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33 Stats to Know if You’re Considering or Planning a Sales Career in 2023

Hubspot Sales

You’ll also need a thorough knowledge of sales trends and stats to succeed. With a modest, go-get-'em attitude, you can learn the stats you need to know to anticipate what a career in sales has in store for you. Explore different salary stats (as of 2023) that different sales positions provide and what skills these roles require.

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Driving Customer Satisfaction & Retention Through Self-Service

Customer Think

Do consumers want to talk to live customer service agents? Customers generally are self-reliant problem solvers who are increasingly looking for quick, do-it-themselves ways to get a question answered or resolve an issue. If there’s a stat to reinforce this, it’s […]. That’s an ongoing debate.

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How to Measure the ROI of Your Sales Enablement Program

Mike Kunkle

Your sellers achieve what they and your company want by helping enough of your buyers and customers achieve what they want. You may also want to speak with a business analyst or your resident data scientist or stats geek (or get outside counsel) about your analysis methodology, to ensure it is valid. Use a variety of data sources.

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Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling. We explored the fundamentals of relationships, managing inbound calls and planning outbound calls.

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31 customer service statistics you need to know

Zendesk

With consumers spending more time online than ever before, companies have had to rethink their customer service experience. Businesses need to gain a clear understanding of the type of digital interactions customers want instead of relying on intuition. The impact of great customer service.

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35 customer experience statistics to know for 2023

Zendesk

Simply put, customer experience (CX) is how customers perceive all of the interactions they have with a company at any given point in the buyer’s journey. Importance of customer experience statistics Customer experience looks a lot different today than it did just three years ago. See for yourself.

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Sparkling ROI: 4 Ways To Cash In On The $400B Cleaning Industry

Hubspot Sales

To meet the emerging demand, consider getting into the cleaning services biz, a ~$400B industry that’s projected to reach $633B by 2030. Source: Subreddit Stats At Trends, we love “unsexy” businesses, particularly ones that “don’t have flashy tech, aren’t in the news, haven’t raised much funding, and mint cash,” as Sam Parr used to say.