Flevy

MARCH 25, 2024

Based on sales and downloads of the FlevyPro frameworks , here is what we found to be the top 10 Innovation frameworks used by management consultants. Business Model Journey Business Model Innovation (BMI) has the power to redefine industries and catalyze significant growth.

Innovation 52

Innovation Value Proposition Stakeholders Organization 52

Flevy

FEBRUARY 28, 2023

It is a user-centric approach that involves understanding the needs, wants, and behaviors of users to create innovative solutions that are both practical and feasible. Design thinking is not just limited to the field of design; it can be applied to any problem-solving situation where creativity and innovation are needed.

Innovation 111

Innovation Brainstorming Healthcare Banking 111

Red Star Kim

NOVEMBER 17, 2023

At training workshops, people often ask me for case studies of successful marketing and business development strategies and campaigns at professional services firms. Here I summarise brand, referrals, research, key account management (KAM) and new service development case studies. Some competitors enjoyed 2.5

Marketing 130

Marketing Key Account Management Innovation Account Management 130

Red Star Kim

NOVEMBER 9, 2023

Book review: The Strategy Book by Max McKeown Author and book overview of The Strategy Book Author Max McKeown, with both an MBA and PhD from Warwick Business School, is a strategy and innovation coach for leading companies. Unusually, he has accolades for both customer service and human resources.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Planview

JANUARY 22, 2024

As we welcome the new year, we asked our team of product innovation experts and thought leaders to identify trends they’re seeing across the industry and within our customer implementations. Trend #1: Greater Financial Scrutiny on New Product Development Balanced Against Innovation Opportunity While the U.S.

Innovation 69

Innovation Management Supply Chain Digital Transformation 69

Red Star Kim

SEPTEMBER 26, 2023

Support the go-to-market strategy – The M&BD team structure must support market sectors, products/service lines (typically in a matrix of both), international scope and key strategic themes that the firm prioritises. Expectations of M&BD (reactive service or proactive advisers?) Role in direct client contact? (i.e.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Kainexus

JANUARY 16, 2024

In the competitive landscape of today's business world, organizations face constant pressure to deliver superior products and services while optimizing operational efficiency. This leads to cost savings and improved productivity, allowing businesses to meet or exceed customer expectations.

Prioritization 71

Prioritization Innovation Organization Meetings 71

Flevy

MARCH 19, 2024

Innovation Pipeline Strength is a critical metric for organizations aiming to maintain a highly competitive level of innovation. It reflects an organization’s ability to manage, prioritize, and convert ideas into viable products or services, ensuring a consistent flow of innovation.

Innovation 52

Innovation Management Digital Transformation Prioritization 52

Arpedio

APRIL 15, 2024

Automation : AI-powered automation streamlines repetitive tasks, such as data entry, lead scoring , and follow-ups. By leveraging customer data, AI can recommend tailored products or services, send targeted messages, and engage customers at the right time with the right content.

Artificial Intelligence 52

Artificial Intelligence Decision-making Innovation Prioritization 52

Luminas Strategy

APRIL 21, 2024

Adamczyk’s narrative underscores the imperative of aligning digital initiatives with customer-centricity, value-added services and innovative product development. Read it through the lens of your customer centricity initiatives, value-added services and product development. Was the investment worth it?

Innovation 52

Innovation Organization Digital Transformation Digitalization 52

Red Star Kim

MARCH 30, 2023

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Versions for divisional, functional and aspiring leaders are expected in 2024.

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Flevy

MARCH 20, 2024

Business frameworks and methodologies are structured tools to approach complex, but common business challenges. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. FlevyPro is currently used by 100s of consultants and business executives.

Digital Transformation 52

Digital Transformation Digitalization Artificial Intelligence Government 52

Strategic Communications

APRIL 17, 2024

For example, Fotomat’s drive-through film development services became obsolete as one-hour photo labs and digital photography gained popularity. For example, Fotomat’s drive-through film development services became obsolete as one-hour photo labs and digital photography gained popularity. Only time will tell.

Innovation 52

Innovation Retail Value Proposition Logistics 52

Mike Kunkle

AUGUST 8, 2023

These architects of growth are tasked with navigating complex market dynamics, driving revenue streams, and fostering a culture of success. However, achieving the highest levels of growth remains a challenge for many. This is a definite growth killer. The result? When the entire revenue engine works in harmony, growth can be exponential.

Sales 188

Sales Prioritization Innovation Leadership 188

Flevy

MARCH 20, 2024

Open Innovation Programs represent a paradigm shift in how organizations approach innovation, moving beyond the confines of internal R&D to leverage the collective creativity and expertise of external partners.

Innovation 52

Innovation Co-Creation Management Digital Transformation 52

Flevy

SEPTEMBER 19, 2023

A multitude of industry sectors find themselves ensnared in relentless competition as organizations strive vigorously, frequently contending over identical attributes, all the while presenting comparable goods or services. Value Innovation lies at the core of this strategy, for which uncontested markets are shaped.

Value Proposition 96

Value Proposition Digital Transformation Profitability Innovation 96

Planview

APRIL 29, 2024

Output myopia—the shadow state of a productivity mindset in overdrive—stifles employee engagement and the pursuit of business outcomes. Disengaged employees are typically less productive and innovative than engaged employees, leaving a gap between their performance and their potential in multiple areas.

Innovation 64

Innovation Remote Working Communication Leadership 64

Arpedio

DECEMBER 20, 2023

Furthermore, ARR provides the ability to forecast revenue growth accurately, leading to more predictable and stable business performance. ARR plays a vital role in assessing the financial health and predicting the growth potential of a business. One of the key benefits of ARR lies in its relationship with customer retention.

Innovation 52

Innovation Acquisition Investors Decision-making 52

Insightly

APRIL 29, 2024

This consolidated database ensures that everyone within the organization (including your marketing team) can access accurate, up-to-date information about customers, prospects, and leads. CRM platforms, such as Insightly, offer robust automation capabilities that revolutionize marketing tasks, from lead capture to campaign management.

CRM 52

CRM Marketing Decision-making Facilitation 52

Arpedio

APRIL 29, 2024

BANT stands for Budget, Authority, Need, and Timeline, and it provides a structured approach to qualifying leads and prioritizing prospects. Implementing the BANT methodology in your sales process can help you qualify leads more efficiently, focus your efforts on high-potential prospects, and ultimately close more deals.

Decision-making 52

Decision-making Prioritization Value Selling Value Proposition 52

Zendesk

MARCH 3, 2022

Great CX means your customers are happier, feel taken care of, and are more loyal, all of which leads to more profits. Your customer service team knows a lot about your customers – how they actually use your products, what’s working and what’s not, and what they want to do.

Innovation 98

Innovation Sales Prioritization Profitability 98

Arpedio

APRIL 30, 2024

Relationship Building: Fostering strong relationships with your clients through regular communication, personalized interactions, and exceptional customer service. It provides a roadmap for leveraging existing resources effectively and strategically, leading to sustainable business growth.

Account Growth 52

Account Growth Client Relationships Business Growth CRM 52

Zendesk

APRIL 3, 2023

It’s no longer enough to simply offer a great product—your customers demand much more. In the flooded market with almost endless options, many retailers are competing on the quality of their service. In this new world, customers have sky-high expectations of service. This is where retail customer engagement plays a vital role.

Retail 98

Retail eCommerce Digitalization Artificial Intelligence 98

QYMATIX

JULY 11, 2022

It works at the centre of the continent’s economy, covering almost all goods and services. Most of the general public probably ignores the role of distribution on the European landscape, although it plays an essential role as the interface between importers, manufacturers, retailers and service providers.

Manufacturing 98

Manufacturing B2B Retail Innovation 98

Zendesk

OCTOBER 19, 2023

Meet Derek Smart businesses are integrating AI-powered bots into their customer experience platforms to provide exceptional service across all channels. Meet MEBO Innovative companies want AI that empowers support agents to be more productive. Meet SCR33CH AI is everywhere these days, but not all AI can handle customer service.

Innovation 52

Innovation Customer Experience Meetings 52

Flevy

NOVEMBER 8, 2022

In the past, leading multinationals with diverse portfolio of product or service offerings used to have assets, positions, and economies of scale serve them as sources of advantage. However, nowadays, leading industry players employ an entirely different course to attain Competitive Advantage. Assessing the Future State.

Value Proposition 106

Value Proposition Digital Transformation Acquisition Innovation 106

Flevy

MARCH 26, 2024

Business frameworks and methodologies are structured tools to approach complex, but common business challenges. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. FlevyPro is currently used by 100s of consultants and business executives.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Strategic Communications

JANUARY 17, 2024

Artificial Intelligence (AI) is revolutionizing the marketing landscape, offering unparalleled opportunities for innovation, precision, and personalization. The brand wanted to stand out and make their products more desirable. The result in this case: the generation of an additional $10.8 million in revenue for Adobe.

Artificial Intelligence 59

Artificial Intelligence Marketing e-Learning Digitalization 59

Flevy

FEBRUARY 26, 2024

This strategic pivot is essential for enhancing competitiveness, improving customer experience, and fostering innovation. The strategic use of digital technologies can lead to significant improvements in efficiency, customer engagement, and innovation, driving growth and creating new value propositions.

Digital Transformation 52

Digital Transformation Digitalization Management Innovation 52

QYMATIX

FEBRUARY 5, 2024

Generative AI can produce innovative solutions and support human creativity by generating new data and content. Generative Artificial Intelligence (AI) has made fantastic progress in recent years and is increasingly influencing various aspects of our lives. But how to use it in the business world?

B2B 52

B2B Artificial Intelligence Manufacturing Innovation 52

Nutshell

AUGUST 28, 2023

Here’s why having a structured sales process is so important: Consistency leads to confidence A well-defined sales process keeps your entire sales team on the same page. Creating a structured sales process is one of the most effective ways to boost your sales teams’ efficiency and results. Read this first.

Decision-making 118

Decision-making Sales Negotiation Advertising 118

ACT

FEBRUARY 28, 2024

To create new products and services that solve real problems and optimise customer retention , you must listen to customer feedback and base your decision-making on what users want. Truly innovative companies use customer feedback loops to inform their critical product decisions and create a roadmap for business growth.

Decision-making 52

Decision-making CRM Customer Experience Innovation 52

Hubspot Sales

NOVEMBER 14, 2023

Of course, when we talk about the future of sales, it's less about the products we might sell (flying cars, anyone?) With AI for the sales process, our team is no longer burdened with the tedious process of manually searching for leads on various websites and manually transferring them into our CRM," he told me.

Energy and Utilities 96

Energy and Utilities Media Sales Publishing 96

Flevy

MARCH 21, 2024

Business frameworks and methodologies are structured tools to approach complex, but common business challenges. They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. FlevyPro is currently used by 100s of consultants and business executives.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Planview

JANUARY 23, 2024

With the AI tools for developers that are now entering the market, enterprises are starting to realize big dreams like efficient digital product delivery and fast time to market. Scott leads the team behind GitHub Copilot , the AI developer tool for pair programming. Developer happiness and productivity are his passion.

Banking 64

Banking Onboarding Innovation Organization 64

Flevy

MAY 4, 2021

In today’s global economy, the leading driver behind its growth is Innovation. Throughout the last century, captains of industries learned to master the process of production to such extent that it no longer functions as a significant Competitive Advantage. The challenge today is to master the process of Innovation.

Innovation 82

Innovation Business Planning Management Marketing 82

Zendesk

OCTOBER 5, 2022

But times are changing, and as a result of today’s economic climate, more software and cloud services companies are focusing on profitability instead of growth. In a crowded market like software and cloud services, having a good product isn’t enough. They are in protection mode. You need to have a great experience to match.

Innovation 98

Innovation Supply Chain Software Software 98