Flevy

JANUARY 17, 2024

Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them to focus more on analysis, implementation of strategies, and other more value-added activities. * * * * Digital Transformation has ceased to be a mere option and has become a necessity.

Digital Transformation 59

Digital Transformation Digitalization Stakeholders Artificial Intelligence 59

MDI Training

SEPTEMBER 29, 2023

As part of this interview series, we want to get a clearer picture of artificial intelligence and talk about leadership over the next few years. Read this interview to join us in broadening your digital horizons and gaining more insight into the complexities of AI transformation. But what exactly is artificial intelligence?

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

MDI Training

JULY 26, 2023

What Leaders Should Consider When Implementing AI A New Step into the World of Technologies – Artificial Intelligence for Leaders Alexa, Chat-GPT, and Co – Artificial Intelligence (AI) is gaining more and more significance. What is Artificial Intelligence?

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Leadership Digitalization 52

MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading!

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

DemandFarm

MAY 25, 2023

He knows immediately who can best influence the decision he will need when he presents them with a great growth opportunity. For those of you who haven’t guessed, the right answer is digital transformation. One of the critical elements for successful digital transformation is creating a digital mindset within the organization.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

MDI Training

SEPTEMBER 29, 2023

He tells us about the skills needed in the age of artificial intelligence, recommends active action steps for leaders, and explains why, in his opinion, a pure leadership culture through robots is unrealistic. Read this interview to gain insights and explore how artificial intelligence changes today’s leadership culture.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. He asked himself and ChatGPT the same questions to determine the differences.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

DemandFarm

APRIL 21, 2023

With digital key account management tools , sales teams can offer numerous advantages over traditional methods, including increased security, convenience, and visibility. However, the decision-making process can be complex, involving multiple stakeholders, technical buyers, and influencers.

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

Arpedio

APRIL 15, 2024

In today’s rapidly evolving business landscape, artificial intelligence (AI) has emerged as a pivotal tool in revolutionizing the sales domain. Enhanced Decision-Making : AI algorithms process vast amounts of data quickly and accurately, enabling sales leaders to make informed decisions based on data-driven insights.

Artificial Intelligence 52

Artificial Intelligence Decision-making Innovation Prioritization 52

Red Star Kim

AUGUST 14, 2023

Artificial Intelligence (AI) We looked at several AI writing tools. Make your content stand out. How can I improve my cross cultural communication (kimtasso.com) Curiosity Humans are curious. As well as those designed for the digital age such as RACE (Reach, Act, Convert, Engage). Some help with grammar and style.

Artificial Intelligence 130

Artificial Intelligence Value Proposition Media Emotional Intelligence 130

MDI Training

MARCH 4, 2024

GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. My research in digital well-being and work with my learning design company have shown me many ways GenAI can significantly boost organizational productivity and employee well-being.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

Red Star Kim

DECEMBER 18, 2023

However, top-down analysis and decision-making ensures that the various units are working towards the firm’s goals (a “one-firm approach”) and making tough choices between competing interests. There was also much debate about the use of artificial intelligence (AI).

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

Red Star Kim

MAY 2, 2023

Diversity and inclusion (communicating for D&I) is covered well here Book review: Digital Body Language – How to build trust by Erica Dhawan (kimtasso.com) ). But since 2007 companies advertising C-suite openings have increasingly emphasised the importance of social skills and de-emphasised operational expertise.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

MDI Training

MARCH 29, 2024

The first event aimed at identifying additional ways to further improve effective communication and cooperation : What influence does our mindset and perception have on our behavior and thus our interaction with others? In the context of a communication boost : What are essentials for effective communication ?

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Zendesk

JANUARY 25, 2024

An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Thankfully, implementing AI technology with call center software makes delivering an exceptional customer experience easy.

Artificial Intelligence 52

Artificial Intelligence Digitalization Customer Experience Software 52

QYMATIX

NOVEMBER 1, 2022

There is keen interest in artificial intelligence (AI) and machine learning specifically for sales management in the B2B market. But other factors are making hyper-automation in sales inevitable. making sales predictions about future customer behaviour (predictive analytics), 4. Are you on board too?

Artificial Intelligence 40

Artificial Intelligence Sales Management Management B2B 40

DemandFarm

JULY 26, 2023

Quality over Quantity: How Focusing on a Select Few Accounts Can Drive Greater Success in Digital Key Account Management As digital Key Account Management grows in relevance, many organizations find themselves confounded by the question of whether obtaining new customers is more important than retaining existing key clients.

Key Account Management 40

Key Account Management Account Management Digitalization Management 40

Red Star Kim

FEBRUARY 12, 2024

Understand their decision-making process. Make an emotional connection – Connect with your reader. Use inclusive language – Remove words and phrases that put people off Reduce – Make it more concise. Make it scannable – Are there sufficient sub-titles and sub-headings? Develop empathy. Conduct an interview?

Media 130

Media Financial Services Advertising Decision-making 130

QYMATIX

MARCH 28, 2023

Artificial intelligence (AI) is becoming increasingly present in our (professional) everyday life. Who would have thought 20 years ago that there would one day be software to help those responsible for sales make statements about events likely to occur? Only 14 per cent rely on AI-supported processes for decision-making.

Artificial Intelligence 40

Artificial Intelligence Government Decision-making Software 40

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

OnStrategyHQ

JANUARY 31, 2024

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. By systemically adopting and leveraging AI technologies within their teams, organizations can achieve digital transformation and uncover new insights and opportunities for growth.

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

DemandFarm

APRIL 28, 2023

A recent Salesforce study revealed that over 95% of sales operations professionals and sales leaders believe that Artificial Intelligence (AI) coupled with automation gives sales reps more time to focus on selling. They’ve been replaced by a new era of data-driven insights and cutting-edge technology. This number is growing every day.

Artificial Intelligence 52

Artificial Intelligence Key Account Management Decision-making Account Management 52

QYMATIX

MARCH 26, 2024

It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively. It includes cross-selling, churn, and pricing analytics across traditional and digital channels. On the one hand, a well-implemented CRM system can provide many benefits.

Management 52

Management Artificial Intelligence CRM Software 52

Zendesk

JANUARY 17, 2024

We’re facing a seismic shift in the world of customer experience with rapid advancements in artificial intelligence, data analytics, and other emerging technologies shaking the very foundations of our industry. At Zendesk, we think deeply about the customer experience and how to make it better for every party involved.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Internet Negotiation 52

Zendesk

DECEMBER 8, 2021

Businesses need to gain a clear understanding of the type of digital interactions customers want instead of relying on intuition. 58% of consumers believe CX is a deciding factor when making buying decisions and choosing one brand over another. Sitel Group ). Forrester ). GoRemotely ).

Artificial Intelligence 98

Artificial Intelligence Digitalization Communication Media 98

DemandFarm

JULY 26, 2023

Sales automation is the process of leveraging software and digital tools to automate a wide range of sales processes from email marketing, to lead generation and sales forecasting. The most widely used tools for sales automation leverage artificial intelligence (AI) and include chatbots, virtual assistants, email, and appointment automation.

Artificial Intelligence 52

Artificial Intelligence Energy and Utilities CRM Sales 52

Hubspot Sales

JUNE 23, 2020

Humanity at the core: Perhaps the most important thing that businesses have learned during the COVID-19 pandemic, is how important it is to keep the needs of their people at the heart of their decision making. Additionally, analyzing the responses and sentiment of employees and customers will assist with future decision-making.

B2B 119

B2B Digital Transformation Virtual Selling Digitalization 119

Mercuri International

NOVEMBER 27, 2020

From being an on site event for many years, Prosales and Mercuri International turned The Sales Conference into a global, digital live event that could be accessed from all over the world, keeping distance – but coming together. Couldn’t join the whole day, or simply couldn’t make it? Don’t worry.

Artificial Intelligence 98

Artificial Intelligence Internet Decision-making Sales 98

Arpedio

FEBRUARY 23, 2024

Gain actionable insights and analytics for data-driven decision-making. By fostering collaboration and communication, organizations ensure a cohesive approach to revenue generation and customer engagement. Enhance the customer experience throughout the entire lifecycle. Increase revenue predictability and scalability.

Acquisition 52

Acquisition Facilitation Artificial Intelligence Decision-making 52

DemandFarm

NOVEMBER 3, 2023

An efficient relationship mapping software platform will capture and extract information about all your contacts, analyze it, and share intelligent insights to manage those business relations. It goes beyond traditional customer relationship management software and interprets disparate data to enable better business decisions.

Management 52

Management Artificial Intelligence Stakeholders Decision-making 52

ACT

JANUARY 13, 2023

Learning about the newest small and mid-sized business ( SMB ) technology trends in the coming year can help you make superior data-driven decisions on which tech to buy and implement in your business. The very definition of SMBs separates them from larger businesses, making their SMB solutions and technology requirements will differ.

Cybersecurity 52

Cybersecurity Small Business Artificial Intelligence Onboarding 52

Strategic Communications

APRIL 25, 2024

These tools have been found to “hallucinate”—basically make stuff up as some have found to their chagrin, and detriment. What many are discovering to their chagrin is that generative AI tools commonly “hallucinate” or, in other words, “make stuff up.” So I went back to the tool and asked: “Did you make these ERGs up?”

e-Learning 64

e-Learning Communication Decision-making Marketing 64

QYMATIX

MARCH 26, 2024

It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively. It includes cross-selling, churn, and pricing analytics across traditional and digital channels. On the one hand, a well-implemented CRM system can provide many benefits.

Management 40

Management Artificial Intelligence CRM Software 40

Arpedio

JUNE 15, 2023

You’ll discover how these technologies enable you to identify and target high-potential accounts, deliver personalized experiences that resonate with decision-makers, and forge lasting customer relationships built on trust and value. Ready to power up your sales strategy? Start leveraging account-based selling technologies today!

Artificial Intelligence 52

Artificial Intelligence Prioritization Decision-making Advertising 52

DemandFarm

JULY 26, 2023

Sales automation is the process of leveraging software and digital tools to automate a wide range of sales processes from email marketing, to lead generation and sales forecasting. The most widely used tools for sales automation leverage artificial intelligence (AI) and include chatbots, virtual assistants, email, and appointment automation.

Artificial Intelligence 40

Artificial Intelligence Energy and Utilities CRM Sales 40

CMOE

AUGUST 14, 2019

The cornerstone of any great leader is the ability to communicate effectively. Communication is perhaps the most essential skill needed to become an effective leader. In today’s workplace, great communicators are able to accurately convey their thoughts across any of the modern communications channels that their business may use.

Artificial Intelligence 76

Artificial Intelligence Decision-making Leadership Government 76