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How Artificial Intelligence Will Change Decision-Making For Businesses

Tenfold

From The Terminator to Blade Runner, pop culture has always leaned towards a chilling depiction of artificial intelligence (AI) and our future with AI at the helm. Now, artificial intelligence doesn’t seem that alarming, right? What Is Artificial Intelligence? Artificial Intelligence in Business.

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Why great CX is the doorway to success with open banking for financial services firms

Zendesk

Open banking allows non-banking organizations to offer financial services to customers via application programming interfaces (APIs). From personal money management apps and price comparison services to accounting apps for businesses, millions of companies and consumers use open banking to stay on top of their everyday finances.

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Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

It’s market position as a full-service law firm for the financial services sector was also admired. It has won many awards and is considered the No. 1 firm in Ireland. Matheson niche Delegates felt that the firm had successfully conveyed its international reach by pursuing opportunities in a niche created by Brexit.

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Be more strategic: Top-down or bottom-up, marketing and sales integration and property marketing

Red Star Kim

There was also much debate about the use of artificial intelligence (AI). Whereas some firms were considering how to use AI across the firm and its functions internally, others were actively developing products and services to help external clients with this challenge. See also integrated-business-planning-oct12.pdf

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Scaling with CX is more important than ever. Here’s how to take advantage

Zendesk

For example, according to Zendesk’s research, 57 percent of financial services respondents indicated a significant link between customer service and cross-sell revenues. Financial services & fintech. Meanwhile, 74 percent of financial business leaders say agents play a crucial role in customer retention.

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Banking Transformation: Insights from Lloyds and Santander UK

Planview

Lloyds Banking Group is one of the oldest and largest financial services organizations in the United Kingdom, with 30 million customers and 65,000 employees. Learn how by downloading the eBook, Deliver Your Digital Transformation Strategy at Speed: Financial Services Edition. Lloyds Banking Group.

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Persuasive writing checklist

Red Star Kim

Delegates from legal, financial service and industry, joined me last week for a full day workshop on persuasive writing. Whilst it is usual to have business development professionals and experienced partners on this session, it was great to welcome a number of trainee solicitors too.

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