Mike Kunkle

MAY 30, 2023

It requires a wide range of knowledge, skills, capabilities, practices, and mindsets, as well as mental toughness, emotional maturity, and, often, the ability to influence without authority. It’s organizational behavioral change management, for sure, and requires both smart and hard work.

Decision-making 295

Decision-making Sales Training Sales Stakeholders 295

MDI Training

MARCH 14, 2024

Changing the World with Hybrid Leadership In his new Rise Course, our trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. In this blog article, we will introduce you to the overall course and give you a few basic concepts that will be dealt with. He is considered an expert in training design.

Leadership 52

Leadership Digital Transformation Artificial Intelligence Digitalization 52

Showpad

NOVEMBER 16, 2021

In this interview, Matt shares his perspective on how to get a business to digital faster using methods and tools that reduce print and increase customer insights in a non-traditional sales environment. . This means a lot of our customer knowledge sits with agents and dealers, creating a gap back to the company. .

Digital Transformation 98

Digital Transformation Digitalization Marketing Sales Environment 98

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! Continuous monitoring and progress tracking: AI tools can continuously monitor a leader’s interactions , providing ongoing feedback and tracking progress over time. Click below to access our AI-generated version of this blog article!This by Aline | 29.

Emotional Intelligence 52

Emotional Intelligence Artificial Intelligence Digital Transformation Leadership 52

Mike Kunkle

OCTOBER 8, 2023

Sales enablement equips the sales force with the mindsets, knowledge, skills, and tools to generate their own leads, convert marketing/demand gen leads, and turn both leads into opportunities they can win. In most corporations, the product function typically falls under the broader umbrella of Product Management.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! Emotional Intelligence (EI): Understanding and managing one’s own emotions and the emotions of others is a crucial aspect of effective leadership. Inspired by a big personal mission, he is enriching the MDI world since many years with knowledge and passion.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

Red Star Kim

FEBRUARY 8, 2024

And targeting approaches and tools are helpful in promoting coaching conversations with fee-earners. But when we look at business development, sales and relationship management competency frameworks for fee-earners (as opposed to professional sales people) there is less clarity. And discarded a few.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

MDI Training

MARCH 14, 2024

Creating Connectedness in a Hybrid Environment In his new Rise Course, our trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. In this blog article, we will delve into how to create connectedness and a hybrid culture. Click below to access our AI-generated version of this blog article!This

Digital Transformation 97

Digital Transformation Leadership Digitalization Artificial Intelligence 97

MDI Training

JANUARY 29, 2024

Click below to access our AI-generated version of this blog article! This blog post is a continuation of an interview ” AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools. Click below to access our AI-generated version of this blog article!This Click here to read the first part. by Aline | 29.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Digitalization 52

KAM With Passion

JUNE 20, 2021

This article focuses on individual competencies, especially those of the Key Account Managers. Other articles on this blog explore the collective KAM capabilities an organisation must develop to be successful with KAM. A crucial tool to help you build your KAM Training path is the KAM Individual Competencies Reference Framework.

Key Account Management 130

Key Account Management Account Management Co-Creation Account Planning 130

Apptivo

JANUARY 23, 2023

Centralize your knowledge 2. Support executives have to arm themselves with knowledge at their fingertips about every product and service, their pricing, all policies with regard to service, warranty and all probable faults that can be serviced, etc. As business evolves, knowledge will exist in fragmented places. Write right 7.

Management 102

Management Decision-making Organization Innovation 102

PandaDoc

MARCH 29, 2024

A deal desk streamlines deal management and enhances win rates — if the process flow is set up correctly. Each team member’s position in the deal desk is clearly defined: responsibilities, types of deals they manage, roles in the sales process, etc. What is the deal desk process?

Negotiation 52

Negotiation Stakeholders Profitability Government 52

MDI Training

MARCH 14, 2024

Organize Your Team in a Hybrid Workplace In his new Rise Course, our MDI trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. In this blog article, he will introduce you to the second pillar of the 3P model – People. Click below to access our AI-generated version of this blog article!This

Organization 52

Organization Digital Transformation Leadership Artificial Intelligence 52

Account Manager Tips

SEPTEMBER 7, 2022

More and more companies expect their key account managers to be thought leaders. Why key account managers need a personal brand I've been collecting job descriptions for years. I was a little startled to find key account managers are now expected to be thought leaders. Director of Account Management, Conduent. Here's how.

Key Account Management 130

Key Account Management Account Management Management Media 130

Account Manager Tips

SEPTEMBER 15, 2022

Why key account managers need a personal brand Why I started to build my personal brand Step 1: Figure out your personal brand Step 2: Create a personal branding plan Step 3: Become a student of personal branding Join the Personal Branding Playbook In other news Quote of the week. Director of Account Management, Conduent. Learn more.

Key Account Management 130

Key Account Management Account Management Media Publishing 130

PandaDoc

APRIL 8, 2024

A deal desk introduces a new approach to managing deals. This is done by forming a team of stakeholders and decision-makers, establishing approval workflows, and effectively integrating automation tools. A deal desk is a team within a company responsible for managing and negotiating deals, contracts, quotes, and other sales documents.

Negotiation 52

Negotiation Sales Stakeholders Digitalization 52

MDI Training

MARCH 4, 2024

Beyond the Horizon: GenAI and Ethical Leadership In this blog post, keynote speaker Bailey Parnell gives us a few snippets of her exciting keynote speech at our upcoming Leadership Horizon event. For creative industries, GenAI already offers tools for design and content creation, thus freeing up time for strategic thinking and innovation.

Leadership 59

Leadership Digital Transformation Co-Creation Artificial Intelligence 59

Strategic Communications

APRIL 25, 2024

A Slippery Slope There are some great potential uses for generative AI, or GenAI—tools like ChatGPT, Bard, Jasper, and others. These tools have been found to “hallucinate”—basically make stuff up as some have found to their chagrin, and detriment. So I went back to the tool and asked: “Did you make these ERGs up?”

e-Learning 52

e-Learning Communication Decision-making Marketing 52

Mike Kunkle

NOVEMBER 23, 2023

This is a complex topic that is beyond the scope of one blog post, but I will do my best to provide a solid kickstart for you and offer what I hope will be some helpful perspective and good resources to continue to pursue. A full-scale methodology implementation is a change management project.

Sales 258

Sales Finance Decision-making Profitability 258

MDI Training

MARCH 29, 2024

Click below to access our AI-generated audio version: Successful Team Building for Boehringer Ingelheim RCV In the interview with our MDI trainer and partner, Anita Berger On June 29, 2023, around 85 participants gathered at the Casino Baden to participate in a team-building event for Boehringer Ingelheim RCV under the management of Csilla Ponner.

Digital Transformation 52

Digital Transformation Leadership Onboarding Artificial Intelligence 52

Hubspot Sales

NOVEMBER 22, 2023

Imagine if every business had this level of customer knowledge and personalization. That's where Customer Relationship Management (CRM) software comes in. Through the platform, you can define and manage permissions for records, content, and tools, enabling a more targeted and streamlined approach to collaboration.

CRM 89

CRM Artificial Intelligence Customer Success Decision-making 89

Nutshell

MARCH 1, 2024

Competitor monitoring tools give you the power to track your competition’s wins and losses, giving you a competitive advantage within the market. That said, different competitor tracking tools bring different features and benefits to the table. Table of Contents What is a competitor monitoring tool?

CRM 71

CRM Software Software Media 71

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

MDI Training

MARCH 14, 2024

In his new Rise Course, our MDI trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. In this blog article, he will introduce you to the third pillar of the 3P model – Performance and explain how you can improve the performance of your team. He is considered an expert in training design.

Digital Transformation 52

Digital Transformation Leadership Digitalization Artificial Intelligence 52

Arpedio

FEBRUARY 2, 2024

8 Game-Changing Benefits of Account-Based Selling Explore ARPEDIO's Account-Based Selling Platform ← Back to blog In the world of sales, where personalization is paramount, it is almost impossible to overlook the significance of Account-Based Selling (ABS). Account Management Build powerful account plans in Salesforce.

Account Planning 52

Account Planning Account Management Facilitation Stakeholders 52

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

MDI Training

MARCH 14, 2024

In his new Rise Course, our MDI trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. In this blog article, we will introduce you to the first pillar of the 3P model – Purpose. Click below to access our AI-generated version of this blog article!This Enjoy reading! What does hybrid even mean?

Digital Transformation 52

Digital Transformation Leadership Artificial Intelligence Digitalization 52

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! The planned talent intelligence platform, powered entirely by AI, will unite all HR standards and processes and innovatively redesign employee development , talent management, and recruiting. At the same time, we are investing heavily in people and talent development.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Hubspot Sales

JANUARY 18, 2021

A company may use a handful of tools and software to help manage the many aspects and sides of their business. However, when using a combination of tools that aren't meant to be mixed together, the result may be internal misalignment, missed deal opportunities, ineffective collaboration, and a poor customer experience.

CRM 134

CRM Software Software Communication 134

MDI Training

OCTOBER 3, 2023

Read this blog post to learn about their experiences and get inspired! Congress of Diversity and Practice Iris, one of our team members, had the opportunity to participate in the “ Congress of Diversity and Practice “, a two-day event that combined knowledge and practical experience in a unique way.

Digital Transformation 69

Digital Transformation Leadership Artificial Intelligence Digitalization 69

SmartKarrot

FEBRUARY 12, 2021

The plethora of solutions or blogs may not be useful when it comes to gaining insight and knowledge. Here are the best insightful SaaS blogs that can help you make better decisions, solve complex issues, or understand new techniques to gain an advantage in the competitive SaaS world. The 20 Best SaaS Blogs You Must Follow.

Software 23

Software Software B2B Decision-making 23

Zendesk

MAY 31, 2023

In this second part of the discussion, Zendesk’s Maddie Hoffman —director of self-service and automation at Zendesk—joins Loman and Saunders in an in-depth conversation about how generative AI will have sweeping effects on self-service, knowledge management, and what customers will come to expect from the companies they patronize.

Management 52

Management Customer Experience Communication 52

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Try ARPEDIO's Account Planning tool.

Account Management 52

Account Management Management Client Relationships Account Planning 52

Hubspot Sales

MAY 26, 2023

For a great sales call, it's key for agents to be knowledgeable about company offerings, conversational, and respectful. Training Sessions One way to gain knowledge and confidence to communicate with prospects and customers is to practice the craft in training sessions. Should I upsell if the customer I called expresses excitement?

Emotional Intelligence 102

Emotional Intelligence Software Software Communication 102

Hubspot Sales

APRIL 7, 2023

In this blog post, we'll cover the following: What is a digital product? Create a buyer persona using HubSpot’s free tool. You will also need to figure out what marketing tools to add to your arsenal, like email marketing and landing pages. Tools like Hubspot’s Marketing Hub can help organize your marketing efforts.

Digitalization 111

Digitalization Computers and Electronics Media Brainstorming 111

Brooks Group

FEBRUARY 1, 2024

But actually getting new salespeople performing at their highest potential is easier said than done, with one in three salespeople lacking proficiency in about a dozen skills by the time sales onboarding is complete, according to the research from The Sales Management Association. Take Action: Train your marketing team on your sales process.

Onboarding 76

Onboarding Sales Sales Training Communication 76