Arpedio

JANUARY 3, 2024

When it comes to driving business success , there are two crucial strategies that companies must master: Account Management and Opportunity Management. While they might seem interchangeable, understanding the key differences between these approaches is essential to building long-term customer relationships and maximizing revenue.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Arpedio

FEBRUARY 14, 2024

Two such important functions that often go hand in hand are account management and sales. Understanding the nuances between account management and sales can help businesses optimize their strategies and ensure long-term client relationships. Two such crucial roles are account management and sales.

Account Management 52

Account Management Management Sales Client Relationships 52

Hubspot Sales

NOVEMBER 22, 2023

It's a CRM (or Customer Relationship Management Platform). CRMs have always solved that problem for customer-facing teams with hundreds of contacts and data points to track. This is where Customer Relationship Management (CRM) software comes into play. It's not that new or hard to access.

CRM 95

CRM Decision-making Sales B2C 95

Nutshell

MARCH 19, 2024

A more productive team leads to more deals, revenue, and growth. Get 70+ expert strategies for sales management success in our Sales Manager’s Survival Guide. Affordable growth: When the team is more productive, you can look forward to more business growth without the expense of additional team members.

CRM 71

CRM Sales Software Software 71

Hubspot Sales

APRIL 12, 2023

With proper sales activity management, you can influence sales objectives and business results. In this post, you’ll learn tips for managing your team’s sales activity and about the software that can help along the way. Table of Contents What is sales activity management? 3 Steps to Implementing Sales Activity Management 1.

Management 119

Management CRM Sales Software 119

Arpedio

JANUARY 3, 2024

In the world of business, Account Management and Account Planning are two essential concepts that play a critical role in driving client success and business growth. In this section, we will delve into the key differences between Account Management and Account Planning. What is Account Management?

Account Planning 52

Account Planning Account Management Management Client Relationships 52

Hubspot Sales

SEPTEMBER 14, 2023

In the past, sales managers often saw sales coaching as a means of correcting negative behaviors by providing real-time performance feedback. Instead, it left them with the lingering thought that their manager perceived them as a poor performer. To further paint the picture on how these two differ, let's explore how managers use them.

Procurement 105

Procurement Sales Construction Negotiation 105

Nutshell

MARCH 1, 2024

Before competitor tracking tools, businesses were left to their own devices, scouring the web and going undercover to suss out how competitor websites were bringing in customers. Set better business goals: Understanding why customers choose your competitors over your business allows you to set benchmarks to improve in those areas.

CRM 71

CRM Software Software Media 71

Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. It’s the backbone that sustains client relationships, fosters loyalty, and ultimately drives growth. One crucial aspect of account management is the delicate balance between nurturing existing accounts and pursuing new ones.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Nutshell

APRIL 18, 2024

Your customer data is the key to understanding your customers better so you can improve your marketing, sales, customer experience, and more. That’s where a single customer view, or SCV, comes in. Table of Contents What is a single customer view? Explore Nutshell’s Features What is a single customer view?

Government 77

Government CRM Decision-making Customer Experience 77

Nutshell

JANUARY 17, 2024

Every project management team needs critical customer information and collaboration from other departments to be successful. Using a CRM in project management could be the answer you need for ultimate inter-departmental cohesion. What is CRM in project management? Nutshell has what you’re looking for.

Business Growth 71

Business Growth CRM Management Software 71

Zendesk

MARCH 1, 2024

ICR optimizes call handling and improves customer experiences by using data points and algorithms to connect callers with the most qualified agents. Most customers are all too familiar with the frustration of calling traditional service lines.

Telecommunications 52

Telecommunications Prioritization Customer Experience Software 52

ACT

SEPTEMBER 19, 2023

In increasingly competitive market conditions , focusing on growth is the only way small businesses can survive and thrive in the long run. When you grow your team, acquire new assets, or invest in better tools and systems, you can face business challenges like reduced profitability, employee demotivation, and inefficient customer support.

Business Growth 52

Business Growth Management Small Business CRM 52

Hubspot Sales

OCTOBER 18, 2023

During his tenure at Businessland, Dan advanced into sales management, covered various territories, got his first experience with sales training, and ultimately helped grow the company from $2 million in sales to $1.4 He claims his experience at Businessland got him “addicted to hyper-growth” and shaped his career trajectory.

Prioritization 97

Prioritization Sales Management Management Marketing 97

PandaDoc

FEBRUARY 23, 2024

All you need to do is zoom out, see the bigger picture and start looking for long-term growth and expansion possibilities rather than focusing only on short-term conversion objectives. Below, we’ll discuss the impact that a robust opportunity management process can have on your bottom line.

Management 52

Management CRM Sales Decision-making 52

Hubspot Sales

NOVEMBER 16, 2023

Her talk was on customer connection in the new era — how information has transformed into intelligence, and how this intelligence is what allows you to connect with your customers. And the most intelligent way to use intelligence as a B2B GTM professional is to drive customer retention.” – Yamini Rangan, CEO at HubSpot Yes!

CRM 78

CRM B2B Decision-making Business Growth 78

Arpedio

SEPTEMBER 25, 2023

Key account management vs. traditional sales ← Back to blog The game of sales and customer relations has changed – staying competitive is no longer just about making the sale; it’s about nurturing valuable, long-lasting relationships with your top-tier clients. Table of Contents What is Key Account Management?

Key Account Management 52

Key Account Management Account Management Management Sales 52

Hubspot Sales

SEPTEMBER 6, 2023

But being busy doesn’t leave time for thinking strategically, nurturing customer relationships, or making sure your team has everything they need — especially if your company is growing at lightning speed. My name is Beau Brooks and I’m the Global VP of Sales at Teamwork.com, a project management tool for client work.

Sales 109

Sales Onboarding Prioritization Profitability 109

Apptivo

JANUARY 31, 2023

Time to upgrade your contact management! Defining: Contact management 3. Why is contact management important? Perks of Contact Management in Business 5. How contact management systems empower sales & support teams? Choosing the best Contact Management Software 7.

Management 59

Management Sales Software Software 59

QYMATIX

MARCH 21, 2023

In this regard, it is essential to reduce the effort of sales reporting to a minimum, while still reporting meaningful Key Performance Indicators (KPI) for the sales team and management. Aggregated sales reports are made available to higher management. In which customer/customer segments should we primarily invest our resources?

B2B 97

B2B Key Account Management Sales Profitability 97

Arpedio

MARCH 6, 2024

In today’s competitive business landscape, effective account management plays a pivotal role in fostering long-term client relationships and driving sustainable growth. However, despite its importance, account management is not without its challenges. Addressing these challenges is crucial for business success.

Account Management 52

Account Management Management Client Relationships Communication 52

Arpedio

AUGUST 31, 2023

careers Are you ARPEDIO’s new Student in Customer Success? Back to careers Are you an aspiring future Customer Success Manager and have a passion for sales? Do you want to help drive post-sales processes from start to end and prepare the business for continued growth and further international roll-out?

Customer Success 52

Customer Success B2B Account Management Innovation 52

SuperOffice

APRIL 19, 2021

Did you know that 54% of consumers say there’s a need for improvement in customer service ? The secret to delivering a great customer experience is shifting your focus from simply serving your customers, to engaging with them in a seamless way. Because this is what customers actually want from brands.

Artificial Intelligence 110

Artificial Intelligence Customer Experience Communication Digitalization 110

Hubspot Sales

SEPTEMBER 27, 2023

Picture this: You're a sales leader determined to drive revenue growth for your business. The initial response is promising, with customers signing up left and right. Customers are complaining about billing errors, experiencing delays in service activations, and struggling with subscription changes. Why Manage Subscriptions?

Management 86

Management Software Software Decision-making 86

PandaDoc

OCTOBER 3, 2023

In this article, we explore a host of solutions designed to help SMEs streamline their processes, boost productivity, and drive revenue growth. Key takeaways: Sales software options offer a diverse range of features, from lead management and CRM to analytics and automation. Sales software can track your customer’s preferences.

Small Business 52

Small Business Software Software Marketing 52

Arpedio

FEBRUARY 14, 2024

Welcome to our comprehensive guide on strategic account planning – a vital practice for businesses looking to achieve long-term success and foster strong customer relationships. In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

Arpedio

FEBRUARY 14, 2024

Welcome to our comprehensive guide on strategic account planning – a vital practice for businesses looking to achieve long-term success and foster strong customer relationships. In today’s competitive landscape, having a well-defined account plan is essential to effectively manage key accounts and drive growth.

Account Planning 52

Account Planning Account Management Value Proposition Stakeholders 52

QYMATIX

NOVEMBER 2, 2021

Revenue stagnation is a nightmare most managers are scared to dream. No manager wants that. It is hard to have that sales growth cake and eat it too. Besides, managers often complain about the lack of focus when it comes to sales growth. Kennedy “Conformity is the jailer of freedom and the enemy of growth.”.

B2B 103

B2B Sales Profitability Sales Analytics 103

Hubspot Sales

MARCH 8, 2023

Job growth as a travel agent is expected to increase by 20% from 2020-2030, much faster than most other industries. So you know you want to enter sales, you've chosen a field with a wide range of career avenues and niches. But locking in on a role you can secure and grow in can be tough. Most Hireable Sales Jobs Right Now 1.

Financial Services 99

Financial Services Manufacturing Finance Transportation 99

Arpedio

JANUARY 5, 2024

Embarking on the quest for sales optimization , seasoned professionals understand that the core of any robust sales strategy lies in the mastery of effective pipeline management techniques. Managing these stages efficiently ensures a consistent flow of leads and maximizes conversion opportunities.

Management 52

Management Energy and Utilities Sales Prioritization 52

Apptivo

JULY 4, 2023

Monthly Sales growth 1.4 Customer Lifetime Value (CLV) 1.7 10 Sales KPIs Let’s look at a few key sales KPIs that provide full insights into the entire sales cycle, from the initial contact to the final transaction. New leads Lead conversion rate stands out as a vital KPI for sales managers to regularly monitor.

Sales 52

Sales Profitability Sales Management Sales Training 52

Nutshell

DECEMBER 7, 2023

Get help with time management: AI productivity apps often include time-tracking software to help you maximize your schedule. Satisfy customers : Customer support teams that utilize AI technology can decrease their response times and boost client satisfaction.

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

DemandFarm

JULY 13, 2023

Joshua is an experienced thought leader in Strategic Account Management with a focus on culture, discipline, customer centricity, and revenue growth. The impact on our customers will be measured in much better alignment with their clients and will deliver significant increased top line growth.

Account Management 52

Account Management Account Planning Digitalization Organization 52

Apptivo

APRIL 27, 2023

In the world of business, building and maintaining strong customer relationships is like building a sturdy bridge that connects any business with their customers. Just as a coach develops strategies to manage the team’s players, a good contact management system helps businesses manage and organize their customer data.

CRM 52

CRM Software Software Decision-making 52

SuperOffice

AUGUST 22, 2022

An analytical CRM will help you gather data, insights and information for you to take action and fuel business growth. The common users of an analytical CRM are data analysts, accountants and business intelligence managers, when the CRM database consists of thousands (or millions) of contacts. Collaborative breaks down silos.

CRM 136

CRM Decision-making Onboarding Suppliers 136

Hubspot Sales

JANUARY 31, 2021

While a decade ago, you might have had a drawer full of business cards on your desk, now you'll likely keep them for no longer than the time it takes to add the contact on LinkedIn or scan the card into your phone. The Importance of Business Contacts. These contacts are key to optimize your team, product, or service.

Management 133

Management CRM Suppliers Digitalization 133

Janek Performance Group: Account Planning

JULY 25, 2023

Rather than wait on fickle buyers, sellers do more for the customers they have. More specifically, here are the key benefits for your organization: Maximize revenue Improve customer satisfaction Boost customer retention Provide a roadmap for account growth One major advantage of increasing business with existing accounts is cost.

Account Planning 52

Account Planning Prioritization Decision-making Organization 52