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Life science and CX: The impact of customer service

Zendesk

To grow and retain customers, companies in the life science industry need to create a customer service experience that meets those expectations. The post Life science and CX: The impact of customer service appeared first on Zendesk. Differentiate your customer service with a powerful CX platform.

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B2B Book Club Selection (August 2022)

Account Manager Tips

Unstoppable Self Confidence: How to create the indestructible, natural confidence of the 1% who achieve their goals, create success on demand and live life on their terms Why this book? The Transparent Sales Leader: How The Power of Sincerity, Science & Structure Can Transform Your Sales Team’s Results Why this book?

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What is AutoML, and how can it be applied in Life Sciences?

Customer Think

Automated machine learning (AutoML) refers to creating a process of applying machine learning to real-world problems, automating the time-consuming and iterative tasks of model development, and accelerating time to knowledge discovery.

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Biopharma M&A in 2024 — Five Considerations for Deal Execution

Vantage Partners

Analysis from EY found that life sciences M&A spend was up 34% last year relative to 2022, despite a reduction in deal volume. It’s no great secret that M&A activity in bipoharma has been on the rise over the past 12 months.

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Alliance Launch: The First Hundred Days

Vantage Partners

Over the course of our 25 years in the business, we've realized that when a life sciences company launches a complex alliance, the plan tends to gravitate towards two simultaneous paths: one focused on getting the work done and achieving specific milestones, and the other focused on setting things up (e.g.,

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Alliance Launch: The First Hundred Days

Vantage Partners

We’ve identified a number of deliverables that typically must be created in the first 100 days of a life sciences alliance launch.

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Book review: Mending the mind – The art and science of overcoming clinical depression (2021) by Oliver Kamm

Red Star Kim

I found it in this one so here is a Book review: Mending the mind – The art and science of overcoming clinical depression (2021) by Oliver Kamm. It sometimes erupts at a particular stage of life”. He sought guidance on the science of mental disorder and was put in touch mental health campaigner Lord Dennis Stevenson.