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Book review: Neuroscience for learning and development by Stella Collins

Red Star Kim

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. It’s published by CIPD (Chartered Institute of Personnel and Development) and Kogan Page.

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Soft skills revisited – with a leadership perspective

Red Star Kim

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

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15 Tried and True Ways to Improve Your Sales Skills

Hubspot Sales

When choosing a sales training program, consider things like length of program, focus, location, and price. Plus, it's important to practice the flow of conversation and learn how to ask questions authentically, instead of interrogatively. Practice public speaking. As with most things, practice makes perfect.

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How to Resize and Retool Your Sales Force

Mike Kunkle

I originally posted it as a LinkedIn Article in August of 2020 and unfortunately, find it relevant again already in mid-2022. At the time I published it initially, I had hoped the worst of the pandemic-fueled layoffs were behind us. Unfortunately, many company executives still needed to make tough choices, even with their revenue-producing teams.

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The Proactive M&BD Executive – Culture shock, marketing models, fee-earner engagement, qualifications and social media

Red Star Kim

Just before Easter I spent a day facilitating the popular PM Forum training workshop “The Proactive M&BD Executive”. As an additional learning resource for delegates, I review the key themes of The Proactive M&BD Executive – Culture shock, marketing models, fee-earner engagement, qualifications and social media.

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7 Sales Negotiation Tips

Brooks Group

Whether you’re negotiating with a potential customer or working out the details of a contract, being able to negotiate effectively can make the difference between success and failure. Understanding the basics of negotiation can help you close more deals, meaning more commission. Negotiation is not easy. What is Sales Negotiation?

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The Ultimate Guide to Small Talk: Conversation Starters, Powerful Questions, & More

Hubspot Sales

To help you master this crucial skill, we’ve written a comprehensive guide to small talk. Second, practice active listening. In addition, it’s much easier to ask relevant questions and remember details to bring up later if you’re not listening with one ear. What is small talk? How to make small talk. The climate.