Help Scout

AUGUST 22, 2023

Learn the basics of NPS for customer service teams: How to measure it, how to use it, and tips on how support teams can increase NPS. Read the full article

75

75

ClearPoint Strategy

JANUARY 9, 2024

Wonder what makes some organizations succeed at strategy execution when others fail?

Organization 52

Organization 52

Kainexus

MARCH 18, 2021

DMAIC (pronounced d?-MAY-ick) MAY-ick) is a data-driven technique used to improve processes. It is a key tool of the Six Sigma methodology, but it can be implemented as a standalone improvement method or as part of other process initiatives like Lean. The technique is simple, yet powerful.

95

95

Customer Think

DECEMBER 9, 2021

Did you know? The global digital transformation market is projected to grow by 16.5% each year and reach a total value of $1 trillion within five years! That’s a pretty staggering number, and it goes to show just how important digitalization is for businesses of all sizes. According to Gartner, IT spending will reach $3.9 […].

Digitalization 115

Digitalization Digital Transformation Marketing 115

Hubspot Sales

AUGUST 27, 2021

It might go without saying, but owning a franchise doesn't come cheap. Franchisees aren't allowed to just buy a retail space, decorate it with a franchise's branding, serve its products, and tack a sign on the door with the franchise logo. The rights to do any of that comes at a price — a price that's most commonly referred to as a franchise fee.

Construction 104

Construction Profitability Retail Advertising 104

ClearPoint Strategy

JANUARY 9, 2024

The national standard of excellence for well-managed, data-driven local government.

Government 52

Government Management 52

Hubspot Sales

JULY 2, 2020

LinkedIn is a strictly professional, B2B platform — qualities that set it apart from most of the social media ecosystem. By LinkedIn's own estimate , 97% of B2B marketers use the platform to support their content marketing efforts.

Facilitation 107

Facilitation Decision-making Finance Media 107

ClearPoint Strategy

SEPTEMBER 29, 2023

See AI Applications that accelerate results.

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52

Customer Think

APRIL 23, 2024

For retailers with vast global supply chains, managing hundreds of disparate sites from manufacturing, and warehousing, to stores and customer delivery, and having to deal with geo-political and economic issues disrupting the entire chain of events, the prospect of getting an overview of their sustainability impact is, to put it mildly, a challenge.

Retail 52

Retail Supply Chain Manufacturing Management 52

Zendesk

MARCH 18, 2024

In this guide, you’ll find: – An overview of WFM’s key features, including tracking agent activity in real time, comprehensive performance reporting as well as accurate forecasting and scheduling. – How implementing WFM and QA can provide organizations with a loop of continuous improvement on service operations.

Meetings 64

Meetings Organization Management 64

Hubspot Sales

OCTOBER 30, 2017

What does LinkedIn Basic come with? The LinkedIn Basic account lets you: Create a profile. Request and give recommendations. Search for other LinkedIn users and view their profile. See the last five people who viewed your profile. Save up to three searches and get weekly alerts on those searches.

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84

Red Star Kim

AUGUST 24, 2023

Overview of “All you need to know about commercial awareness” This is an ideal book for those entering the world of work. There’s even an overview of the strategic benefits of different types of clients (linked to Key Account Management strategy). He’s also written a book called “ Get to the point – how to write well at work”.

Finance 130

Finance Government Profitability Banking 130

Holden Advisors

AUGUST 16, 2021

Maggie Kullman from Clari provides a high-level overview to get you started. One of the biggest pitfalls when moving to a usage-based pricing model is managing the consumption forecast. How do you manage a sales forecast if you can’t predict your customer’s consumption?

B2B 370

B2B Software Software Meetings 370

Customer Think

JANUARY 16, 2024

Artificial Intelligence: An Overview and Evolving Responsively Artificial Intelligence (AI) involves creating intelligent computer systems that operate autonomously.

Artificial Intelligence 78

Artificial Intelligence Decision-making Customer Experience 78

The Center for Sales Strategy

OCTOBER 10, 2022

Tune in now or keep reading for a brief overview. As female thought leaders, experts, and industry gurus, Jenn and Tracy share their insights, tips, and knowledge on various topics that help companies improve sales performance.

Digitalization 120

Digitalization Media Sales Management 120

The Center for Sales Strategy

OCTOBER 12, 2022

Tune in now or keep reading for a brief overview. Katie makes so many awesome points, such as avoiding surprises by keeping a watchful eye on your entire sales funnel, maintaining and fostering organic growth, communication, and coaching in a hybrid work environment.

Sales 113

Sales Communication Sales Management Organization 113

The Center for Sales Strategy

OCTOBER 19, 2022

Tune in now or keep reading for a brief overview. Stacy has many observations, such as prioritizing your focus amidst the flurry of data that is constantly at our fingertips ( Hint, hint, don't beat chain to your desk), how Account Executives can no longer wear all the hats like they used to, and why you can't build a team of unicorns.

Prioritization 114

Prioritization Sales 114

ReviewTrackers

JANUARY 11, 2019

The post An Overview of the Yelp API appeared first on ReviewTrackers. By providing correct and up-to-date information on the Yelp listing you can give potential customers more than enough information that they can use when it’s time to make a purchase decision.

Decision-making 20

Decision-making Software Software Organization 20

The Center for Sales Strategy

MARCH 20, 2023

Here's an overview of the types of sales tech stack, the benefits they offer, and how to implement them in your business. A comprehensive guide to leveraging sales tech stack can help companies identify the most suitable technology for their business and unlock bigger opportunities.

Sales 95

Sales Digitalization 95

The Center for Sales Strategy

JANUARY 12, 2022

Tune in now or keep reading for a brief overview. Maryann and Fran are both Group Vice Presidents at Cox Media, and throughout the show, they discuss qualities of a good leader, leading in a 'people-first' company, and offer advice for sales leaders on company culture, sales management in 2022, and looking forward.

Media 115

Media Leadership Sales Management Management 115

ProlifIQ

MARCH 30, 2023

We’ll cover each part including: Business Overview Objectives & goals Relationship Mapping White Space (Expansion) Action Introduction: What is Account Planning? Let’s dive into the different parts of a good key account planning process: Business Overview Strategic account planning needs a comprehensive account overview.

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

The Center for Sales Strategy

AUGUST 18, 2021

Tune in now or keep reading for a brief overview. In this episode of the Sales Leadership Series, Tom Morris, Author of over 30 books, including his latest, "Plato’s Lemonade Stand," joins the show to talk about challenge, change, difficulty and delight.

Sales Leadership 121

Sales Leadership Leadership Sales 121

The Center for Sales Strategy

AUGUST 12, 2021

Tune in now or keep reading for a brief overview! The series kicks off a Sales Leadership Series where Matt Sunshine discusses sales and executive leadership tips with Jason Randall, CEO of Questco and author of, " Beyond The Superhero: Executive Leadership For The Rest Of Us.".

Sales Leadership 122

Sales Leadership Leadership Sales 122

Red Star Kim

MARCH 30, 2023

So here is an overview of the new Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration. Why is the Managing Partners’ Forum Leadership Development programme different?

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

The Center for Sales Strategy

NOVEMBER 17, 2021

Tune in now or keep reading for a brief overview. One lesson Arnie Malham, Founder & President of BetterBookClub and Author of Worth Doing Wrong, teaches us in this episode is that it takes time and will not happen suddenly.

Sales Leadership 104

Sales Leadership Leadership Sales 104

Customer Think

SEPTEMBER 7, 2023

Overview of OpenAI and Its Language Models 2023 is an era of artificial intelligence and […] Explore OpenAI models and industry-specific AI solutions like chatbots and virtual assistants today! Get a complete guide on using natural language processing software for content generation and automation now!

Artificial Intelligence 59

Artificial Intelligence Software Software 59

The Center for Sales Strategy

NOVEMBER 10, 2021

Tune in now or keep reading for a brief overview. In this episode of the Sales Leadership Series, Mike Searson, Vice President, Local Revenue at Corus Entertainment discusses sales and executive leadership tips. He also addresses some of the top KPIs he looks at and what sales managers should be focused on in the upcoming years.

Sales Leadership 111

Sales Leadership Leadership Sales Sales Management 111

Apptivo

JULY 19, 2022

This overview is a great start for you! Task-based triggered emails on the Task Overview page. Bulk Export in the Sales Receipts App: Task-based triggered emails on the Task Overview page: Keeping track of the tasks will always help you to analyze the progress of the work. If you haven’t been aware of that.

Sales 52

Sales 52

The Center for Sales Strategy

MAY 26, 2021

Tune in now to hear the Live broadcast or keep reading for a brief overview.

Sales Leadership 118

Sales Leadership Sales Leadership Management 118

Red Star Kim

JULY 3, 2023

Other perspectives on leadership qualities You might wish to compare this list with some of the other perspectives over the years Connected leadership – How professional relationships (kimtasso.com) March 2023 Soft skills revisited – with a leadership perspective (kimtasso.com) November 2022 Book review: The Management Shift by Vlatka Hlupic (..)

Leadership 130

Leadership Emotional Intelligence Digital Transformation Communication 130

The Center for Sales Strategy

JUNE 16, 2021

Tune in now to hear the Live broadcast or keep reading for a brief overview. In Episode 24, Jaleigh Long, Vice President and Market Manager, Atlanta Radio at Cox Media Group, discusses how sales leaders can make an IMPACT on their sales performance through recruitment and selection.

Sales 117

Sales Media Marketing Management 117

The Center for Sales Strategy

MARCH 17, 2021

Or keep reading for a brief overview. In this episode, Dani Buckley, Isha Bell, and Emily Hartzell of LeadG2 join Matt Sunshine as they discuss the data from the Media Sales Report surrounding the analysis of the sales enablement information.

Media 124

Media Sales Publishing 124

The Center for Sales Strategy

JULY 28, 2021

Tune in now or keep reading for a brief overview! In this episode, Matt Kiger, Regional Vice President at Townsquare Media, discusses how sales leaders can make an IMPACT on their sales performance through performance tracking.

Sales 117

Sales Media 117

The Center for Sales Strategy

JULY 15, 2021

Tune in now or keep reading for a brief overview. In this episode, Victor Giacomelli, Managing Director, Ads + Research at SoCast Digital, discusses how sales leaders can make an IMPACT on their sales planning with sales calendars.

Sales 117

Sales Digitalization Management 117

The Center for Sales Strategy

SEPTEMBER 16, 2021

Tune in now or keep reading for a brief overview. Bernie Weiss, President at iHeartMedia New York and Author of Ace It! How Sales Champions Win New Business answers that question, plus offers some sales performance tips.

Sales Leadership 100

Sales Leadership Leadership Sales 100