Zendesk

MARCH 2, 2023

And now that technology permits me as the consumer to really have leverage in the relationship, I want to make sure that you are personalizing my experience in a very special way.” According to Adrian McDermott, CTO of Zendesk, consumers want low-friction experiences when they want to have a conversation.

Retail 52

Retail eCommerce Digitalization Logistics 52

DemandFarm

APRIL 21, 2023

With key account management evolving and becoming more complex , organizations are turning to AI as a key differentiator and enabler. Managing key accounts digitally is important for companies, as conversations have largely moved online – rendering the traditional methods powerless.

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

Red Star Kim

DECEMBER 5, 2023

So there were questions about how to persuade fee-earners to provide information on how they were progressing with leads (to monitor lead nurturing and supplement attribution and cost per lead calculations) and their conversions (so that ROI could be calculated). How confident do you feel in your role? a partner”.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Zendesk

JUNE 15, 2021

You receive an email from Lowe’s claiming that a new LG model is a customer favorite. As customers turn more toward their inner circles and fellow consumers for recommendations, it only makes sense that brands rely heavily on user-generated content, influencers, and customer advocacy. How to build a customer advocacy program.

Sales 64

Sales Leadership CRM Brainstorming 64

SmartKarrot

MAY 2, 2023

“Your most unhappy customers are your greatest source of learning.” ” – Bill Gates These words, spoken by the great world leader highlight the importance of understanding customer sentiment, even when the sentiment is negative. And in such situations, you need a little help understanding exactly what they mean.

Artificial Intelligence 10

Artificial Intelligence Customer Success Decision-making Customer Experience 10

Hubspot Sales

APRIL 23, 2024

In my experience as a marketing consultant, good buzzwords are widely understood, not cliche, and propel the conversation forward. Low-Hanging Fruit” or “Quick Wins” In conversations about improving my client’s marketing strategies, the terms “low-hanging fruit” or “quick wins” inevitably come up.

Co-Creation 78

Co-Creation Artificial Intelligence Decision-making Brainstorming 78

The Congruity Group

APRIL 6, 2023

Building Loyalty In Micro-Moments With Your Customers With Mark Ross-Smith Generating Value Through Emotional Drivers I’m excited to talk to Mark. It was such a great conversation both in our prep and also when we recorded the episode. This is such a fascinating conversation. We are looking forward to this conversation.

Government 52

Government Retail Banking Logistics 52

SalesGlobe

OCTOBER 4, 2022

So what I really wanted to talk about is like, why, and, you know, one of the things that we do know is that there was a lot of, you know, companies just relaxing a lot of protocol, there was a lot of information that was coming out around increased productivity, but the numbers are out, Mark, Mark Donnolo. Michelle Seger. Michelle Seger.

Performance Review 52

Performance Review Sales Value Proposition Organization 52

Red Star Kim

FEBRUARY 14, 2023

So, for example, rather than thinking “ I am no good at business development” think about how to see this more positively – such as “I am really good at forming relationships with clients and delivering great service”. Is the marketing consultant experienced in talking to customers and drawing insights from interviews?

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Help Scout

OCTOBER 30, 2018

At Help Scout, we build customer support tools , so our customers are at the center of everything we do. When it comes to the hiring experience, our candidates are our customers, so that customer-first mindset naturally translates. So now is actually probably a good point to start that conversation. Cheers, Leah.

Remote Working 40

Remote Working Emotional Intelligence Prioritization Profitability 40

Hubspot Sales

JUNE 2, 2023

It’s no wonder that CRMs offer artificial intelligence (AI) when you consider how much easier AI makes a lot of customer-related tasks. AI’s unparalleled ability to analyze data, make predictions, and automate tasks has transformed traditional workflows. Feeling excited or intrigued about it?

Artificial Intelligence 104

Artificial Intelligence CRM Decision-making Onboarding 104

SalesGlobe

FEBRUARY 21, 2024

Michelle Seger Once an investment has been made today, we’re going to have a great conversation with Edward about the continuously sales landscape and the interaction between buyers and sellers. We’ll also talk about sales performance management systems and how they can really enable the S.R.O. Edward Moss My pleasure.

Innovation 52

Innovation Sales Retail B2C 52

SalesGlobe

FEBRUARY 21, 2024

Michelle Seger Once an investment has been made today, we’re going to have a great conversation with Edward about the continuously sales landscape and the interaction between buyers and sellers. We’ll also talk about sales performance management systems and how they can really enable the S.R.O. Edward Moss My pleasure.

Sales 52

Sales Retail B2C Management 52

Nutshell

MARCH 22, 2024

You may have watched videos before that provide a transcript of everything spoken in the video, whether by a single speaker or by multiple people in a conversation. The B2B Marketer’s Toolkit collects 120+ of the best lead generation tips ever published on the Nutshell blog. Explore Nutshell Power AI 1. Of course you do.)

Artificial Intelligence 71

Artificial Intelligence Meetings CRM Software 71

Account Management Skills

AUGUST 21, 2023

This episode is for you if you’re curious to know how an SEO strategy agency is using AI tools to reduce the amount of repetitive, tedious tasks and free up the team to work on more of the strategic thinking for their clients. So he applies his knowledge of AI to digital marketing. Dale, first question, right?

e-Learning 52

e-Learning Digitalization Publishing Account Management 52

Hubspot Sales

AUGUST 21, 2023

Ultimately, you want to create a plan that sets the product apart from the competition and generates leads and customer retention. Go-to-Market Strategy Benefits As you develop a new product or service, it’s vital to start drawing a go-to-market strategy that’s customized to fit your budget and your buyer persona.

Marketing 98

Marketing Brainstorming Decision-making Advertising 98

Account Management Skills

MAY 9, 2023

Welcome to episode 86, where I’m joined by Konrad Sanders , CEO of The Creative Copywriter agency, to discuss the impact of generative AI on copywriting. In this episode, we covered: – How Konrad’s team is adopting AI tools and the most useful tools they’ve found. How do you help your clients?

Value Proposition 52

Value Proposition Internet Co-Creation Account Management 52

SalesGlobe

MARCH 8, 2023

Mark Donnolo And Michelle, today we’re going to be talking about a really cool topic, one of my favorites, which is ROSI Return On Sales Investment. And we’re getting into how tos in the details to really make ROSI work. So I’m very privileged and really excited that we have actually two of our own consultants here.

Sales 52

Sales Marketing Decision-making Organization 52

Account Management Skills

FEBRUARY 20, 2023

And I didn’t really know at the time. So I tried to apply for administrative roles and had a really terrible time. I did eventually secure a Junior Copywriter, position at a small agency up in Edinburgh, and that was really my first taste of copywriting. I am a really loyal person, I give my full heart to everything I do.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

SalesGlobe

DECEMBER 15, 2022

Mark, one of the first things that we wanted to talk about was the war for talent, because we’re still hearing that there’s a shortage for those really good hot rolls out there. But when it’s empty, it just feels, you know, it just doesn’t feel so good. So let’s get to it. Michelle Seger.

Sales 52

Sales Remote Working Value Proposition Decision-making 52

DemandFarm

APRIL 8, 2024

Account Managers are struggling to identify the right people, initiate meaningful conversations, keep track of who they’ve spoken to and stitch back their efforts to the larger business goals. They end up losing time choosing who to include instead of talking more with customers and partners. The consequence?

Key Account Management 52

Key Account Management Account Management Stakeholders Meetings 52

SalesGlobe

NOVEMBER 15, 2022

That’s really kind of funny. You have a really good radio voice, Mark. Oh, that’s really fun. So I don’t know about everybody across the country, but we are having a really beautiful fall season here in Georgia. Yeah, it was really something. I bet that was a really fun time to be in the movies.

Sales 52

Sales Value Proposition Retail Acquisition 52

PandaDoc

FEBRUARY 8, 2024

If your company wants to increase sales and nurture existing customers, account management software could be the perfect tool to propel you to success. Key takeaways Account management software keeps all your data on customers and ongoing sales in one single unified database so that you can access relevant details easily.

Account Management 52

Account Management Software Software Management 52

SalesGlobe

OCTOBER 11, 2023

I’m afraid of the hypnotism piece on that, but we are really happy to have him here today. I started reading the book, and what we’ll find out is it’s really a path and a way to help you change the way that you think you are. I am really excited to have you here today. I feel awesome. I appreciate.

Sales Environment 52

Sales Environment Sales Supply Chain Software 52

Nutshell

SEPTEMBER 28, 2020

Advertising, blogging, and content are just the beginning of the marketing ABC’s. Skip ahead: SEO Original Research Studies and Reports Video Content Effective Blog Content Social Media Referral Programs Email Marketing Paid Advertising Mobile Marketing Website Chatboxes Testimonials and Reviews Find new ways to find customers.

Marketing 71

Marketing Advertising Internet Media 71

PandaDoc

NOVEMBER 26, 2018

Whether we like it or not, you have to agree: The development of improved AI and forecasting means sales is no longer an “artform” but a “science” The question is how to hire sales reps whose qualities match the trends seen in data and keep them on to continue building relationships with clients at scale.

Sales 61

Sales Software Software Onboarding 61

Hubspot Sales

APRIL 2, 2024

After all, video is one of the easiest ways to fast-track those relationships because it mimics a two-sided conversation and helps people feel like they really and truly know you. Instead, social selling is really about building relationships and nurturing them on social media, often building a sense of community and connection.

Publishing 97

Publishing Media Decision-making Marketing 97

Nutshell

NOVEMBER 25, 2020

Before email marketing was commonplace, marketers used advertisements, fliers, coupons, and other distributed promotions in order to build their audience and reach potential customers. Send tactical messages to prospects that assist their journey through the pipeline and help them convert into customers.

Marketing 143

Marketing Publishing e-Learning Decision-making 143

SalesGlobe

SEPTEMBER 13, 2023

AI and What It Means for Sales Arvind Malhotra Being early in that in a prompt engineering, I always tell everybody learn to be a prompt engineer. Mark Donnolo And Michelle, we’ve got a really exciting topic today, an informative talk topic on something that we’re all interested in, which is A.I. It’s an and prompt.

Sales 52

Sales Decision-making Internet Emotional Intelligence 52

SBI

NOVEMBER 7, 2019

Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey. With this acquisition, Seismic strengthens its ability for marketers to deliver personalized and compelling content throughout the entire customer journey and across all channels. Doug Winter, Seismic co-founder and CEO.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20