Is There Anything Else We Should Be Talking About?
The Center for Sales Strategy
MAY 7, 2018
A simple question, right? But, very powerful.
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The Center for Sales Strategy
MAY 7, 2018
A simple question, right? But, very powerful.
Red Star Kim
MAY 15, 2023
So here is Conversation skills book review 2 – How to talk to anyone – 92 little tricks for big success by Leil Lowndes (1999, 2017) for intermediates. Soon I will post the third in the series: Conversation skills book review 1 – How to talk to anyone about anything – James W.
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Upland
JULY 27, 2023
Despite many mainstream worries about the future of AI, AI isn’t meant to replace human intelligence. Is generative AI for sales the next big thing? ChatGPT took the world by storm seemingly overnight. This is in contrast to discriminative AI, which is the ability of machines to classify or predict things. That being selling things.
Account Manager Tips
OCTOBER 21, 2021
7 Reasons Why Clients Ghost You (and What to Do About It) When clients don't return your calls or messages, it can feel like they're ghosting you. The good news is their silence usually isn't about you. They might even disappear without saying anything. Feels the same about getting them to do something too. ghost·ing | ?g?-sti?
Account Manager Tips
AUGUST 10, 2021
Salespeople Perceptions and Top Performance Study , Why don't we like to ask for customer referrals? So, if you feel even the slightest twinge of anxiety about asking for a referral - it's OK. Don't be ambiguous about your request. You ask your clients to recommend you to people they know. How hard could it be? Really hard.
Upland
NOVEMBER 27, 2023
In this chapter, we break down how you can collaborate with both your team and your customers to get to the heart of the outcomes your customers want to achieve and how you can position yourself to deliver them. A pressure is anything that has a direct impact on your customer’s ability to reach their goals. What are their goals?
Account Manager Tips
FEBRUARY 28, 2021
All this talk about the digital economy. HINT: That's you and me) In addition to us, here's what else they need: Data to make predictive decisions to support business goals. HINT: That's you and me) In addition to us, here's what else they need: Data to make predictive decisions to support business goals.
Account Manager Tips
OCTOBER 11, 2021
Discover fifteen things you should stop doing and what to start doing instead. Where are we? What's going well, what isn't and how did we get here - was it luck or planning? Where do we want to go? What changes should we make? How do we make changes? How will we know when we get there?
Account Manager Tips
JUNE 23, 2020
Talk to everybody, all the time, about everything. The more you know about your customer the more successful you'll be. If you know, talk. It's about taking advantage of opportunities when they come up. And it's about communication. It's about self-belief. It's about being driven.
Account Manager Tips
OCTOBER 6, 2022
The problem with email A McKinsey study found that we're distracted from work every 10 minutes (56 times a day) and it takes about 25 minutes to get back into the zone again and focus on the task. So about 2 hours a day is spent just recovering your concentration. We check email on average 11 times per hour. Table of Contents.
Hubspot Sales
MAY 17, 2023
Fumbling Basic Information Calling your prospect by the wrong name or flubbing facts you should have confirmed via Google is always unacceptable. it can be tough to keep track of every detail about a prospect when you're juggling multiple deals simultaneously. It’s also an easy way to prematurely kill a deal.
Account Manager Tips
SEPTEMBER 20, 2022
And when they are wrong, for the sake of peace and customer retention, we say sorry. I haven't stopped talking about it since I came back. We were wrapping up my Key Account Management Master program and it was so exciting to see the progress everyone has made. About 45 minutes from Vilnius. Table of Contents.
Mike Kunkle
NOVEMBER 26, 2022
Here is what Felix had to say when we launched: Why Did We Create this Learning Experience? . Here are three of the key reasons we’ve created this course: Businesses are investing heavily in enablement, yet many are struggling to achieve advanced maturity levels and move the needle on the metrics that matter most.
Hubspot Sales
MAY 24, 2023
The closing call is all about controlling the controllable. This ensures that I’m ready to address anything that might arise during the conversation. The last thing you need is something else on your mind distracting you from your prospect. Yes, you should. A closing call is like the finish line of a marathon.
Account Manager Tips
DECEMBER 28, 2021
So you can ask them questions about how certain things came to be. You’re now in charge and anything that went wrong under your predecessor falls on you as well. If there's one thing I can guarantee every key account manager it's this: you will inherit clients. And not all of them will be in good shape. Don't worry, I got you covered.
Mike Kunkle
JUNE 12, 2022
Now, facing a blossoming recession, we’re hearing of layoffs, downsizing, cost-cutting, and new hires being told their positions have vaporized. People should always come first, but for this post, from your company’s perspective, let’s start with the business stuff. This is a post I never wanted to write.
Account Manager Tips
SEPTEMBER 7, 2022
When clients say "price" they really mean value "You're too expensive" or "I can get more, for less, somewhere else" Ever heard that before? Give your client a reason to choose you over everyone else. Those you know you can do something about and that have the highest potential payback. Competitors catch up fast.
Arpedio
FEBRUARY 20, 2024
Through thorough and expertly grounded exploration, we unravel how ABS not only tackles obstacles but also accelerates processes, promising to carve a path that shapes the future of B2B sales. AI is about trust. And about augmenting the human being. It is about putting more quality into our work.
Hubspot Sales
MARCH 27, 2023
Your company's CRM should be able to clue you into what piece of content your prospect engaged with or downloaded. Just try to get them talking about their business pain and how the content they converted on relates to it. Is there anything else I can do to help you out right now?" Keep this question vague.
Hubspot Sales
JANUARY 9, 2024
There’s no two ways about it: D2D sales can be tricky. 20 Tips for D2D Sales From getting hands-on experience to building trust, we share 20 D2D sales tips based on data and expert advice. What we love: If you want to see “Mighty oaks from little acorns grow,” look no further than Jim’s sales journey. But that’s not all.
Brooks Group
DECEMBER 20, 2023
Recently, Michelle Richardson , Vice President of Sales Performance Research at The Brooks Group, spoke with Alice Heiman , Chief Sales Energizer and host of the Sales Talk for CEOs podcast, about the pivotal role of sales metrics. The buyer is changing faster than we are as sellers. We need to catch up,” said Alice Heiman.
Account Manager Tips
OCTOBER 13, 2020
And that is true of any industry that you may be doing account management because the challenges come from the clients to ourselves and how do we partner with them. And that is true of any industry that you may be doing account management because the challenges come from the clients to ourselves and how do we partner with them.
Account Manager Tips
JULY 28, 2020
In order to scale, sooner or later you must think about how you recruit and retain talent and put systems in place for information, planning and control to deliver a consistent experience for your clients. 09:49 Should you share account plans with clients? 13:46 Misconceptions about account management.
Account Management Skills
JUNE 26, 2023
I’ve asked Andy to talk to me about his role and the tips for success for working in an account management role, particularly in a strategic branding agency. We work with clients to understand their immediate and their broader challenges and we want to look at how we can find the right solutions to overcome them.
Brooks Group
JANUARY 10, 2023
One of the most common requests we receive at The Brooks Group is for sales negotiation training on closing techniques. Your salespeople should be acutely aware of your company’s criteria for a qualified prospect. We believe qualified prospects have the following characteristics : Awareness of a need.
Hubspot Sales
MARCH 23, 2021
The first thing that you can do with social media is finding out and understand why people like or dislike … You actually get to see the reality of what people think about you." —. To have a successful career, you have to approach it as an entrepreneur, even if you are working for someone else. Johnson, Co-Founder, BET. That’s amazing!
Account Manager Tips
MAY 29, 2021
In the the blink of an eye, there it is: an expiring contract, a looming deadline and a client that's already talking to other suppliers (maybe even appointed a new one) released an RFP dictating the timelines and pace of the discussion. Consider what's gone wrong and make sure you fix it before you talk about renewing your contract.
Account Management Skills
AUGUST 7, 2023
This episode is for you if you’re interested in how the AI landscape is changing for agencies and what you need to know from a legal perspective about your use of AI. We have included of Sharon’s contact details in the transcript below. So, Sharon, can we kick off? Can you talk a bit about Toerek Law?
Account Management Skills
NOVEMBER 2, 2021
James Potter enlightens me on so many things I didn’t realise about LinkedIn. We talk about: why it’s useful to know who could be looking at your profile. the benefits of being more selective about who you add to your network. the benefits of being more selective about who you add to your network.
Nutshell
APRIL 13, 2020
And it’s sunk in because my mentality was, ‘Look, if I told you to get 50% better in 50 days, you’d look at me sideways and say, ‘Dude, I don’t know what you’re talking about, I’m working as hard as I can right now, that seems crazy.’ Find Your Passion or Find Something Else to Do.
Brooks Group
MARCH 8, 2023
They should be thinking about how to get their price from the moment they first speak with the prospect. We can likely agree that a bottle of water should only cost a couple of dollars, maybe a little more depending on the brand. View this week's video How Do I Help My Team Get the Pricing They Want?
SalesGlobe
OCTOBER 11, 2023
Mark Donnolo And Michelle, we got an exciting topic today because I’m going to be talking about this challenging sales environment, this economy, and how you can be successful as a salesperson and a sales leader within everything that’s going on. And we’re going to dive deep into that today.
Account Management Skills
APRIL 3, 2023
– what you need to know right now as an agency account manager about the AI industry – how he thinks the AI landscape will evolve in the future – and why agencies should be looking to partner with AI experts to help position themselves one step ahead of their clients. . Roy, a very warm welcome.
Planview
MAY 16, 2022
If there’s anything we have collectively learned in the past two years, it’s that it takes effort to stay connected. At Planview, we’re very invested in helping businesses stay connected; our mission, which we repeat and display wherever we can, is to build the future of connected work.
Hubspot Sales
JANUARY 24, 2018
Like it or not, small talk is integral to your success. To help you master this crucial skill, we’ve written a comprehensive guide to small talk. What is small talk? How to make small talk. How to make small talk. Small talk topics. How to talk to strangers. How to get better at small talk.
MDI Training
JANUARY 29, 2024
The topic of AI is also very much about ethics. I would be particularly interested in this: What ethical considerations should leaders consider when dealing with AI? But this would also be possible in completely different formats – for example, I could talk to the AI or watch an AI-generated video.
Brooks Group
DECEMBER 8, 2022
In this article, we will cover everything you need to know about solution selling and give you a new prospect for the sales pitch approach. We’ll discuss what it is, when to use it, and a few tips to improve your sales pitch. . We’ll discuss what it is, when to use it, and a few tips to improve your sales pitch. .
Hubspot Sales
APRIL 9, 2018
Here's the timeline for ROI if we start in X months. Is it the timing, or is something else concerning you?". Is there anything I can give you to make a stronger case to [decision maker]?". Can we talk about this next quarter? What’s holding you back?”. When would be a good time to buy?”. Silence]. "Do
Account Management Skills
JANUARY 9, 2023
And if you’re listening to this at the beginning of 2023, and you want this year to be the year that you not only retain your agency accounts, but you grow your accounts, you can also connect with me on LinkedIn and let’s talk about training for either you in your account management role, or a member of your team.
Account Management Skills
JANUARY 25, 2022
Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. We’re very excited to be back.
PandaDoc
AUGUST 9, 2023
In this article, we will provide you with the LinkedIn profile tips and tricks that will sharpen yours until it’s a samurai sword ready to slice through pain points, objections, and the doubts of prospects or potential employers. Profile photo Earlier, we compared LinkedIn to another famous social networking site. No sombreros.
Account Manager Tips
NOVEMBER 9, 2020
Is there anything worse a key account manager has to do than tell clients about a price increase? Preparation Planning is everything when telling clients about a price increase. Self-care Conversations with clients about price increases are rarely easy and frequently unpleasant. You're between a rock and hard place.
Hubspot Sales
JANUARY 25, 2018
It should be a lightweight process -- [I, a product marketer] will ask you roughly [10, 15, 20] questions via email or phone about your experience and results. It should be a lightweight process -- [I, a product marketer] will ask you roughly [10, 15, 20] questions via email or phone about your experience and results.
Account Management Skills
MARCH 20, 2023
On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. So Kate, could we start with you? Welcome to Episode 83. Kate and Kio from Hallam are brilliant at breaking down what they do.
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