Remove Artificial Intelligence Remove Communication Remove Digitalization Remove Financial Services
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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

Competitor strategies had to be inferred from the wide range of publicly-communicated content. Furthermore, many large, complex firms had different strategies at both sector and service levels without a unifying firm strategy. It’s market position as a full-service law firm for the financial services sector was also admired.

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KPI Library Resource: KPIs and Digital Transformation

Flevy

Having a centralized library of KPIs saves users significant time and effort in researching and developing metrics, allowing them to focus more on analysis, implementation of strategies, and other more value-added activities. * * * * Digital Transformation has ceased to be a mere option and has become a necessity.

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Be more strategic: Top-down or bottom-up, marketing and sales integration and property marketing

Red Star Kim

There was also much debate about the use of artificial intelligence (AI). Whereas some firms were considering how to use AI across the firm and its functions internally, others were actively developing products and services to help external clients with this challenge. See also integrated-business-planning-oct12.pdf

Marketing 130
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Persuasive writing checklist

Red Star Kim

Delegates from legal, financial service and industry, joined me last week for a full day workshop on persuasive writing. 17% What is great writing (fundamentals) 33% Persuasive writing 17% Communications strategy 17% Writing for digital media 17% Writing tools (including AI) How good is your grammar and use of English?

Media 130
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Scaling with CX is more important than ever. Here’s how to take advantage

Zendesk

For example, according to Zendesk’s research, 57 percent of financial services respondents indicated a significant link between customer service and cross-sell revenues. Customers have a variety of different communication preferences and needs, calling for increased investment in omnichannel support. Efficiency.

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Conversational CX: The next big thing for the Next Normal

Freshworks

Well, that’s digital transformation on steroids. The customer contact center is changing—morphing into an interface that allows messaging to be the dominant communication method. That is the scale at which digital is now a way of life for our customers. Pretty much known, wasn’t it? A resounding why. So where’s the catch? .

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15+ Interview Questions for Consultants [+ Sample Responses]

Hubspot Sales

In one of my first jobs, I helped to develop a digital marketing campaign for a small business that grew its revenue by 15% within eight months. I'm also experimenting with artificial intelligence to see how we can deliver personalized experiences at scale. Accomplishments like that really motivate me to do my best."