Remove knowledge-base-software
article thumbnail

9 Best Knowledge Base Software Options for Startups and Small Businesses

Groove HQ

A comprehensive guide to the best knowledge base software for your business. The post 9 Best Knowledge Base Software Options for Startups and Small Businesses appeared first on Groove Blog.

article thumbnail

The Neuroscience of Decision Making

Strategic Account Management Association

The brain makes decisions based on reflexes —instincts through which we subconsciously alter behavior to ensure biological fitness. The brain makes decisions based on habits , which implies repeating actions that prove rewarding. The brain makes decisions based on habits , which implies repeating actions that prove rewarding.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What is Buying Intent?

Upland

They are in the early research phase, seeking information and knowledge about a particular product, service, or solution. However, software solutions often include deciding whether a custom solution will work or if they should go with an off-the-shelf solution. In the case of products, this may involve different vendors.

article thumbnail

16 Advanced Zoom Tips for Better Video Meetings

Groove HQ

We build customer support software here at Groove. We provide an inbox for customer service email collaboration, a knowledge base […]. The post 16 Advanced Zoom Tips for Better Video Meetings appeared first on Groove Blog.

Meetings 143
article thumbnail

How to improve help desk support via knowledge management

Apptivo

Centralize your knowledge 2. Support executives have to arm themselves with knowledge at their fingertips about every product and service, their pricing, all policies with regard to service, warranty and all probable faults that can be serviced, etc. As business evolves, knowledge will exist in fragmented places. Write right 7.

article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

What is customer service software? Customer service software Vs Customer relationship management 3. Important components of customer service software 5. The top features of customer support chat software 7. What to Look for in a customer support software? What to Look for in a customer support software?

article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

What is customer service software? Customer service software Vs Customer relationship management 3. Important components of customer service software 5. The top features of customer support chat software 7. What to Look for in a customer support software? What to Look for in a customer support software?