Nutshell

APRIL 18, 2024

Your customer data is the key to understanding your customers better so you can improve your marketing, sales, customer experience, and more. However, when your data is scattered across various platforms, you can’t harness its full potential. Cleaner data: SCV streamlines your data by eliminating duplicates and rectifying errors.

Government 77

Government CRM Decision-making Customer Experience 77

OnStrategyHQ

APRIL 25, 2024

Using AI without guiding principles or guardrails exposes your organization, data privacy, and security risks. You should have a guiding principle around data, how data is used, and where data can be used. We’ll protect our customers and proprietary data. I might just make a couple of recommendations.

Artificial Intelligence 52

Artificial Intelligence Government Energy and Utilities Healthcare 52

Zendesk

OCTOBER 26, 2023

From that same research, 66 percent of consumers are also willing to share their data if it means getting more relevant and personalized experiences. With the majority of consumers (71%) willing to stop purchasing from a company if their data isn’t protected, organizations worldwide must invest in privacy and protection.

Cybersecurity 52

Cybersecurity Healthcare Financial Services Organization 52

Zendesk

OCTOBER 18, 2023

Trust is the cornerstone of customer relationships, but in today’s changing data privacy and security landscape, it’s hard to earn and easy to lose. Zendesk’s 2023 report, The IT Dilemma: Balancing Data Privacy and Personalization in Customer Experience, highlights these conflicting priorities.

Customer Experience 69

Customer Experience Government Meetings 69

PandaDoc

MARCH 4, 2024

A virtual data room , or VDR, is a secure, online space acting as a repository of a company’s documentation, and serves as a virtual hub where company users share real-time information with other investors, clients or stakeholders when executing investment banking deals. What is a data room for investment banking?

Banking 52

Banking Investors Acquisition Stakeholders 52

Nutshell

JUNE 5, 2023

The key to getting the most out of your customer relationship management system (CRM) is following best practices for managing the customer data you gather and store. Implementing user controls and permissions helps protect your CRM data against attack so you can keep running your business—and gaining your customers’ trust.

CRM 62

CRM Internet Management Marketing 62

QYMATIX

APRIL 15, 2024

Users didn’t give their informed consent to have their data used in this way. And it has highlighted some ethical concerns around how big data trains their models. Patients weren’t informed at the time that their data was being sent to Google as part of Project Nightingale and the information wasn’t anonymised.

Government 52

Government B2B Software Software 52

Zendesk

JANUARY 25, 2022

We recognize the importance of customer trust and of customers’ privacy and the security of their data. As a customer, it’s important to understand how vendors use and secure your data. We provide EU Binding Corporate Rules (“BCR”) for both Controller and Processor, considered the “gold standard” for international data transfers.

Government 98

Government Management 98

Nutshell

MARCH 7, 2023

No one wants their personal data out in the open, especially businesses housing the data about their clients. That’s why data privacy and compliance are incredibly important facets of collecting, understanding, and storing customer data. What is data privacy? First, you’re going to lose customers.

CRM 62

CRM Insurance Healthcare Banking 62

Red Star Kim

FEBRUARY 8, 2024

Especially when there is a lack of data. As I mentioned, whilst some firms have highly sophisticated and mature marketing processes and are rich in data to support targeting efforts, many firms have inadequate and patchy data from their CRMs and digital analytics.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Nutshell

JUNE 26, 2023

It’s also become essential to integrate your CRM with your other software tools to improve efficiency, streamline data management, and enable new uses for your CRM data. By understanding and proactively addressing potential risks, you can protect your data.

CRM 62

CRM Software Software Government 62

Zendesk

FEBRUARY 29, 2024

Route Route (Support) is at the forefront of enhancing the post-purchase journey, offering unparalleled protection and convenience to both brands and their customers. With this app, you can see integrations that have access to your Zendesk data. You can view when it was authorized, who authorized it, when it was last used.

Customer Experience 52

Customer Experience Facilitation Prioritization Communication 52

Kainexus

MARCH 28, 2023

Effective leadership in healthcare organizations requires open lines of communication between caregivers working directly with patients and hospital administrators who seek to protect the interests of all stakeholders.

Healthcare 93

Healthcare Communication Stakeholders Decision-making 93

Zendesk

JUNE 5, 2023

Messaging allows healthcare organizations to do things like schedule appointments, send reminders, and provide virtual care while protecting patient data. In doing so, they were able to integrate with existing systems, save upwards of 700 hours of labor, and keep customer data secure. We’re in a new era of healthcare.

Healthcare 91

Healthcare Organization Insurance Digitalization 91

Nutshell

APRIL 11, 2023

There are often laws in place—like the CCPA in California—that enforce security when you hold data on customers Knowing that information, how can you go about managing data privacy and security? Here are five data privacy best practices to know. Quality CRMs come with data security protocols, such as data encryption.

Management 62

Management CRM Marketing Organization 62

Account Manager Tips

NOVEMBER 14, 2022

How Data Analysis Adds Value to Key Account Management Data analysis has quickly become a valuable tool for just about every type of business. The more data you generate and process, the bigger the opportunity for data analysis and management. It can help inform smart business decisions and spot investment opportunities.

Key Account Management 130

Key Account Management Account Management Management Profitability 130

Zendesk

SEPTEMBER 5, 2023

Demonstrating a commitment to protecting customer data is key to developing this trust. With compliance regulations evolving and security incidents steadily increasing, it’s more important than ever to remain vigilant about your data access controls, especially when it comes to credit card information. What is PCI DSS?

Banking 52

Banking Digitalization Organization Software 52

Flevy

MARCH 21, 2024

Intellectual Property (IP) Strategy is a critical aspect of modern business management, pivotal for protecting and monetizing innovations. Relevance : Indicates the volume of potentially protectable innovations, reflecting the organization’s commitment to innovation and IP protection.

Management 52

Management Digital Transformation Innovation Negotiation 52

Customer Think

AUGUST 1, 2021

In June, an international coalition of consumer rights organizations and data protection experts called for a ban on “surveillance-based advertising.” ” Are you surveilling the future of your micro-marketing? The most nimble companies are, and this will likely change how online advertising works, soon.

Advertising 138

Advertising Marketing Organization Digitalization 138

Insightly

AUGUST 9, 2023

Healthcare providers must prioritize patient satisfaction, data security, and compliance with regulations like the Health Insurance Portability and Accountability Act (HIPAA). Understanding the Importance of HIPAA Compliance HIPAA was enacted in 1996 to protect sensitive patient health information, known as Protected Health Information (PHI).

Healthcare 52

Healthcare CRM Insurance Software 52

QYMATIX

APRIL 18, 2024

Lucas Pedretti’s external presentations will focus on the topic ” Making smart use of business data with AI” Using predictive sales analytics as an example, Pedretti will highlight specific applications of artificial intelligence in the technical retail industry. I WANT PREDICTIVE ANALYTICS FOR B2B SALES.

Artificial Intelligence 52

Artificial Intelligence Sales Analytics B2B Retail 52

Zendesk

JUNE 27, 2023

Pulling data from multiple SaaS applications can be a tedious, time-consuming experience. Meanwhile, with data protection being a major concern, IT administrators need to balance the need for more efficient reporting with security. Administrators can effortlessly pull in data from different apps and manage user permissions.

Facilitation 98

Facilitation Prioritization Customer Experience Communication 98

Hubspot Sales

OCTOBER 22, 2021

No matter the industry, small businesses need to protect their work and assets. And how can you be sure your investments are properly protecting you? You might need to protect your assets, employees, customers, and income. Different types of insurance will offer various protections, but they can also vary in price.

Small Business 106

Small Business Insurance Construction Internet 106

NG Data

OCTOBER 25, 2023

The Consumer Financial Protection Bureau plans later this month to release its long-awaited rulemaking to implement Section 1033 of the Dodd-Frank Act, concerning financial data privacy, Director Rohit Chopra said today. The post CFPB data privacy rule coming later this month appeared first on NGDATA.

Banking 52

Banking 52

Red Star Kim

MAY 11, 2023

The course also offers a helpful brand creation plan and a brand plan template (brand essence, brand assets, brand protection and brand strategy). Consumers increasingly want to know a brand’s values which are intangible and increasingly demonstrate broader purpose such as environmental protection and social good.

Management 130

Management Co-Creation Publishing Leadership 130

ACT

OCTOBER 3, 2023

Enhanced security to keep sensitive data private Helping customers comply with an ever-growing list of data protection and privacy concerns is no small feat. Premium Cloud in May of this year, the vast majority of our subscribers can now benefit from this critical protection. Premium v25.1 Custom Tables. With the Act!

Decision-making 52

Decision-making Innovation Communication Customer Experience 52

NG Data

MARCH 13, 2024

Building internal platforms is not necessarily safer for protecting customer data. Collaboration with third-party providers and open banking can enable banks to participate in diverse daily life events and co-create offerings with partners. Banks must address technology debt and outdated systems to achieve seamless digital experiences.

Banking 40

Banking Digitalization 40

Zendesk

SEPTEMBER 15, 2021

With maintaining trust with your customers, it is your responsibility to protect your customers’ information once it arrives in your ecosystem. Here are our tips to protect your customer’s information in your CX workflows: 1. The best defense mechanism for protecting sensitive information is to not store it at all.

e-Learning 97

e-Learning Digitalization Finance Retail 97

Zendesk

NOVEMBER 10, 2022

As global data protection and privacy regulations continue to evolve, it’s important to understand how Service Data is processed and stored by the vendors you work with, to ensure that your Service Data is safe, and that your systems help you to meet global compliance regulations. How we protect your Service Data.

Healthcare 52

Healthcare Meetings Management 52

Hubspot Sales

NOVEMBER 13, 2023

Ecommerce packaging protects your product in transit, showcases your brand, and ensures that your product arrives to the consumer in one piece. While that’s true to a degree, the shift to ecommerce is constantly gaining momentum, according to Insider Intelligence data. Use materials that are sturdy, protective, and reasonably priced.

eCommerce 102

eCommerce Transportation Advertising Decision-making 102

Sales Management Plus -- SMP

MARCH 21, 2023

During difficult economic times, it is especially important for distributors to protect against competitive encroachment. As the focus shifts from growth of new accounts to maintaining and nurturing existing accounts, distributors must protect their turf and ensure that rivals don’t successfully steal away customers.

CRM 52

CRM Marketing Sales Sales Management 52

Planview

JANUARY 17, 2024

Data Security and Privacy Implement stringent data security and privacy measures when managing WIP. Protect sensitive customer information and adhere to data protection regulations. Regularly audit data handling processes to identify and address vulnerabilities or non-compliance issues.

Financial Services 59

Financial Services Management Prioritization Facilitation 59

Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Being transparent about the data that drives AI models and their decisions will be a defining element in building and maintaining trust with customers. What is AI transparency?

Artificial Intelligence 52

Artificial Intelligence Decision-making Stakeholders Government 52

Zendesk

OCTOBER 9, 2023

Algorithmic discrimination protections: AI algorithms should prioritize fairness and equity and must not contribute to discrimination in any way. Data privacy: AI systems should include built-in protections to safeguard data. Can our AI software protect customer privacy and security?

Computers and Electronics 52

Computers and Electronics Artificial Intelligence Prioritization Customer Experience 52

MDI Training

DECEMBER 4, 2023

Interface Between Person and Machine The interview highlights not only the technological aspects but also the ethical and data protection-compliant measures that UNIQA is taking in this AI-driven future. Is UNIQA taking measures to act ethically and in compliance with data protection regulations?

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Sales Outcomes

OCTOBER 16, 2023

Data Privacy and Compliance: B2B data privacy regulation in the Americas has lagged behind European regulators. Data privacy regulations like GDPR and CCPA are continually evolving, so B2B marketers must navigate these regulations to ensure that data collection and marketing practices comply.

B2B 52

B2B Marketing Value Proposition Innovation 52

Customer Think

MARCH 16, 2023

But along with that, it has also raised concerns about data privacy and security. Organizations must prioritize protecting the sensitive information […] The shift towards digital onboarding has made the process more convenient and efficient.

Onboarding 59

Onboarding Digitalization Prioritization Organization 59