OnStrategyHQ

MAY 22, 2021

While it’s imperative that key employees have a voice in planning, not everyone has to literally be at the meeting table. So if you find yourself in a pinch the day before or the day of the meeting, do what you can to get data about your customers needs, your competitors actions, and your employees opinions. Yes, it is.

Meetings 98

Meetings Decision-making Facilitation Leadership 98

Envisio

FEBRUARY 22, 2024

We love talking about SMART goals and Key Performance Indicators (KPIs) , and public sector organizations that measure what matters. Tracking key organizational metrics enables universities to make data-driven decisions, ultimately delivering more efficient and effective services. But what do universities measure?

Innovation 52

Innovation Publishing Management Onboarding 52

Hubspot Sales

OCTOBER 25, 2023

The piece got decent traction, was fun to write, and produced some interesting perspectives on both sides of the argument — so I figured it might be worth it to try the process again with another hot-button sales issue. Make three key points.” Last month, I debated ChatGPT about whether AI will replace conventional salespeople.

Onboarding 88

Onboarding Banking Construction Meetings 88

AchieveIt

JANUARY 24, 2024

Well-known companies like Google , Amazon, and Spotify have credited a significant portion of their success to their effective OKR implementation. OKRs (Objectives and Key Results) are a framework that helps organizations define and track their objectives and measure their progress against their goals.

Facilitation 52

Facilitation Brainstorming Meetings Organization 52

Insightly

SEPTEMBER 5, 2023

Productivity metrics Sales metrics Marketing metrics Marketing SEO metrics Customer metrics Golden productivity metrics Internal teams’ productivity levels are key to business growth—that’s common sense. Let’s say an employee often schedules meetings to discuss X, Y, or Z. But it’s easy to mistake the activity for productivity.

Decision-making 52

Decision-making Acquisition Publishing CRM 52

Insightly

SEPTEMBER 5, 2023

Productivity metrics Sales metrics Marketing metrics Marketing SEO metrics Customer metrics Golden productivity metrics Internal teams’ productivity levels are key to business growth—that’s common sense. Let’s say an employee often schedules meetings to discuss X, Y, or Z. But it’s easy to mistake the activity for productivity.

Decision-making 52

Decision-making Acquisition Publishing CRM 52

PandaDoc

OCTOBER 30, 2023

Done correctly, gamification encourages performance, boosts team morale, and fosters a collaborative environment where employees can thrive and succeed. Done correctly, gamification encourages performance, boosts team morale, and fosters a collaborative environment where employees can thrive and succeed. Let’s jump in!

Sales 52

Sales Software Software CRM 52

Nutshell

JUNE 26, 2023

These integrations enable businesses to get more value from their tech stacks and streamline workflows, enhance customer engagement, and drive data-informed decision-making. In today’s hyper-connected business landscape, customer relationship management (CRM) systems have become indispensable tools for organizations of all sizes.

CRM 62

CRM Software Software Government 62

Planview

SEPTEMBER 9, 2021

Planview’s Chief Product Officer, Louise Allen, moderated an engaging, in-depth conversation with these customers: Hiren Shah – Johnson & Johnson – Global Finance Transformation, Sr. The full discussion is a rare opportunity to hear directly from each company about undertaking challenges and achieving success.

Finance 98

Finance Stakeholders Decision-making Acquisition 98

CMOE

FEBRUARY 15, 2023

The blog’s objective is to create more engaged and future-ready workforce members through guiding topics like: Staying up to date on instructional design technology Innovating your training program for the new workplace Upskilling your organization to increase engagement and retention 6.

Leadership 98

Leadership Emotional Intelligence Onboarding Innovation 98

CoSell

JANUARY 14, 2021

As business leaders, we’re always on the lookout for success insights. We’re hungry to know how to build success, maintain success, and promote success while working virtually. Yet, it is up to us to lead—and to do this, it helps to learn what other sales and marketing leaders are discovering for virtual success.

Marketing 80

Marketing Virtual Selling Sales Prioritization 80

Help Scout

SEPTEMBER 24, 2021

A customer success specialist owns lifecycle management. Similarly, because customer onboarding is a specific section of the role traditionally associated with customer success management, clarify that this is specifically for the onboarding segment of the customer journey and explain what that segment encompasses.

Onboarding 115

Onboarding Customer Success Government Prioritization 115

Arpedio

MAY 23, 2023

Stay tuned as we dive into the bits and pieces of effective sales coaching. 6 Key Steps to Get Started With Proper Sales Coaching​ 7. Sales Coaching – Make Every Sales Rep a Top Performer ← Back to blog Coaching sales reps is vital! Table of Contents 1. What is Sales Coaching? Why is Sales Coaching Important?​ The Pareto Principle​ 6.

Sales 52

Sales Account Management Stakeholders CRM 52

Zendesk

FEBRUARY 16, 2021

Our CX research at Zendesk suggests that customer experience has become a key competitive differentiator for brands — and even a leading indicator of business growth. On the contrary, it was to give employees permission to truly listen to their customers. But this customer-first approach is more of a throwback than a novelty.

Retail 98

Retail Customer Experience Digitalization Onboarding 98

Zendesk

AUGUST 4, 2021

asked Eric Knorr in a piece for InfoWorld. To execute that, here are the three most important pieces of advice to ensure your startup is providing the best possible customer service. “Is SaaS the next big thing?” The year was 2006. It was the year Amazon launched AWS, and Shakira’s Hips Don’t Lie topped the charts.

Software 98

Software Software Decision-making Investors 98

Zendesk

APRIL 16, 2021

Sales reps know nothing’s harder than patiently nurturing a lead, establishing a relationship with them, and carefully converting them into a customer—nothing, of course, except finding a good lead in the first place. Lead generation is often a huge challenge for sales and marketing professionals. But it doesn’t have to be. What is lead generation?

Media 98

Media B2C B2B Advertising 98

Hubspot Sales

NOVEMBER 23, 2020

Below, Elsesser shares six key tips to help managers, directors, and other sales leaders boost or maintain sales productivity : How to Boost Sales Productivity Like Aircall Sales Leaders. And, after a busy day of deal-making, sales employees at any level could drive home, decompress, and relax. That's a problem.".

Sales 97

Sales Emotional Intelligence Leadership Sales Analytics 97

Hubspot Sales

JANUARY 13, 2021

This ownership, sometimes called sales accountability, is how sales managers prepare their teams for success by giving them all the information, tools, and training they need to succeed and meet quotas. Accountability drives success because it ensures that salespeople stay on track, own their progress, and develop their skills.

Sales 110

Sales Sales Training Performance Review Meetings 110

Hubspot Sales

OCTOBER 19, 2020

While yes, the ability to secure and win new business is important for every company’s bottom line, successful salespeople need to be well-rounded professionals with business acumen and relationship-building skills. There is so much more to being a good salesperson than being able to close a deal. Collaborative. Results-oriented.

Construction 129

Construction Sales Sales Training Communication 129

Envisio

AUGUST 1, 2023

Having a publicly-available performance dashboard is one the best ways that local governments can build trust with the community and elected officials while engaging employees. But getting started can be daunting. In this post, we’ll share some of our favorite city and county government performance dashboards, and why we love them.

Government 98

Government Decision-making Co-Creation Finance 98

Envisio

JULY 17, 2023

Today, we want to talk about a few key success stories from across our client base–those who have actually achieved and completed key actions, performance outcomes and targets, or strategies from their strategic plans. What are successful interventions? Welcome to our Performance Outcomes series!

Government 52

Government Energy and Utilities Decision-making Facilitation 52

OnStrategyHQ

MAY 16, 2021

Remember that successful execution of your plan relies on appointing a strategy director, training your team to use OnStrategy (or any other planning tool), effectively driving accountability, and gaining organizational commitment to the process. Monthly or quarterly Key Performance Indicator data. Don’t be part of the majority!

Management 93

Management Decision-making Meetings Facilitation 93

ClearPoint Strategy

JUNE 22, 2021

To establish some context, the City of Edmond, OK is a suburb of 95,000 residents and approximately 800 employees. Buy-in means helping employees in the organization to see the value and what can be achieved through alignment, coordination, and widespread support, engagement and commitment to the organization’s vision and mission.

Government 52

Government Communication Software Software 52

Hubspot Sales

OCTOBER 24, 2023

These six essential guidelines will prepare you for any interview scenario and set you up for continued success. To help you ace your interview, we’ve curated this massive list of interview tips to win over your interviewers with a smile and a stellar conversation. Take the time to truly understand the role.

Internet 86

Internet Meetings Communication Prioritization 86

OnStrategyHQ

DECEMBER 15, 2023

AI is already significantly impacting the six key pillars of organizational strategy (big, bold vision, winning strategy, aligned teams, quarterly rhythm, compelling communication, and strong culture.) A well-thought-out AI governance framework and strategy is critical to using AI to your best advantage. AI will revolutionize how we work!

Government 52

Government Artificial Intelligence Innovation Organization 52

Arpedio

OCTOBER 21, 2021

At ARPEDIO, the key insights we’ve gained, alongside our customers, is that COVID-19 is an accelerant — an accelerant for digital transformation that had already begun. At ARPEDIO, the key insights we’ve gained, alongside our customers, is that COVID-19 is an accelerant — an accelerant for digital transformation that had already begun.

Digitalization 52

Digitalization Digital Transformation Account Management B2B 52

Arpedio

OCTOBER 21, 2021

At Arpedio, the key insights we’ve gained, alongside our customers, is that COVID-19 is an accelerant — an accelerant for digital transformation that had already begun. At Arpedio, the key insights we’ve gained, alongside our customers, is that COVID-19 is an accelerant — an accelerant for digital transformation that had already begun.

Digitalization 52

Digitalization Digital Transformation Account Management B2B 52

OnStrategyHQ

JULY 8, 2021

Throughout the chapters there are references to group exercises and employee feedback. Then he or she has direct responsibility for achieving a piece of the organization’s strategy. Then he or she has direct responsibility for achieving a piece of the organization’s strategy. It’s not a sales piece. Less is more.

Meetings 52

Meetings Decision-making Communication Leadership 52

Zendesk

DECEMBER 1, 2020

Successful transformation starts with bringing value to those that matter the most: your customers. Reskilling employees. Implementing digital tools like artificial intelligence (AI) to free employees to focus on tasks requiring creativity, problem-solving, and more human skills. That’s table stakes.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Insightly

JANUARY 13, 2023

Whether you’re a financial advisor, bank, or wealth management service, the success of your business no longer depends on simply providing a great deliverable. Every business in the finance industry faces the unique challenge of meeting customer expectations. Today, you must also provide exceptional customer experiences along the way.

CRM 52

CRM Financial Services Finance Onboarding 52

ReviewTrackers

MAY 15, 2020

2: Companies with positive employer brands get twice as many applications as companies with negative brands, and they spend less money on employees. 2: Companies with positive employer brands get twice as many applications as companies with negative brands, and they spend less money on employees.

Decision-making 49

Decision-making Prioritization Innovation Organization 49

Zendesk

NOVEMBER 23, 2021

Measuring sales success isn’t as simple as it sounds. This is where KPIs, or Key Performance Indicators, are essential. In this piece, we’ll discuss what KPIs are, which KPIs to use in certain situations, and how to implement KPIs in your sales team. What are KPIs for sales? Sales KPI examples. Opportunities created.

Sales 52

Sales Acquisition CRM B2C 52

Hubspot Sales

MAY 7, 2020

Based on your knowledge and experience, they fit the profile of your successful customers. The key to warm calling is to be efficient, effective, and add value in the first 15 seconds. Review your customer base and identify key similarities between your most successful clients so you have a finely honed sense of what to look for.

Cybersecurity 124

Cybersecurity Value Proposition Decision-making Stakeholders 124

Hubspot Sales

MAY 14, 2019

In order to find success, salespeople need to be committed to what they're selling. A unique selling proposition, or USP, is a tool used by salespeople to communicate the key factors that separate your product from the competition. If you don't believe in your product, it's likely the prospect won't believe in it either.

Value Proposition 118

Value Proposition Sales Environment Communication Sales Training 118

Hubspot Sales

OCTOBER 13, 2020

By working backward, you end up breaking your target down into smaller bite-size pieces.". By working backward, you end up breaking your target down into smaller bite-size pieces.". Do you have a new class of sales development reps starting soon? If so, you're probably thinking about how to train them and conduct effective coaching.

Management 117

Management Sales Management Sales Training Meetings 117

Deep Insight

DECEMBER 1, 2022

If they did, they would become obsessed with retention in general, and NRR in particular as a key metric to monitor. What capabilities do companies need for growth? Is Net Revenue Retention (NRR) a good predictor of profitable growth? If not, what is? One of the most interesting discussions I had was a recent interview with Brendan Mooney.

Profitability 52

Profitability Procurement B2B Digital Transformation 52

Hubspot Sales

OCTOBER 26, 2022

It's a key component of any sale — one where salespeople identify, connect with, and ideally appeal to a potential buyer to set a deal in motion. To help you get there, we've put together a list of some key B2B prospecting methods you can incorporate into your repertoire. But what is B2B prospecting? What is B2B prospecting?

B2B 87

B2B Decision-making CRM Communication 87