Red Star Kim

DECEMBER 18, 2023

The workshop covered strategic thinking, business strategy and marketing and business development (MBD) strategy. We looked at case studies from professional services firms. The complexity of professional services firms adds to the strategy challenge. The complexity of professional services firms adds to the strategy challenge.

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

Red Star Kim

DECEMBER 5, 2023

In November it was a full house for the PM Forum’s Proactive marketing and business development executive online workshop. Proactive marketing and business development executives – CRM, internal engagement and career insights. A variety of specialist (to professional services) and mainstream CRM systems were explored.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

OCTOBER 16, 2023

Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. This post adds to the learning resources from the session. And co-create a plan.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Mike Kunkle

AUGUST 8, 2023

In addition, to align around how everyone will support buyers and customers and the revenue engine, this is the group with whom the enablement team should develop their Sales Enablement Charter. And use what you learn to develop and implement strategies and tactical plans to foster replicable, repeatable, scalable, and predictable results.

Sales 188

Sales Prioritization Innovation Leadership 188

Red Star Kim

FEBRUARY 8, 2024

At the recent Business Development for Professionals – 2024 Virtual Conference – MBL Seminars I presented a session entitled “Supporting Fee-Earners in Sales Targeting”. Here is a summary of the sales targeting toolbox for professional services firms.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

MDI Training

JULY 26, 2023

Customer Service and Recruiting A form of artificial intelligence that you are probably familiar with is chatbots that provide automated responses to customer questions. This saves your employees a lot of work, allowing them to focus on more complex tasks, thereby increasing the productivity of the company.

Artificial Intelligence 98

Artificial Intelligence Digital Transformation Leadership Digitalization 98

Strategic Communications

APRIL 17, 2024

For example, Fotomat’s drive-through film development services became obsolete as one-hour photo labs and digital photography gained popularity. Poor Business Decisions and Management: In some cases, the downfall of these brands can be attributed to poor strategic decisions and ineffective leadership.

Innovation 52

Innovation Retail Value Proposition Logistics 52

Flevy

OCTOBER 5, 2023

Growth Hacking involves reevaluating the way a product is developed and marketed. It necessitates: A strategic framework Hypotheses development Hypotheses testing Learning and adapting Growth Hacking has been greatly misunderstood by entrepreneurs and executives alike, owing predominantly to its eccentric name.

Acquisition 103

Acquisition Investors Digital Transformation Profitability 103

Hubspot Sales

JUNE 14, 2022

The most successful products and services have some kind of edge — a defining, compelling x-factor that captures and capitalizes on potential customers' attention. Having a competitive advantage means being able to present your customer base with a unique, compelling reason to pick your product or service over your competitors.

Leadership 99

Leadership Construction Small Business Marketing 99

Brooks Group

MARCH 28, 2024

A C-level decision maker is an executive who holds a senior leadership position, typically with a title starting with the letter “C” such as chief executive officer (CEO), chief operating officer (COO), or chief financial officer (CFO). The buyer sees it as a tactical product vs. something core to achieving their objectives.

Decision-making 70

Decision-making Logistics Supply Chain Suppliers 70

Hubspot Sales

JUNE 3, 2022

Imagine not having to take other companies’ pricing strategies into account when deciding how much you’ll sell your products for — or being the company that sets the standard for pricing in your space. That's the premise behind a prominent pricing strategy known as price leadership. Types of Price Leadership. Better Products.

Leadership 86

Leadership Marketing Profitability Innovation 86

MDI Training

SEPTEMBER 29, 2023

In dialogue with Michael Kolleger: Leadership 4.0 and AI in transition In the kick-off of our new expert series “ Leadership 4.0: Leadership in the Changing AI Era “, Data Scientist Michael Kolleger took the time for an interview with us. Here, the focus is on using data to improve our products.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

MDI Training

FEBRUARY 27, 2023

Engagement in the workplace affects employee retention, productivity, and loyalty and is critical to customer satisfaction. These biases can lead to employee tension and mistrust, decreasing engagement and productivity. Generational diversity is a great starting point for creating a more vibrant, productive, and inclusive workplace.

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

Flevy

MARCH 18, 2024

Research & Development (R&D) stands as the cornerstone of Innovation and a primary driver of creating a sustainable Competitive Advantage in today’s fast-paced and technology-driven markets. This essential function encompasses the activities organizations undertake to innovate and improve their products or services.

Management 52

Management Digital Transformation Innovation Decision-making 52

Flevy

JUNE 22, 2022

With ubiquitous Disruption threatening the technology infrastructure and Operating Models of organizations on a consistent basis, it’s an unrelenting challenge for senior leadership to create an enterprise proficient in introducing offerings in line with customers’ requirements and of desirable utility. Competitive Advantage.

Procurement 110

Procurement Leadership Banking Manufacturing 110

Brooks Group

OCTOBER 13, 2023

It’s a powerful tool for developing the full potential of every sales professional on your team. Has Leadership Experience Being able to draw on a professional selling background will win the trust of an audience in a program. Sales training is essential to your company’s success.

Facilitation 92

Facilitation Sales Training Sales Decision-making 92

Flevy

MARCH 25, 2024

They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. This development process is iterative and ongoing, with frameworks being continuously refined and updated to reflect new business realities and emerging best practices.

Innovation 52

Innovation Value Proposition Stakeholders Organization 52

Flevy

JANUARY 13, 2024

“Average Handling Time” in Customer Service is an example of an operational KPI. To achieve this, TechInnovate identified 2 key objectives: enhancing Customer Satisfaction and accelerating Product Innovation. Operational KPIs are focused on daily activities and short-term goals.

Healthcare 59

Healthcare Leadership Acquisition Innovation 59

MDI Training

JULY 28, 2021

HR managers are often faced with the challenge of identifying employees who are suitable for leadership tasks. How do you know in practice whether an employee can and wants to take on a leadership role ? 2 MAIN LEADERSHIP STYLES. Transactional leadership = leading via goals. What is leadership?

Leadership 98

Leadership e-Learning Digitalization Decision-making 98

Zendesk

JUNE 30, 2022

The role of a customer success team is to help customers get the most value out of your product or service by proactively connecting with them throughout their lifecycle, anticipating their needs, and providing support. Maintain product expertise. Is senior leadership on board? When to start your customer success team.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97

Flevy

AUGUST 20, 2023

Leadership should now consider and select the approach needed to win in a market. It’s time to decide if there is a need to add a new feature to an existing product, develop a less expensive version of a product, or take an alternative path altogether. The left upper quadrant is for customers who have underserved needs.

Value Proposition 94

Value Proposition Digital Transformation Profitability Innovation 94

Brooks Group

APRIL 4, 2023

Sales Leadership: Qualities Of A Sales Leader To be an effective leader, you need to make appropriate strategic decisions that fit within your organization’s vision and goals. Great sales managers consistently lead whole-person growth by helping their employees set appropriate personal development objectives.

Sales Leadership 52

Sales Leadership Leadership Emotional Intelligence Sales 52

Flevy

MARCH 26, 2024

They allow us to cut through noise, zero in on the key issues, and facilitate the development of insightful recommendations. This development process is iterative and ongoing, with frameworks being continuously refined and updated to reflect new business realities and emerging best practices.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Hubspot Sales

OCTOBER 18, 2022

Any company's sales leadership needs to keep a pulse on how its salespeople are performing, both individually and on a broader organizational level — getting there often starts by understanding the degree of effort reps are putting in. That's where performance indicators known as sales productivity metrics come in. Why is it important?

Management 110

Management CRM Leadership Sales 110

Hubspot Sales

NOVEMBER 8, 2023

Transitioning into a leadership role requires a whole new set of skills and strategies. Practice servant leadership. When service managers take on the role of a mentor and coach, they empower their team members to develop their skills and knowledge independently. Focus on developing your people. Always be hiring.

Sales Management 93

Sales Management Management Energy and Utilities Emotional Intelligence 93

OnStrategyHQ

MARCH 4, 2021

We’ve put this guide together to show you how to develop your strategic plan’s strategic objectives! Less is really more when you develop your strategic objectives. We’ll grow to $50 million through new customer acquisition and developing a channel partner program. Download the Free Guide Here. 👍 Tip.

Leadership 98

Leadership Acquisition Profitability Suppliers 98

OnStrategyHQ

MAY 16, 2021

Phase 2: Developing Strategy. It is an essential part to building your strategic foundation and developing a strategy. If you don’t take the time to articulate mission, values, and vision on the front end as you develop a strategy, you’ll pay for it later when writing goals and objectives without a crystal clear strategic direction.

Innovation 98

Innovation Value Proposition Decision-making Leadership 98

Brooks Group

FEBRUARY 16, 2024

Unless you sell a one-of-a-kind product, you’re up against competitors with similar offerings. This blog post dives into how you can develop these three sales differentiation skills to set yourself apart. It has very little to do with the brand or the product. You need to stand out to make buyers want to do business with you.

Emotional Intelligence 82

Emotional Intelligence Sales Sales Training Decision-making 82

Hubspot Sales

AUGUST 10, 2020

If you’re brand new to sales, don’t worry about not having a solid foundation just yet, but make sure it is a top priority on your development plan to support your career growth. The goal of this is to determine if they are a good fit for your product or service. Product Knowledge. Customer Service.

Sales 142

Sales Negotiation Communication Leadership 142

Brooks Group

MARCH 6, 2023

This includes coordinating with the marketing department to develop and update product prices and releases so that both departments are aligned. Further, they develop and train staff on specialized software for managing customer service calls and coordinate with the customer service team to set up new products and services.

Sales Management 52

Sales Management Management Suppliers Sales 52

Flevy

APRIL 28, 2021

With the advent of digital channels, these organizations set out to use and proffer their services via digital channels. They did this by creating discrete digital-product groups in their existing operational infrastructure. Requirements of personalized services / products by the customers.

Customer Experience 111

Customer Experience Leadership Digitalization Government 111

Hubspot Sales

APRIL 4, 2023

Common Interview Questions for Consultants Fit Questions Leadership Questions Industry Questions Experience and Background Questions Conflict Resolution Questions Fit Questions for Consultants 1. For example, "I like tackling tough issues and developing new solutions. Leadership Questions for Consultants 5.

Supply Chain 95

Supply Chain Leadership Construction Artificial Intelligence 95

MDI Training

JULY 26, 2023

Customer Service and Recruiting A form of artificial intelligence that you are probably familiar with is chatbots that provide automated responses to customer questions. This saves your employees a lot of work, allowing them to focus on more complex tasks, thereby increasing the productivity of the company.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

Flevy

SEPTEMBER 14, 2023

Organizations undergo different phases of development. They keep surprising their customers with novel product or service offerings. They accomplish this by allocating dedicated resources, investment, time, and effort into the creation of unique concepts, testing and nurturing those, and ousting defunct products.

Value Proposition 52

Value Proposition Artificial Intelligence Innovation Digital Transformation 52

Showpad

JULY 21, 2020

In this edition, I’ll be discussing why you as an executive in a sales, marketing or CX leadership role play a mission-critical part when it comes to making sales enablement successful in your organization. . Effective change management and leadership is a mandatory ingredient for any effective enablement initiative. .

Management 139

Management Leadership CRM Sales 139

Flevy

DECEMBER 25, 2021

Leadership needs to develop themselves to the level to consider the slight hints of the opportunities surrounding them. There are 10 hidden strategic opportunities that—exist in all businesses and geographies but—are often overlooked by the leadership due to personal biases. A number of well-known inventions—e.g.,

Value Proposition 111

Value Proposition Customer Experience Leadership Banking 111

Hubspot Sales

SEPTEMBER 18, 2023

If you contact a prospect right after they buy an expensive competitive product, they're not going to bite. These financial statements can help you determine a company’s financial position and whether or not they can afford to purchase your products or services. Think of trigger events as an opportunity to do just that.

Media 104

Media Investors Insurance Leadership 104