Account Manager Tips

AUGUST 14, 2022

21 free courses for key account managers to boost your skills now A key account manager has to grow and retain their clients. It's not an easy job, and you need many different skills to do it well. Find out what those skills are, along with 21 free courses to help you become a better key account manager. Leadership 7.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Mike Kunkle

MAY 30, 2023

The goal of “enablement,” whichever term you use for it (sales, revenue, buyer, buying, performance, other) is ultimately to improve organizational performance. As with most things, on the front lines of the real world, it’s a bell curve. It’s organizational behavioral change management, for sure, and requires both smart and hard work.

Decision-making 295

Decision-making Sales Training Sales Stakeholders 295

ACT

APRIL 29, 2024

Of course, there’s no universally acceptable answer to that question. But, ask any SMB owner, and they’ll tell you how their team members are their most valuable assets. Figures like these emphasise the importance of building effective teams and managing them the right way. What does a successful team look like?

Small Business 52

Small Business Management Leadership Communication 52

OnStrategyHQ

DECEMBER 20, 2023

The Strategic Planning Process in 4 Steps To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step. A good strategic plan dictates “how” you travel the selected road. A strategic planning schedule is established.

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

Account Manager Tips

FEBRUARY 28, 2021

What skills do key account managers need? What are the top skills companies are looking for and how do you get good at them? jobs being gobbled up by new technology and millennials set to make up 75% of the workforce might have you worried. Source: Accenture Do you want to future proof your career? I sure was.

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Red Star Kim

FEBRUARY 14, 2023

These are described further here: Before your set your goals – check your limiting assumptions (kimtasso.com) A first step is to identify or uncover what are often unconscious limiting assumptions. This suggests that rather than focusing on weaknesses, you focus on strengths.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Hubspot Sales

MARCH 25, 2024

Are you ready for a shocking, next-level revelation that's going to turn your world upside down? That's the kind of astute, game-changing insight you can only find here at The Pipeline , baby. That's the kind of astute, game-changing insight you can only find here at The Pipeline , baby. Want more content like this?

Decision-making 106

Decision-making Sales Finance Prioritization 106

Red Star Kim

NOVEMBER 24, 2023

For over 20 years I have attended and reported on the annual Professional Marketing conference. The theme of the 28 th conference this year was “ Harness the power within your firm – creating stellar marketing for the future”. The animated questions testified that her words hit a chord. Sometimes I have also presented sessions.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

FEBRUARY 15, 2024

MBD executives, advisors, managers, client services executives and BDMs from law firms, economics and management consultancies joined a PM Forum workshop on “Coaching and Consulting Skills for Marketing and Business Development”. We tackled delegate questions as well as coaching and consulting scenarios along the way. The terms (e.g.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Envisio

JANUARY 24, 2024

Books change your mind.” ” ― Toni Morrison A new year, a new chance to shift our perspectives, understand one another and the systems around us, and take our strategic thinking to new heights. Reflecting on the success of our previous recommended reads of the best strategy books to read in 2022 , such as W.

Government 105

Government Leadership Innovation Decision-making 105

Hubspot Sales

MARCH 27, 2023

You could go so far as to say we're in the age of the "Always Be Helping" salesperson. That means reps need to provide prospects with helpful and specific resources as opposed to stuffing irrelevant information down their throats — but you can't get there if you don't understand where your prospect is coming from.

Decision-making 110

Decision-making Sales Stakeholders Leadership 110

Brooks Group

APRIL 19, 2023

How Is Your Team Perceived? Think about the customers you serve and what it’s like to be them for a moment. What kind of relationship are they looking for from your salesperson? In short, what do they truly want from your salespeople? In short, what do they truly want from your salespeople?

Decision-making 82

Decision-making Sales Training Media Publishing 82

Envisio

DECEMBER 19, 2023

As a local government leader or inspired public sector official, you’ve got ideas–big ones. But identifying your strategic priorities, and aligning your leadership and key stakeholders behind them, is just the beginning. We’ll spend more time on the “family of measures” approach later! Why set SMART KPIs and goals?

Stakeholders 98

Stakeholders Construction Government Organization 98

Brooks Group

FEBRUARY 16, 2024

Unless you sell a one-of-a-kind product, you’re up against competitors with similar offerings. When this is the case, the most important thing you can do is differentiate yourself. You need to stand out to make buyers want to do business with you. They put buyers’ wants and needs ahead of their own.

Emotional Intelligence 82

Emotional Intelligence Sales Sales Training Decision-making 82

Red Star Kim

FEBRUARY 8, 2024

I’ve summarised the key points here as a supplementary learning resource for the delegates. And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Zendesk

MAY 5, 2022

The same rules apply: Make yourself available, answer questions, solve problems, and monitor feedback. Having a process for handling internal questions is one thing you can do to improve the employee experience at a time when workers are increasingly dissatisfied at work. What should I do if I spilled coffee on my laptop?

B2C 98

B2C Insurance Communication Leadership 98

Red Star Kim

JUNE 15, 2023

We covered a lot of material in modules on: Understand (context, aims and strategy), Plan (processes, data and systems) and Implement (activities, skills and motivation). Others may find that the M&BD team is responsible for research. Here is a preliminary list but I’d be keen to know what sources you would add.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Hubspot Sales

DECEMBER 12, 2023

We expect the sales game to change every year, but 2023 has stood out as a uniquely transformative one. On top of that, shifts in buyer expectations continue to redefine our strategies year after year. To help you stay ahead of the curve, I spoke with top sales professionals to get their tips for selling in 2024. Let's dive in.

Sales 107

Sales Investors Prioritization Innovation 107

Help Scout

SEPTEMBER 14, 2021

With access to fewer resources and generally leaner teams, small businesses need to be more creative and tactful in their approach to customer service. They just need to be a little more focused with their efforts. It delivers insights that improve your product, marketing, and/or service.

Small Business 127

Small Business Energy and Utilities Decision-making Leadership 127

Zendesk

DECEMBER 15, 2023

Every group of individuals needs a great leader who can maximize their potential: the Spartans had Leonidas, the Rebel Alliance had Princess Leia, and the T.C. Williams High School football team had coach Herman Boone. Resource allocation Business schedules are written in pencil, not pen.

Management 52

Management Software Software Decision-making 52

Zendesk

APRIL 18, 2023

Much like the plot of a romance movie, a customer journey map starts with a consumer who has an unmet need, leading to a fateful encounter with a company that either turns into a long-lasting relationship or churn. Have you ever had a relationship or friendship abruptly end and wished you could get a better picture of what went wrong?

Customer Experience 98

Customer Experience Advertising Media Brainstorming 98

Hubspot Sales

NOVEMBER 28, 2023

Marketing and sales teams rely heavily on one another to drive business. After all, it’s the marketing department that generates leads, and the sales team that converts those leads to paying customers. Sales and marketing teams today must break away from traditional silos and forge powerful, collaborative alliances.

Marketing 106

Marketing Sales Decision-making Prioritization 106

Hubspot Sales

NOVEMBER 6, 2020

A lot of the tactics and responsibilities effective sales leaders need to understand and fulfill aren't exactly intuitive. They can be tough to nail and navigate — especially if you're just settling into your role. That said, resources that cover that kind of insight can be hard to find. Sales leadership is a personal game.

Management 99

Management Sales Leadership Leadership Sales 99

Showpad

JULY 21, 2020

In this edition, I’ll be discussing why you as an executive in a sales, marketing or CX leadership role play a mission-critical part when it comes to making sales enablement successful in your organization. . One aspect of making enablement successful is how it is designed and set up. And that requires adoption.

Management 139

Management Leadership CRM Sales 139

Showpad

APRIL 9, 2020

Sales managers are tasked with not only leading their teams, but providing them with all the resources and support they need to develop trust with buyers and shorten sales cycles. The goal is to boost the success of sales reps, and therefore the success of the team and organization as a whole. What is sales coaching?

Sales 111

Sales Sales Training Leadership Sales Management 111

MDI Training

FEBRUARY 27, 2023

One Size Fits None: An Appeal for Better Leaders According to Deloitte University Press, 86% of companies have identified developing new leaders as an “urgent” need. Who is your Leadership Inspiration? Once you’ve visualized them, ask yourself: whose leadership style do you strive to emulate?

Leadership 98

Leadership Shareholders Digital Transformation Prioritization 98

Hubspot Sales

MARCH 19, 2022

Which means the goal of any effective sales leader is to inspire and motivate their sales team to hit, or exceed, their revenue targets. However, a results-obsessed environment can quickly become unhealthy, particularly if your team feels the pressure to hit a certain number by any means possible.

Sales Environment 126

Sales Environment Sales Prioritization Organization 126

Cosawi

FEBRUARY 22, 2023

KAM Leader Series: Shaping Innovative Solutions By Dominique Côté Co-authored by Tania Lennon, Global Space Lead, Talent Assessment and Leadership at ZS and Dominique Côté, CEO and Founder, Cosawi and Principal, The Summit Group SAMA is proud to offer this 3rd article in the 4-part series on the importance of SAM / KAM leadership.

Innovation 52

Innovation Leadership Emotional Intelligence Stakeholders 52

Brooks Group

MAY 17, 2022

Any one of these events would be difficult to manage on its own, but since they’re all happening simultaneously, sales leaders are feeling like they were two years ago: isolated, unsure of what to do and how to direct their teams. It’s not just a fantastic thought, but one that I believe any business can do.

Supply Chain 87

Supply Chain Co-Creation Facilitation Sales 87

SalesPop

MAY 4, 2021

Having ‘line of sight’ is the skill that will set you apart from every other sales leader. One of the biggest issues in any organization is the lack of congruence between what the strategy says and what people do on a day-to-day basis. This is a failure of leadership. No wonder execution fails! The sales analyst?

Leadership 98

Leadership Sales Leadership Sales Sales Management 98

Insightly

APRIL 10, 2024

Depending on where you live, it’s either Spring or Fall, but either means mild weather and opportunities for outdoor fun. As you’re out and about, you may want to use that time to improve your go-to-market knowledge and stay up to date on the latest trends. This season, take Closing Time with you.

Marketing 52

Marketing Healthcare CRM Media 52

Zendesk

JUNE 26, 2023

Several studies show that employee engagement increases team productivity, job satisfaction, and profitability—encouraging positive business outcomes. Help prevent these barriers by encouraging communication and feedback through regular team surveys. Employee engagement survey questions Why are employee engagement surveys important?

Brainstorming 52

Brainstorming Leadership Organization Decision-making 52

Red Star Kim

DECEMBER 15, 2023

There are a few books that I recommend to my therapy clients and this is one of them. Their reaction is usually positive so here is a book review: How to do the work (recognise your patterns, heal from your past and create your self) by Dr Nicole LePera. How could this book help you?

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Planview

FEBRUARY 17, 2023

One employee whose work is seen across the company is Barron Fujimoto, Planview’s graphic designer. Based in Cedar Park, Texas, Barron creates a wide variety of creative assets and works with Planview’s team of contract designers. We asked him a series of questions about his day. Who do you typically collaborate with?

Publishing 98

Publishing Meetings Leadership Media 98

MDI Training

MARCH 10, 2021

While we didn’t have an elaborate survey tool before, we knew that we were moving in dynamic times that required an intelligent survey system to respond quickly to needs. about what it’s like when the right questions are consistently asked at the right time. Asking the right questions at the right time.

Leadership 98

Leadership Digital Transformation Innovation Digitalization 98

ClearPoint Strategy

FEBRUARY 11, 2022

‘Hey, are you ready for our meeting?’ ’ This is the dreaded question we hear so many times a day, in a work culture filled with meetings. You want your meeting to be the one that people don’t dread. The one that has an agenda, clear goals, and everyone is prepared for. The Meeting.

Meetings 98

Meetings Decision-making Leadership Facilitation 98

Hubspot Sales

JANUARY 13, 2021

Early in my career, the hands-on training I received from my mentors taught me more than any other experience. Applying these learnings to subsequent deals enabled me to win them on my own -- and in a much smaller time frame. As I've seen firsthand, mentorship programs accelerate the learning and promotion processes on a sales team.

Sales 105

Sales Leadership Meetings Organization 105