies supported by the systems or driven by them? ?????????????? ???? ?????? ???????? ???? ???????? ???????????????? ??????????? Are your systems being used to full effect? -

Key Account Management 52

Key Account Management Account Management Account Planning Customer Experience 52

KAMCast

NOVEMBER 26, 2020

By having a system of recording pertinent points outside of your lead sales person’s head – you are better at securing the lifetime of that top customer with your business. HIGHLIGHTS FROM THIS EPISODE: I walk you through some key points around developing a simple KAM Plan that you should be implementing (right now!) in your business.

Account Planning 52

Account Planning Key Account Management Account Management Meetings 52

KAMCast

NOVEMBER 19, 2020

In this episode… In a world where the vast majority of internet traffic is video content, how can we leverage the creation, production and value of video to maximise sales return? In a world where the vast majority of internet traffic is video content, how can we leverage the creation, production and value of video to maximise sales return?

Co-Creation 52

Co-Creation Key Account Management Internet Media 52

KAMCast

APRIL 1, 2021

David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Key Account Management 52

Key Account Management Client Relationships Account Management Future of Work 52

KAMCast

SEPTEMBER 15, 2021

As a sales team, are you working to a finite game in a race to this month’s targets and objectives? David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Key Account Management 40

Key Account Management Account Management Account Growth Digitalization 40

KAMCast

SEPTEMBER 29, 2021

I am going to challenge you to consider, for a moment, that rather than thinking of yourself as a classically labelled sales person… what if you were called a sales practitioner. In that vein…you could say: rather than being an account manager you were an account management practitioner. How does that sit with you?

Communication 40

Communication Key Account Management Account Management e-Learning 40

SmartKarrot

APRIL 8, 2022

Partner with sales leadership to bring additive value to the sales process and help position the customer success motion as a differentiator. Develop strategies to increase account value while ensuring the highest possible retention metrics in the industry. Organization: TPG Telecom. Apply here: [link].

Customer Success 19

Customer Success Government Innovation Leadership 19

KAMCast

MAY 27, 2021

David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Key Account Management 52

Key Account Management Leadership Account Management Management 52

KAMCast

JANUARY 21, 2021

David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Customer Experience 52

Customer Experience Internet Advertising Stakeholders 52

KAMCast

MAY 13, 2021

David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Key Account Management 52

Key Account Management Account Management Profitability Decision-making 52

KAMCast

FEBRUARY 4, 2021

to your business, your industry and your customer demographic) ???????????????????? David is a Speaker, Author and Performance Coach with more than a decade of hands-on and consultative experience in sales and management roles in the leisure, entertainment and telecoms industries.

Customer Experience 52

Customer Experience Internet Digitalization Media 52

SmartKarrot

SEPTEMBER 3, 2021

When your old customers return to your brand, it’s mostly to buy a product or increase sales. As per Profitwell’s study , the average retention rates across various industries are: Retail: 63% Banking: 75% Telecom: 78% IT Services: 81% Media: 84% Insurance: 83%.

Marketing 10

Marketing Banking e-Learning Insurance 10

Account Management Skills

JANUARY 11, 2022

Now a lot of people listening to this will know who Chris is because he’s very well known in the agency industry. So I loved working in agencies, it’s a wonderful industry to work in. How much did I increase their sales? Today, I’m absolutely delighted to be speaking to Chris Merrington.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Hubspot Sales

JANUARY 22, 2018

Sales training programs help salespeople learn and/or improve their selling technique, skills, and processes. According to CSO Insights, salespeople who complete highly rated sales training programs have 10% higher win rates. Length: How will you fit training into your and/or your sales team’s schedule? Your SalesMBA™ Workshops.

Sales Training 144

Sales Training B2B Sales Negotiation 144

Apptivo

OCTOBER 11, 2023

What is sales productivity? Why is sales productivity important? Key Considerations in Choosing the Ideal Sales Tools Software 4. Top 10 Tools to Boost Sales Productivity The Sales sector in businesses is ever-shifting with the newest trends and tactics that raise new challenges annually.

Software 52

Software Software Sales CRM 52

Account Management Skills

MARCH 23, 2021

And the second is technology, media and telecom. And I think, our industry, there are so many management consultancies that are taking over, buying up creative agencies left, right and centre, you’ve got the Accenture’s of the world, you’ve got the PwC. The first is the financial services sector. Really, really good.

Account Management 52

Account Management Banking Advertising Profitability 52

SmartKarrot

OCTOBER 15, 2020

Here is what you shall be veering into today: What is Customer Acquisition Cost (CAC) Basic CAC Formula How to Correctly Calculate Customer Acquisition Cost CAC and Customer Success CAC Payback Period Why Is LTV: CAC Ratio So Useful Customer Acquisition Cost by Industry How to Improve Customer Acquisition Cost. CAC and Customer Success .

Acquisition 19

Acquisition Customer Success Transportation Profitability 19

SmartKarrot

JANUARY 20, 2022

The company offers dependable solutions to brokers, underwriters, and managing general agents (MGAs) in the industry. It helps hotels improve direct sales by eliminating the interference of hotel booking aggregators who take a cut as affiliate fees. Refract allows sales managers to access this information.

Artificial Intelligence 10

Artificial Intelligence Insurance Software Software 10