Brooks Group

JANUARY 3, 2023

Let’s take a look at five things to keep in mind when emailing prospects. Directing them to an important blog post or case study on your website. When you are ready to start your email prospecting campaign, keep in mind that plenty of powerful tools exist to help you automate and manage your campaign.

Sales Training 52

Sales Training Media Marketing Advertising 52

Apptivo

AUGUST 31, 2023

Mobile CRM: Final Consideration By embracing these mobile CRM practices, businesses can nurture long-lasting customer relationships, ignite unwavering loyalty, and propel their growth by delivering exceptional and personalized customer experiences that truly stand out. Get Started Free Mobile CRM Best Practices to Keep in Mind For Better Customer (..)

CRM 52

CRM Customer Experience Onboarding Software 52

SalesGlobe

SEPTEMBER 1, 2022

So those are things that you always want to be mindful of what else you’re competing with and plan accordingly. The post Video Blog: Change Management Best Practices appeared first on SalesGlobe. Gail Wright . And is change management, should I only do it for major changes? Can I do it for the minor changes?

Management 52

Management Stakeholders Retail Communication 52

Outbound Engine

APRIL 9, 2020

If you want to stay top of mind, a strong email marketing strategy (consistently publishing relevant newsletters that make the buyer or seller more informed) is necessary for success in good times and bad. All businesses need a way to stay top of mind consistently, and marketing automation can deliver that.

Decision-making 52

Decision-making Media Digitalization Publishing 52

Customer Think

JANUARY 17, 2023

“The customer is always right.” It’s a mantra parents teach their children, especially when they experience poor customer service. It’s a concept business students learn in school. Above all, it’s a mindset that infuses every corner of the business world. Every company has customers — and if they’re not happy, no one’s happy.

Innovation 69

Innovation 69

Groove HQ

MARCH 28, 2024

While you will of course have your own special style, in this post, we will cover tips that you should keep in mind for your Expressing Gratitude and Empathy In customer service, your words can shape […] The post 13 Customer Service Email Tips (and Example) appeared first on Groove Blog.

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Groove HQ

MARCH 6, 2024

Your CSR, and live chat should always be at the top of your mind, but sometimes customers do not want to interact with anyone…they just an answer right […] The post Customer Self-Service: How To Build It? appeared first on Groove Blog.

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Red Star Kim

JULY 25, 2023

Mindfulness (paying attention to the present moment) is described as the driving lesson for managing the mind. This often involves mindfulness – to be fully present with all of your senses in the moment, rather than being sad about the past or anxious about the future. Be intentional about which thoughts you give time to.

Decision-making 246

Decision-making Emotional Intelligence Management Construction 246

Customer Think

NOVEMBER 7, 2021

As an influencer, how often do say to yourself “Why doesn’t she understand me?” or “If he understood me better this decision would be a no-brainer.” It’s natural to assume Others will understand – and comply with – your suggestions. Have you ever wondered what’s happening when they don’t? As influencers, part of your job […].

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Red Star Kim

JANUARY 26, 2024

Is there a link between mind and body for confidence? There is a strong link between our body and our mind. Here are Mind’s 5 tips for good mental health 5 Ways to Wellbeing | Mind – Mind : Connect, Get active, Take notice, Learn and Give. When we lack confidence we may feel it in our bodies.

Meetings 130

Meetings Digitalization Communication Management 130

Red Star Kim

OCTOBER 20, 2023

“Empathy concerns our ability to share affective states with others; Theory of Mind represents our ability to interpret their mental state, their intentions and beliefs” (Blair et al., Some found it helpful to prepare a mind map. Mind maps help you think about the ideal structure and flow of a topic.

Media 130

Media Communication Marketing Digitalization 130

Groove HQ

FEBRUARY 18, 2022

It's cheaper to keep an old customer than to acquire a new one—with that in mind, we'll walk you through customer retention strategies and ideas. The post Guide to Customer Retention (Definition, Rates, Strategies & More) appeared first on Groove Blog.

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Red Star Kim

DECEMBER 15, 2023

The author The author of “How to do the work” is a clinical psychologist who has become a holistic psychologist – looking at the complex interconnectedness of mind, body and soul. So it’s an integrated approach (drawing on traditions such as psychodynamic, CBT, mindfulness etc) to change. Self-preservation leads to self-betrayal.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

DECEMBER 7, 2023

However, NLP (Neuro Linguistic Programming) has arisen a few times at recent training workshops so I thought I would publish the review as a blog post. This book review was published in Magazine – PM Forum way back in 2008. Book review – Can we start again? The patterns of NLP applied to business interactions by Daryll Scott.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Customer Think

MAY 8, 2023

As an influencer, how often do say to yourself “Why doesn’t she understand me?” or “If he understood me better this decision would be a no-brainer.” It’s natural to assume Others will understand – and comply with – your suggestions. Have you ever wondered what’s happening when they don’t? As an influencer, part of your […]

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Upland

AUGUST 29, 2023

It represents the state of mind of potential customers as they progress through the stages of their purchasing journey. Understanding buyers’ intent is akin to gaining insight into the minds of prospective buyers, allowing you to tailor strategies and content accordingly. It doesn’t have to be promotional content, though.

Value Proposition 195

Value Proposition Decision-making e-Learning Supply Chain 195

Red Star Kim

JANUARY 22, 2024

Book review: Sales Mind – 48 tools to help you sell by Helen Kensett. She says we need to rediscover mindful attention. Shifting the sellers’ mindset To switch on our minds we must focus. Figure out our priorities to move from seeing everything and noticing nothing to becoming “ exquisitely alert” and mindful.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Upland

APRIL 6, 2021

In the first blog in the series we outlined what a Relationship Map was and how to gain buy in. Here we get inside the mind of the customer as a key element of the relationship strategy development. . Before you can change someone’s mind, you have to look inside it. How Do They Think? Once you have determined ‘Who matters?’’

Stakeholders 195

Stakeholders Decision-making Innovation Negotiation 195

The SAMA Podcast

AUGUST 31, 2021

A post written by Ed for the SAMA blog Short videos and articles about sustainability aimed at the sales and marketing profession A good introduction to ESG and how to measure it A great book on how we need to rethink the world linkedin.com/in/edmundbradford Sustainability (and, more generally, ESG – Environmental, Social and Corporate Governance) (..)

Government 104

Government Marketing Sales 104

Kainexus

DECEMBER 19, 2022

The internet is full of blog posts with productivity tips and advice about how to work smarter, not harder. There’s a lot of useful information about the best way to work, but we think it is important to keep in mind that the foundation for all of it is something called standard work.

Internet 83

Internet Organization Leadership 83

KAM With Passion

OCTOBER 27, 2020

Why a new blog on sales performance? Therefore, like these archaeologists, who have not been afraid to go against a dominant doctrine, the KAM WITH PASSION blog will invite its readers to change their perspective and take a broader view on sales performance. Aren’t there already a lot of them? Why was this? That’s it for now.

B2B 130

B2B Co-Creation Account Management Key Account Management 130

Jeffrey Gitomer

JUNE 14, 2011

Someplace where like-minded people belong. Filed Under: Attitude , My Books , Networking , Sales , Success Tagged With: corporate sales training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales blog , the little red book of selling. Speak Your Mind Cancel reply.

Sales 130

Sales Leadership Meetings Media 130

Jeffrey Gitomer

APRIL 13, 2011

Speak Your Mind Cancel reply. Get Sales Blog Updates. How to change — Jeffrey Gitomer | Atla$ $ucce$$ says: April 15, 2011 at 4:14 pm. [.] ways to adapt to change | Ian Prowse says: April 18, 2011 at 10:15 pm. [.] Categories. Select Category. Customer Loyalty. Generating Referrals. Jeffrey Webinar. Leadership. Networking.

Leadership 129

Leadership Media Sales Sales Management 129

Jeffrey Gitomer

MAY 27, 2011

Speak Your Mind Cancel reply. Get Sales Blog Updates. I love the point about encouragement AFTER a poor performance! When someone’s down, you may have the words they need to hear to get back up. Categories. Select Category. Customer Loyalty. Generating Referrals. Jeffrey Webinar. Leadership. Networking.

Leadership 126

Leadership Sales Media Sales Training 126

Showpad

DECEMBER 16, 2021

Change management comes first to mind when trying to help people adopt new digital formats. The post How Pedro Correia, Sales Enablement Lead at IFF, uses AI and AR to connect with customers | Building Modern Sellers Blog Series appeared first on Showpad. For other, less tech-savvy users, it can be hard.

Value Proposition 52

Value Proposition Account Management Decision-making Digitalization 52

SBI

MARCH 25, 2014

Michael is the Executive Editor of Rapid Learning Institute and thought leader for the Top Sales Dog blog. Related buyer research by The Rain Group has found that the number-one criterion that set winning sellers apart in buyers’ minds was that they “educated me with new ideas or perspectives.” This strategy has many payoffs.

e-Learning 53

e-Learning Healthcare Leadership Marketing 53

Jeffrey Gitomer

JULY 7, 2011

And if you wouldn’t mind doing an introduction for me, I’d really be a happy about that. Speak Your Mind Cancel reply. Get Sales Blog Updates. And oh by the way, thanks.” ” Doesn’t that sound ludicrous? Doesn’t it seem imposing? Doesn’t it even border on rude? Categories. Leadership.

Leadership 119

Leadership Media Sales Sales Management 119

Account Manager Tips

OCTOBER 18, 2022

I've created a Telegram channel to keep you updated whenever there's a new podcast, webinar, blog post or YouTube video. A blog post and video to help you understand clients. Quote of the week "It is a narrow mind which cannot look at a subject from various points of view" ? Are you on Telegram? Guess what? Save your spot now.

Key Account Management 130

Key Account Management Suppliers Account Management Construction 130

Zendesk

SEPTEMBER 6, 2023

As senior manager of customer experience at the mindfulness app, Anzalone has more than a decade of experience in the customer support space. From heavy employee turnover to impacted levels of service, the pressure of rising customer expectations and heavy workloads can hobble teams and exact a human cost that goes beyond business metrics.

Healthcare 69

Healthcare Banking Customer Experience Management 69

Account Manager Tips

OCTOBER 12, 2022

I've created a Telegram channel to keep you updated whenever there's a new podcast, webinar, blog post or YouTube video. A blog post and video to help you understand clients. Quote of the week "It is a narrow mind which cannot look at a subject from various points of view" ? Are you on Telegram? Guess what? Save your spot now.

Key Account Management 130

Key Account Management Suppliers Account Management Management 130

Groove HQ

MARCH 17, 2022

We cover the value, how to do it, how to measure it, and examples of loyalty programs sure to win over hearts and minds! The post Increasing Customer Loyalty: How to Do It & Loyalty Program Examples appeared first on Groove Blog. Curious about how to increase customer loyalty for your business?

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Red Star Kim

FEBRUARY 22, 2024

Socratic questioning is an approach where, rather than the “expert” filling the mind of the student/client – both are responsible for pushing the dialogue forward and uncovering truths (Raphael & Monk, 2003). And it is helpful to regularly summarise what has been said to keep the overall theme in mind.

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Farland Group

APRIL 19, 2024

My colleague Jane Hiscock recently shared a blog, ‘ Always Recruiting: The Secret to a Successful Advisory Board ’ outlining the importance of continuous active recruiting and shared guidelines for overcoming Board membership challenges.

Client Relationships 40

Client Relationships Communication Organization 40

MTD Sales Training

MAY 5, 2011

MTD Sales Training | Sales Blog | Image courtesy of Big Stock Photo. The post 5 Ways Value Changes In The Buyer’s Mind appeared first on MTD Sales Training. So, determine what level the prospect is working at when you start talking value; that will help you present the value proposition in a way they are viewing it too.

Value Proposition 48

Value Proposition Decision-making Sales Training Sales 48

SmartKarrot

JULY 27, 2023

This blog takes a deep dive into the world of customer success memes. The blog discusses every detail about customer success memes and what makes them so unique. The blog will also offer some valuable tips on how to create customer success memes that will make your customers roll on the floor laughing (ROFL).

Customer Success 10

Customer Success Onboarding Communication Facilitation 10

Scovel

SEPTEMBER 22, 2021

It’s more than just creating a blog or social media account. Embodying your brand with a blog allows customization. Build your brand by creating a community: Everything we say about blogs can be applied to social networks like Facebook and LinkedIn. Build your brand by encouraging conversation: Blogging is about chatting.

Organization 84

Organization Media Digitalization Internet 84

Hubspot Sales

OCTOBER 18, 2023

It was around Christmas time — he and I were on a Zoom call with some other writers for the HubSpot Blog, discussing our holiday plans. Like I said, that‘s the only time I’ve ever seen him upset — because that‘s the only time I implied he couldn’t do something that he set his mind to. And he did. It's too easy to dismiss it.

Prioritization 96

Prioritization Sales Management Management Marketing 96