OnStrategyHQ

JANUARY 31, 2024

From supply chain optimization to Large Language Models and predictive analytics development, AI offers new ways for organizations and businesses to gain a competitive edge, improve efficiency, and change how they create value. But what is AI transformation, and why do you need a strategy?

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Zendesk

FEBRUARY 12, 2024

In today’s fast-paced and competitive business environment, staying ahead in customer service means continually educating yourself and your team. Customer service podcasts provide an excellent avenue for gaining knowledge and insights without disrupting your busy schedule.

Customer Experience 52

Customer Experience e-Learning eCommerce Artificial Intelligence 52

AchieveIt

JULY 11, 2023

As teams, we design business and strategic plans to take us forward and improve our current situation. Many leaders appreciate the importance of consistently adapting and improving, so you will be hard-pressed to find a thriving organization that does not implement this process to some extent. What Is a Change Management Process?

Management 40

Management Stakeholders Communication Organization 40

OnStrategyHQ

DECEMBER 20, 2023

To kick this process off, we recommend 1-2 weeks (1-hour meeting with the Owner/CEO, Strategy Director, and Facilitator (if necessary) to discuss the information collected and direction for continued planning.) Free Strategic Planning Guide What is Strategic Planning? A good strategic plan dictates “how” you travel the selected road.

Value Proposition 98

Value Proposition Facilitation Decision-making Organization 98

CMOE

OCTOBER 27, 2020

Productivity principles for yourself and your employees. The Premise: Every episode revolves around using and improving leadership skills—often focused on coaching—that unlocks the potential in you and your team members. HBR IdeaCast. Leadership Biz Cafe. Coffee with the Greats. Success Stories. Manager Tools. Beyond the To-Do List.

Management 93

Management Leadership Supply Chain Performance Review 93

ClearPoint Strategy

JUNE 9, 2021

A SWOT analysis is a high-level strategic planning model that helps organizations identify where they’re doing well and where they can improve, both from an internal and an external perspective. Look to the guiding principles of whatever strategic management framework you are using for ways to think about your business.

Finance 98

Finance Leadership Organization Decision-making 98

ClearPoint Strategy

SEPTEMBER 6, 2021

The second is a capital budget , which includes financial plans for long-term capital improvements, facilities, and equipment. Technically, a budget is simply a spending plan, forecasting the estimated revenue and expenses for a local government over a specified future period. But in reality, it’s so much more than that.

Government 95

Government Negotiation Decision-making Finance 95

SalesGlobe

NOVEMBER 19, 2021

As we adapt a new way of conducting business and sales with continued limited in-person contact, hybrid work locations, and curtailed business travel, companies are forced to make short-term changes to allow for disrupted supply chain and shifts in customer demand. Can we drive better performance by making improvements to the plan?”.

Sales 96

Sales Supply Chain Acquisition Organization 96

CMOE

APRIL 20, 2021

They could benefit from learning more about the responsibilities of management, the influence of managers, and the specific skills they could improve upon to be more effective. We sometimes think that people can work alone, motivate themselves, and figure out every problem without input from others. So why is management still relevant?

Management 98

Management Energy and Utilities Innovation Brainstorming 98

CMOE

SEPTEMBER 28, 2021

An organization’s culture is built on established principles that shape employee and customer experience as well as lead to organizational wellbeing. Without a doubt, executive leadership must not only build the foundation, but they must model the behaviors and values to cascade the principles of culture throughout the organization.

Leadership 52

Leadership Decision-making Communication Organization 52

MDI Training

MAY 20, 2021

Impuls Series - The Future of Workplace Learning Part 2 with Marina Begic: Digital Business Development Expert and Senior L&D Consultant. Hey, Marina is a member of our LinkedIn expert group If you would like to exchange thoughts and ideas about “Agile Leadership Development”, please send us a request.

e-Learning 86

e-Learning Leadership Digitalization Digital Transformation 86

Hubspot Sales

OCTOBER 5, 2017

While compliments create contentment, c riticism creates improvement. For example: “When I spoke with someone about the Tesla Model S, I didn’t really want to know what’s right about the car. Or something you think I can improve? How does Elon Musk think? Musk is arguably the most impressive living human being on earth.

Advertising 111

Advertising Transportation eCommerce Manufacturing 111

Account Management Skills

JANUARY 21, 2022

Many account managers have found the principle useful when organising their time: ?. *Updated January 2022. What’s the most useful skill you need in your Account Manager role and how much formal training have you received? This was the question I posted in a LinkedIn Account Manager Group. By far the most mentioned skill. Time Management.

Account Management 98

Account Management Management Communication Negotiation 98

Hubspot Sales

FEBRUARY 26, 2018

Books About Starting a Business. The Founder's Dilemmas. In the Company of Women. Start with Why. The Power of Broke. Side Hustle. Crushing It! The Lean Startup. Be Obsessed or Be Average. Profit First. Passive Income Streams. Behind the Cloud. Will It Fly? Lucky or Smart? The Barefoot Executive. The Art of the Start 2.0. The E Myth Revisited.

e-Learning 104

e-Learning Investors Profitability Decision-making 104

ClearPoint Strategy

FEBRUARY 11, 2022

If you want to improve performance in your organization, it all starts with strategy. If you want to improve performance in your organization, it all starts with strategy. What are you doing to improve your performance? ‘Hey, are you ready for our meeting?’ Table Of Contents. Defining The Process. The Meeting.

Meetings 98

Meetings Decision-making Leadership Facilitation 98

Tidio

JUNE 7, 2019

In this article, you’ll learn: What great customer service is The principles of excellent customer service 25+ best customer service skills and how to develop them Plus, you’ll see real-life examples of exceptional customer service. 4 Principles of Great Customer Service. Delighted Customer. Now, ask yourself—. Try Free Live Chat.

Decision-making 52

Decision-making Communication Customer Experience Logistics 52

Hubspot Sales

NOVEMBER 21, 2017

Learn how thoughts are influenced, why you’re quick to misjudge, and how to improve the way you process new ideas. Being a CEO or entrepreneur is not for the faint of heart. You’ve got to have a firm handle on the market and your product -- while inspiring employees and influencing stakeholders. Sound like a tall order? Managing Oneself.

Decision-making 111

Decision-making Leadership Investors Profitability 111

Hubspot Sales

JANUARY 21, 2021

The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses " by Eric Ries. The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses " by Eric Ries. Chances are you have similar aspirations. The 30 Best Entrepreneur Books.

Decision-making 134

Decision-making Investors Innovation Government 134

Arpedio

NOVEMBER 7, 2022

The Sales MBA at a glance – How to Educate B2B Sales Reps for Maximum Success. ? Back to blog. In today’s modern economy, we see a great demand for highly skilled sales professionals – and knowing how to influence key decision makers can determine whether you make it or break it. Now, what role does psychology and strategy play in all this?

B2B 52

B2B Sales Decision-making Account Management 52

Arpedio

NOVEMBER 7, 2022

The Sales MBA at a glance – How to Educate B2B Sales Reps for Maximum Success. ? Back to blog. In today’s modern economy, we see a great demand for highly skilled sales professionals – and knowing how to influence key decision makers can determine whether you make it or break it. Now, what role does psychology and strategy play in all this?

B2B 52

B2B Sales Decision-making Account Management 52

Red Star Kim

NOVEMBER 9, 2023

This one is equally helpful for experienced leaders and students first grasping the principles of strategic thinking. Being easy to read, short and jargon-free The Strategy Book (FT Publishing, 2012) is a considerable achievement bearing in mind the subject matter. I wish I’d had access to such a book when I studied for my MBA.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

SmartKarrot

AUGUST 29, 2022

Netflix is a fantastic example of how a business can be exceptional at operations and continuously improve while growing incredibly fast. Netflix has a simple mission statement: “to improve people’s lives by giving them the power to decide what they watch.” Have an unclouded vision and mission statement.

Profitability 10

Profitability Customer Success Advertising Onboarding 10

Planview

JANUARY 22, 2024

was able to avoid recession in 2023 and consumer confidence is optimistic entering 2024, companies are still proceeding with caution, given the elevated (56%) chance of recession sometime in the next 12 months, according to the New York Fed’s recession probability model.

Innovation 69

Innovation Management Supply Chain Digital Transformation 69

Flevy

FEBRUARY 21, 2024

Market Analysis is a critical strategic function. It provides the insights necessary to understand market dynamics, consumer behavior, and the competitive landscape. As a foundational element of Strategic Planning and Performance Management , Market Analysis empowers organizations to identify opportunities, anticipate trends, and mitigate risks.

Marketing 52

Marketing Management Digital Transformation Value Proposition 52

Red Star Kim

OCTOBER 13, 2023

At the 28 th PM Forum Annual Conference in September I (in my capacity as Head of Training and Learning Transfer of the Managing Partners’ Forum and PM Forum), co-presented breakout sessions with Julie McConnell of international law firm White & Case. Preparing M&BD professionals for the future – learning, skills and knowledge transfer.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

ACT

MAY 30, 2023

7 sustainable business practices to implement for your SMB You can apply various techniques to go green, from using the reduce, reuse , and recycle (3R) principle to changing business policies. Go remote/hybrid COVID-19 forced companies to move to remote and hybrid working environments and many businesses still follow those models.

Energy and Utilities 52

Energy and Utilities Small Business Remote Working Transportation 52

ClearPoint Strategy

MAY 13, 2021

For example, if you are a municipality with a goal to improve safety, you may have a program related to one land corridor comprised of projects to improve lighting, repair the streets, police neighborhoods, etc. It unites teams and coordinates efforts to achieve results—without it, projects can veer off deadlines and out of scope.

Management 95

Management Software Software Construction 95

Help Scout

APRIL 27, 2021

Still, by incorporating a few core principles into your business model, you can integrate customer happiness into everything you do. If there’s no way to precisely measure customer happiness, how are companies supposed to know they are improving? It’s not just about a single action but the accumulation of activities over time.

Customer Experience 135

Customer Experience Media Small Business CRM 135

Hubspot Sales

JUNE 13, 2018

You can use SPIN principles along with your current sales methodology. Many of SPIN’s principles align well with inbound sales.). There are four potential outcomes to every sales call: Order, advance, continuation, no-sales. If you’re a B2B salesperson, you’ve probably heard about SPIN Sales. SPIN Selling Book Summary.

Procurement 145

Procurement Decision-making Meetings Publishing 145

PandaDoc

APRIL 3, 2023

S&OP involves putting together a business plan targeted towards managing inventory costs and improving company service levels in one go. That’s why we’re going to explore all the details regarding S&OP. What is S&OP? If you’re wondering “what does S&OP stand for”, the quick answer is “sales and operations planning”.

Supply Chain 52

Supply Chain Sales Decision-making Procurement 52

ClearPoint Strategy

MAY 13, 2021

Chapter 6: Project Management Software. Project management is a priority at nearly every organization today because of its effectiveness at setting proper expectations around what can be delivered, by when, and for how much money. Good project management helps teams do much more than deliver what’s been promised. Table Of Contents.

Management 52

Management Software Software Construction 52

SalesPop

DECEMBER 20, 2021

Our first blog in this series on artificial intelligence and sales discussed the reality versus fiction of AI and its real role in business. Now let’s have a look at a factor that must be in place for AI to exist at all: big data. Companies that fail to adopt new realities and adopt new practices risk falling behind their competitors who do.

CRM 59

CRM Artificial Intelligence Banking Sales 59

Red Star Kim

AUGUST 18, 2022

There was a dizzying whirl of junior and senior professionals moving firms – some pushed by the behaviour of firms during lockdown and others pulled to the attractions of firms who appeared improved by the Covid experience. Firms ramped up to seize the opportunities as they entered what many thought would be a period of growth.

Marketing 130

Marketing Digitalization Investors B2C 130

Pinnacle View

JANUARY 20, 2018

As a personal trainer, I believed in the 1on1 PT model, but I also knew it was too expensive for most people. Mike’s unwavering passion for his business and his clients was clear from the moment we began our conversation with the JAM. Fitness founder. JUST ABOUT ME Fitness (JAM. Fitness has the potential to become the “Uber of fitness”.

Software 52

Software Software Media Small Business 52

Agile CRM

DECEMBER 23, 2022

They provide a central location for students to access course materials, participate in discussions and activities, and monitor their progress. The concept of a learning management system first appeared in the 1960s, at a time when software was being developed to deliver instructional content and track student progress.

Management 52

Management e-Learning Artificial Intelligence CRM 52