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Should I Use a Financial Services-specific CRM?

Nutshell

When you offer financial services, your business often has industry-specific challenges that other industries may not relate to. But does that mean you should use a financial services-specific CRM over a general-purpose one? Advantages of financial services-specific CRM What is a general-purpose CRM?

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How a Financial Services Provider Used VSM to Increase Delivery Efficiency

Planview

In today’s competitive business environment, companies are relentlessly seeking ways to optimize their solutions delivery, with a strong emphasis on improving efficiency. A case in point is the journey of a global financial services company that recently adopted Planview’s Value Stream Management (VSM) solution.

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How to use AI to cut customer service costs in financial services

Zendesk

Financial services are at a pivotal point in the industry. And while there’s increasing pressure to cut costs , financial services companies must take a prudent approach (not a slash and burn) to preserve the customer experience. Mettle partnered with Zendesk for an agile and flexible solution. “By

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How Leading Financial Services Firms Use Miller Heiman Group to Bridge Service and Sales

Miller Heiman Group

The financial services industry has been rocked to its core by a number of recent developments: a series of reputational issues, a wave of heavy regulation from government agencies, the emergence of digital currencies, and nontraditional competitors, including PayPal and Venmo, entering the market.

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Revenue Growth Lessons from an Iconic Financial Services Brand

SBI Growth

On today’s show, we are joined by Vince Lombardo, President of US Payments and Payroll Solutions at Heartland Payment Systems. Over the last two decades, Vince has seen Heartland grow from a startup to a global company with 4,000+ employees.

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Software for Financial Services Companies: What’s Your Tech Stack?

Nutshell

Whether you’re a wealth management advisor, accountant, insurance broker, or financial representative, a solid tech stack is essential for your financial services business. Software for financial services companies helps to determine investment opportunities, identify risks, forecast returns, and much more.

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Introducing CX1™ – Our Salesforce Strategic Customer Engagement Solution

Clarity Engagement Solutions

It directly supports our 4 Zones™ of Customer Engagement technology and is the 1st Industry Cloud Solution software on Salesforce Lightning to focus exclusively on Strategic Customer Engagement for organizations and field teams calling on key accounts. With Clarity, it’s easy!