The Center for Sales Strategy

AUGUST 22, 2023

Whatever the case may be, stories have a unique power to evoke emotion and connect us with others. Most ideas are presented using data. Whether you're trying to motivate your team, connect with prospects and customers, or win the close, try tapping into the power of storytelling.

Profitability 104

Profitability Sales Leadership 104

Red Star Kim

OCTOBER 1, 2023

Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships The SCARF model The premise of the SCARF model is that the brain makes us behave in certain ways to minimize threats and maximize rewards. Our brains want to know, is something good for us or bad for us?

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

NOVEMBER 24, 2023

28 th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023) Reprinted from PM Magazine With 100+ people enjoying coffee in bright orange TUC mugs, the buzz heightened to good vibrations: Connecting with familiar faces and new friends, both old hands and the next generation.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Hubspot Sales

MARCH 11, 2024

For the last six years, I’ve been an avid user and champion of using async video in my day-to-day as a seller — well before joining Loom to lead its Sales and Customer Success teams. It all comes down to the importance of storytelling and authentic connection. Time is money, and that’s doubly true when you work with customers.

Sales 109

Sales Meetings Stakeholders Customer Success 109

Hubspot Sales

MARCH 5, 2024

Focus on The Right Audience From the get-go, Beatriz wanted to build SUMA for the “200% generation” – young US Latinos. But youths are the driving force for the group’s financial growth, and 74% of US Latinos under 34 years old (Millennials or younger) are actually born here, and proficient in English. of GDP, $3.4T of GDP, $3.4T

Investors 90

Investors Finance Media Banking 90

Account Manager Tips

NOVEMBER 24, 2022

It can be used to build businesses, solve crimes, progress science and make many aspects of our lives quicker, easier, bigger or better. Yet remarkably we often unwittingly build barriers to seeing what is in front of us. Listen to this article. Here are the book recommendations for November 2022. Table of Contents. Why this book?

B2B 130

B2B Key Account Management Account Management Decision-making 130

Planview

MARCH 8, 2024

I’ve found that implementing diversity and inclusion programs not only educates us about biases but also opens up avenues for new perspectives and ideas. The group that Zetkin rallied in Copenhagen then — about 100 passionate women from 17 countries — has grown exponentially. Planview is proud to participate.

Banking 105

Banking Government Innovation Leadership 105

Nutshell

DECEMBER 11, 2023

That’s why we’re excited to introduce AppConnect , our new add-on to help your business connect your CRM data with the apps you already use and get more out of Nutshell. An AppConnect plan lets you connect all your critical products to Nutshell for easier data syncing. Let us know what you’re looking for below!

CRM 62

CRM Software Software Management 62

Strategic Communications

APRIL 3, 2024

When the American Medical Association issued guidance for physician use of social media, I was all for it. In my former role, even absent these guidelines, I would have worked hard to keep our providers from independently using social media to communicate with patients. But, my role has changed. Individual people. Utility companies?

Media 52

Media Energy and Utilities Healthcare Manufacturing 52

Jermaine Edwards

DECEMBER 6, 2023

The speed of innovation, technology and a customer that needs to remain competitive just as much as us, has forced every business to raise the quality of their products and take serving their customers more seriously. The best use of your time is not in selling but transforming the perception of who you are.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Account Manager Tips

JULY 5, 2022

Develop Powerful Connections Why this book? Sometimes that stress can help us push past personal barriers, other times it’s potentially damaging to our health. Equally worrisome, it makes us miserable. We have become so used to an inbox-driven workday that it's hard to imagine alternatives. Leverage Social Media.

B2B 130

B2B Key Account Management Healthcare Account Management 130

Zendesk

APRIL 13, 2023

That’s because CX is a well-honed practice, and the more we practice the better we get — using all the tools at our service. That’s because CX is a well-honed practice, and the more we practice the better we get — using all the tools at our service. Connect with your people Customer service gets lonely.

Customer Experience 98

Customer Experience 98

Hubspot Sales

NOVEMBER 16, 2023

Her talk was on customer connection in the new era — how information has transformed into intelligence, and how this intelligence is what allows you to connect with your customers. And the most intelligent way to use intelligence as a B2B GTM professional is to drive customer retention.” – Yamini Rangan, CEO at HubSpot Yes!

CRM 77

CRM B2B Decision-making Business Growth 77

Red Star Kim

FEBRUARY 21, 2024

In this post I explore different types of questions and how they can be used in various business scenarios. You push when you tell people – you are using your energy. It is one of the four human attributes that differentiate us from machines. The STAR method can be used to respond: Situation, Task, Action and Result.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Zendesk

FEBRUARY 29, 2024

“It was a huge catalyst for us in terms of our digital transformation,” said McGinnity. “We Much of that experience hinges on engaging nearly all of a customers’ senses—seeing the products, smelling and touching them, and connecting through meaningful conversations with retail consultants.

Digitalization 59

Digitalization Digital Transformation Retail Innovation 59

Red Star Kim

JULY 1, 2022

It prevents us from honing the skills necessary for developing social connections, nurturing relations and ultimately, taking our rightful place in society”. It prevents us from honing the skills necessary for developing social connections, nurturing relations and ultimately, taking our rightful place in society”.

Communication 130

Communication Digitalization Media Meetings 130

Hubspot Sales

MAY 18, 2020

Beyond having a strong professional network to rely on for mentorship or to help you land your next opportunity, connections with others are essential for our overall health and well-being. It is important to note that while there is no right or wrong way to network, there are some easy pitfalls to succumb to when connecting online.

Remote Working 143

Remote Working Prioritization Meetings Media 143

Engage Selling

JULY 31, 2020

Recently, I explained that video is the new default in how we connect and do business with others now. A recent LinkedIn State of Sales report tells us that more than three quarters of … Read More » It’s been a huge, rapid shift.

Meetings 155

Meetings Sales 155

Zendesk

MARCH 6, 2023

Things like Black History Month are what remind us that we still have work to do to reach true equality in the world.” I thrive in creative and dynamic spaces where I can learn and teach—this is how I connect with others,” says Nwanze. Hosting the cook-a-long gave me all of that! Hosting the cook-a-long gave me all of that!

Organization 105

Organization Marketing 105

Hubspot Sales

SEPTEMBER 6, 2023

If you’re rolling your eyes at your screen right now, just hear us out. Walk us through what happened when the company started experiencing rapid growth? Along with that, we weren’t using a consultative approach. How do you go from putting out fires to running like a well-oiled machine? The story is pretty cool.

Sales 107

Sales Onboarding Prioritization Profitability 107

Sales Gravy

OCTOBER 9, 2023

Burnout Is 100% Preventable In the world of sales, it's easy to lose sight of how our mental and physical health are connected. They also highlight the connections between physical and mental well-being and provide practical tips for incorporating healthy habits into daily routines.

Prioritization 87

Prioritization Sales Training Meetings Sales 87

Flevy

AUGUST 29, 2022

The Centralized Innovation Ecosystem is the most commonly used system across the globe. Adaptive Innovation Ecosystem has the company acting as an Orchestrator, connecting entities that work together directly. Connect uncommon partners. Connect the partners into an ecosystem. Connect Uncommon Partners.

Innovation 109

Innovation Banking Organization Marketing 109

Planview

MAY 16, 2022

If there’s anything we have collectively learned in the past two years, it’s that it takes effort to stay connected. At Planview, we’re very invested in helping businesses stay connected; our mission, which we repeat and display wherever we can, is to build the future of connected work.

Leadership 98

Leadership Shareholders Innovation Prioritization 98

Sales Outcomes

APRIL 5, 2022

Naturally, most of us are challenged with contact follow-up as we switch to full-on office mode. Naturally, most of us are challenged with contact follow-up as we switch to full-on office mode. Most of us meet a broad set of contacts at conferences that aren’t prospective customers.

Telecommunications 97

Telecommunications Digital Transformation B2B Meetings 97

MDI Training

MARCH 14, 2024

Gartner’s Study Findings If we look at the numbers and the study, and only 25% feel a strong sense of belonging, you could link that number to the fact that people work at home and they don’t feel connected because they don’t see each other as often anymore. Other Side-Effects This has other much-needed side effects.

Digital Transformation 97

Digital Transformation Leadership Digitalization Artificial Intelligence 97

Peter Simoons

JANUARY 2, 2022

I remember him showing us innovative, visionary concepts whereby there would be no need for employees to go to the office anymore. Fast remote connections would allow people to work from anywhere and when at the office, you would no longer need your own desk. I remember us thinking that would be an invention that would never make it!

Innovation 98

Innovation Meetings 98

Hubspot Sales

OCTOBER 4, 2023

When I think of sales, I picture friendly handshakes, lively chatter, and the spark of human connection. Yet, it can actually give us a better understanding of our prospects, making that human connection stronger. This allows sales professionals to tailor their approach and establish deeper connections with prospects."

Communication 97

Communication B2B Artificial Intelligence Sales 97

Hubspot Sales

MARCH 22, 2021

Founders came to us for guidance on a variety of issues, but one of the most pressing concerns we saw consistently was network expansion — these business owners had trouble making the right connections. Looking to connect with founders in your industry? Looking to connect with founders in your industry? HubSpot Network.

Investors 131

Investors Small Business eCommerce Construction 131

Customer Think

MAY 10, 2023

Too often, we fall into the trap of depersonalizing B2B interactions and making them robotic, but the truth is, our customers are just like us. Making connections on a personal level […] In B2B, you don’t deal with a business — you work with people. Humanize your customer experience.

B2B 64

B2B Customer Experience 64

Zendesk

DECEMBER 3, 2021

A Contact Us page isn’t just another page on your website. Learn how to craft a helpful, informative Contact Us page so you can make it easy for customers to connect with your business and get the information they need. Check out these Contact Us page examples and tips to help inspire your own. Keep it simple.

eCommerce 98

eCommerce Banking Decision-making Customer Experience 98

Hubspot Sales

FEBRUARY 19, 2024

Humans Want to Exercise with Animals To channel our inner beasts during a workout, sometimes we need said beasts (reads: puppies) to be there and cheer us on. Humans Want to Exercise with Animals To channel our inner beasts during a workout, sometimes we need said beasts (reads: puppies) to be there and cheer us on. Strong like an ox.

Logistics 93

Logistics Profitability Organization Marketing 93

Sales Gravy

AUGUST 18, 2023

Beall explains how market dominance and the humble cold call are connected. Chris Beall connected the dots between market dominance and the potential impact of a humble cold call. Without trust, they won't listen to us, and we won't get far. That's because frustration triggers the part of our brain that causes us to lash out.

B2B 79

B2B Decision-making Software Software 79

Customer Think

NOVEMBER 21, 2023

The Internet of Things (IoT) is rapidly transforming industries and revolutionizing the way we live and interact with the world around us. Mobile apps play a crucial role in enabling IoT connectivity, providing users with seamless access to real-time data and control over IoT devices.

Internet 64

Internet 64

Zendesk

DECEMBER 8, 2020

But at this time when it feels natural to pull away, it turns out that being vulnerable with coworkers can actually help us feel more connected. Here are a few lessons that Shear and her team learned about how we can all foster deeper, more meaningful connections while working remotely. Share your personal passions.

Remote Working 98

Remote Working Management Organization 98

Sales Gravy

NOVEMBER 27, 2023

Embracing the Fundamentals: Getting Started as a New Sales Manager in a Rapidly Changing World As we work to sell more in the face of constant change, the wisdom of industry veterans like Mike Weinberg stands out as a beacon, guiding us through the evolving landscape of customer relationships, technology, sales strategies, and sales leadership.

Sales Management 81

Sales Management Management Sales Leadership Leadership 81

The Center for Sales Strategy

JANUARY 26, 2021

According to research , over $5 billion is spent solely on sales training and sales improvements every year in the US. That being said, there are also many challenges of coaching a remote sales team, including the lack of connection and distance.

Sales Training 143

Sales Training Sales 143

CMOE

FEBRUARY 13, 2024

Connect data to current initiatives. This connection of present and future is critical to driving alignment and ensuring the success of the team’s vision. Explain how these discussion points connect to specific team and organizational initiatives. This data should center on values, purpose, and performance.

Shareholders 52

Shareholders Suppliers Manufacturing Prioritization 52